Hotspot Shield / NordVPN compared

Same criteria, same rules. You see where they diverge.
No winner on this page. vpn-matrix.com assigns no points and makes no recommendations.

Differences (94)

Criteria where the values diverge.

 Hotspot ShieldNordVPN
Legal company name
Anchorfree, LLC / Pango GmbH (product under Point Wild / formerly Pango Group)provider claim
nordvpn S.A.confirmed
Trademark holder, if different
Point Wild (HotSpot Shield brand)provider claim
Nord Security (Cyberspace B.V. / Nordsec); service incorporated in Panamaconfirmed
Year founded
2008confirmed
2012provider claim
Headquarters (country)
USprovider claim
LTconfirmed
Other relevant jurisdictions
United States (Redwood City, California); Pango/Point Wild operatorconfirmed
Panama (nordvpn S.A.); parent Nord Security headquartered in Lithuania; offices also UK, Netherlands, Poland, Germany, Switzerlandconfirmed
Intelligence alliance of the home country
Five Eyesconfirmed
noneconfirmed
Parent group / holding
Point Wildconfirmed
Nord Securityconfirmed
Sister VPN brands in the group
Betternet, Ultra VPN / UltraAV, VPN360, Touch VPN (per Point Wild / Pango portfolio disclosures)provider claim
NordLayer (Geschäftskunden-VPN von Nord Security), Surfshark (seit dem Zusammenschluss vom 01.02.2022 in derselben Unternehmensgruppe)provider claim
Group owns VPN review and comparison sites
Comparitech (listed among Point Wild brands)provider claim
none disclosed on about pageprovider claim
Documented misleading advertising claims
'Military-grade' encryption wording appears on download/marketing pages; Hydra marketed as '#1 for speed'provider claim
?
Acquisition history / former name
AnchorFree → Pango; Aura/Pango era; Dec 2024 Pango Group merged with Total Security and rebranded Point Wildprovider claim
Am 01.02.2022 gaben Surfshark und Nord Security ihren Zusammenschluss bekannt; beide Unternehmen erklärten, weiterhin als eigenständige Firmen mit getrennter Infrastruktur zu arbeiten. Im April 2022 nahm Nord Security erstmals externes Kapital auf.confirmed
Core statement of the logging policy
Does not store VPN browsing activity tied to a user; logs session duration, bandwidth, anonymized domains, device hashes; source IP encrypted then deleted at session endconfirmed
Der Anbieter erklärt eine No-Logs-Politik: Es würden keine Aufzeichnungen darüber geführt, was Nutzende aufrufen, wann sie sich verbinden oder welche personenbezogenen Daten während der Nutzung anfallen. Als gespeicherte Daten nennt der Support verschlüsselte Zugangsdaten, die E-Mail-Adresse, einen Benutzernamen für den VPN-Aufbau sowie Zahlungs- und Abrechnungsdaten für Erstattungen.provider claim
Connection logs
per sessionconfirmed
noneprovider claim
Storage of the real IP address
transient onlyconfirmed
not storedprovider claim
Precision of stored timestamps
to the secondprovider claim
noneprovider claim
Recording of transferred data volume
per accountconfirmed
not recordedprovider claim
Enforcement of the device limit
Premium links up to 10 devices per accountprovider claim
Plan-dependent device limits on pricing table; Dedicated IP add-on at checkoutprovider claim
Minimum account data required
Device hashes for free products without account; paid/account flows collect additional account data per general policyprovider claim
Nach Support-Angabe verschlüsselte Zugangsdaten, die E-Mail-Adresse, ein Benutzername für den VPN-Aufbau sowie Zahlungsdaten; von den Zahlungsdaten wird die Transaktions- oder Bestellnummer für Erstattungen gespeichert. Für das Nord Account sind E-Mail-Adresse und Passwort nötig.provider claim
Trackers and SDKs in the Android app
Free versions: Google advertising ID (AAID) to Google for personalized adsprovider claim
Third-party processors named in privacy policy include analytics/marketing vendors (e.g. Google Analytics ecosystem and others listed under recipients)provider claim
Trackers in the iOS app
Free versions: IDFA to Google for personalized adsprovider claim
Third-party processors named in privacy policy include analytics/marketing vendors listed under recipientsprovider claim
Trackers and cookies on the website
Cookies for analytics, personalization, and targeted advertising (site cookie banner)provider claim
Website cookies for advertising/analytics; Cookie Policy linkedprovider claim
Data shared with third parties
Free VPN versions: Google for personalized ads (AAID/IDFA); paid versions do not send to ad partners. Domain names logged anonymized/aggregated.provider claim
Service providers (support, payments e.g. Stripe/Adyen/PayPal/Coingate); law enforcement only with valid Panama process; no VPN activity logs to shareprovider claim
Retention periods stated in the policy
Source IP collected for VPN session then deleted at session end; domains aggregated ~monthly; device hashes retained for analyticsprovider claim
Account/billing data retained as needed for service; VPN activity not logged per no-logs articleprovider claim
No-logs audit details
Aon technical assessment for Pango Group, report dated 2023-08-25; free and paid tiers; client+server; concluded policy assertions fairly representedconfirmed
Fünfte Prüfung durch Deloitte Audit Lithuania nach ISAE 3000 (Revised), durchgeführt vom 18.11. bis 20.12.2024, Bericht vom 18.02.2025. Geprüft wurden nach Anbieterangabe IT-Systeme, unterstützende Infrastruktur und die No-Logs-Politik, darunter Standard-, Double-VPN-, Onion-over-VPN-, verschleierte und P2P-Server.provider claim
Audit report published
summary onlyconfirmed
not publishedprovider claim
App and client audits
none published on fetched pagesprovider claim
Cure53 prüfte 2024 mit elf Testern über 55 Tage die Mobil-, Desktop- und Browser-Anwendungen sowie Threat Protection und Meshnet. Berichtet wurden 31 Feststellungen, davon vier mit hoher Schwere; die Behebung wurde nach diesem Bericht von Cure53 nachgeprüft.confirmed
Infrastructure and server audits
none published on fetched pagesprovider claim
Cure53 prüfte laut Mitteilung vom 02.03.2023 im September und Oktober 2022 Infrastruktur und Server, im Juli und August 2022 Apps und Erweiterungen. Der Prüfumfang umfasste nach dieser Mitteilung auch Websites, mehrere APIs, Nord Account, Nord Checkout, Nord UCP, VPN-Server und den serverseitigen NordLynx-Code.provider claim
Tested in court or by authorities
none documented on fetched official pagesprovider claim
?
Transparency report
occasionalprovider claim
noneprovider claim
Security incidents and data leaks
2017 CDT complaint to FTC alleging undisclosed data sharing/traffic redirection on Hotspot Shield Free (per Wikipedia)confirmed
Im März 2018 wurde ein von NordVPN in einem finnischen Rechenzentrum gemieteter Server über ein unsicheres Fernwartungssystem des Rechenzentrumsbetreibers kompromittiert. Offengelegt wurde ein abgelaufener interner privater Schlüssel. NordVPN erklärte, der Server habe keine Aktivitätsprotokolle enthalten und Zugangsdaten seien nicht abgreifbar gewesen. Der Vorfall wurde am 21.10.2019 öffentlich bestätigt.confirmed
Bug bounty programme
none published on fetched Hotspot Shield/Pango pagesprovider claim
HackerOne bug bounty via Nord Security (https://hackerone.com/nordsecurity)confirmed
Handling of reported vulnerabilities
none disclosed on fetched pagesprovider claim
Bug bounty on HackerOne for Nord Security; vulnerability reporting encouragedprovider claim
Open source clients
noneprovider claim
someconfirmed
Listings by independent bodies
Cited Speedtest/Ookla fastest VPN; TechRadar, CNET, ZDNet, PCWorld quotes on marketing pagesprovider claim
Customer/press quotes on about page; widely reviewed commerciallyprovider claim
WireGuard
noprovider claim
yesprovider claim
Proprietary protocol
Hydra (developed internally by Pango)confirmed
NordLynx (nach Anbieterangabe auf WireGuard aufbauend) und NordWhisper (Eigenentwicklung). Quellcode und externe Prüfberichte zu beiden Protokollen sind nicht öffentlich dokumentiert.provider claim
Legacy protocols still offered
Proprietary Hydra primary; OpenVPN/WireGuard not advertised as primary on fetched product pagesprovider claim
IKEv2/IPsec still supported alongside OpenVPN/NordLynx/NordWhisperprovider claim
Default data cipher
AES-256confirmed
ChaCha20/Poly1305 via NordLynx/WireGuard; AES for OpenVPN stackprovider claim
Key exchange and authentication
Catapult Hydra proprietary protocolprovider claim
WireGuard/NordLynx handshake; post-quantum option documentedprovider claim
Perfect forward secrecy?
yesprovider claim
Post-quantum key exchange
not availableprovider claim
opt-inprovider claim
DNS leak protection?
yesprovider claim
IPv6 handling
unclearprovider claim
?
WebRTC protection or guidance
noprovider claim
yesprovider claim
Obfuscation methods
Hydra proprietary protocol marketed for speed/security; censorship circumvention history (Arab Spring) per Wikipediaprovider claim
Eigene Kategorie verschleierter Server unter den Specialty Servers. Die konkrete Technik wird nicht offengelegt, der Anbieter beschreibt sie allgemein als Stealth-Server, die den VPN-Verkehr wie gewöhnlichen Internetverkehr aussehen lassen. Unter Linux funktionieren die verschleierten Server nach Anbieterangabe nur mit OpenVPN über TCP oder UDP.provider claim
Kill switch
not availableprovider claim
bothprovider claim
Permanent lockdown
noprovider claim
yesprovider claim
Split tunneling
not offered on Hotspot Shield select-plan/feature lists fetchedprovider claim
Nach Anbieterangabe lassen sich in der App einzelne Anwendungen von der VPN-Verbindung ausnehmen; in den Browser-Erweiterungen lassen sich einzelne Websites ausschließen.provider claim
Multihop
not availableprovider claim
fixed routesprovider claim
Tor integration (Onion over VPN)
noprovider claim
yesprovider claim
SOCKS5 proxy
noprovider claim
yesprovider claim
HTTP proxy
noprovider claim
yesprovider claim
Smart DNS
noprovider claim
yesprovider claim
Custom DNS servers allowed
noprovider claim
yesprovider claim
Local network access toggle
noprovider claim
yesprovider claim
Auto connect rules
noprovider claim
yesprovider claim
Private device network (mesh)
noprovider claim
yesprovider claim
Traffic analysis defence
Proprietary Catapult Hydra protocol; historical circumvention useprovider claim
Obfuscated servers hide VPN traffic as normal activityprovider claim
Number of servers
1,800 Serverprovider claim
8,719 Serverprovider claim
Number of countries
80 Laenderprovider claim
149 Laenderprovider claim
Number of cities
35 Staedteprovider claim
224 Staedteprovider claim
Virtual locations
not labelledprovider claim
labelledprovider claim
RAM-only servers (diskless)
noprovider claim
entire networkprovider claim
Hardware ownership
rentedprovider claim
mixedprovider claim
10 Gbps ports
noprovider claim
?
Known upstream hosting providers
Third-party infrastructure providers (unnamed); Pango states it would leave any provider requiring activity loggingprovider claim
?
Linux app with GUI
not availableprovider claim
native appconfirmed
Linux command line
not availableprovider claim
native appconfirmed
Apple TV app
not availableprovider claim
native appprovider claim
Browser extension
not availableprovider claim
own extensionprovider claim
Type of browser extension
no extensionprovider claim
standalone browser proxyprovider claim
Router support
Router mentioned as connectable device under Premium (up to 10 devices)provider claim
Der Anbieter dokumentiert die Einrichtung auf einem Router und weist auf eine Liste nicht unterstützter Router hin. Eine Routerverbindung belegt nach Anbieterangabe nur einen der zehn Geräteplätze und schützt alle dahinter liegenden Geräte.provider claim
Command line documented
noprovider claim
yesprovider claim
Data required at signup
any email addressprovider claim
verified emailprovider claim
Bitcoin
noprovider claim
yesprovider claim
PayPal
noprovider claim
yesprovider claim
Monthly price
€11.99provider claim
€14.99provider claim
Effective price on the longest term
€7.99provider claim
€3.49provider claim
Price change at renewal
moderate increaseprovider claim
very large increaseprovider claim
Free tier and its limits
Free VPN products (Hotspot Shield free) supported by third-party in-app ads (Unity, ironSource, Digital Turbine, InMobi)confirmed
Kein dauerhaft kostenloses Angebot. Der Anbieter schreibt, über die eigene Website gebe es keine kostenlose Testphase, sondern nur die Geld-zurück-Frist von 30 Tagen. Eine kostenlose Testphase besteht nach derselben Quelle allein für Android-Nutzende, die die App über Google Play beziehen; sie wird von Google Play abgewickelt.provider claim
Money-back window
45 Tageprovider claim
30 Tageprovider claim
Netflix regions reported
Marketing claims Netflix, YouTube, Prime, Disney+ worldwide; no audited region list on fetched pagesprovider claim
?
Other streaming services
Netflix, YouTube, Prime, Disney+provider claim
SmartPlay streaming support claimedprovider claim
Bandwidth cap
cappedprovider claim
no limitprovider claim
Data cap
Basic free: 500 MB/day; Premium: unlimitedprovider claim
noneprovider claim
Speed measurement references
Claims up to 2.2x faster than competitionprovider claim
?
SMTP and port 25 handling?
Nach Support-Angabe sind alle Ports für ausgehende Verbindungen offen mit Ausnahme von SMTP und NetBIOS; als Alternative für den Mailversand werden die Ports 465 und 587 genannt.provider claim
Official support in restrictive countries
Historically used for censorship circumvention (Arab Spring); Hydra marketed for accessprovider claim
Obfuscated servers for VPN-blocking networksprovider claim
24/7 live chat
noprovider claim
yesprovider claim
German-language support
yesprovider claim
?
Documentation assessment
workableprovider claim
thorough and currentprovider claim
Tracker load of the website
Essential + analytics/personalization/targeted advertising cookies disclosed on siteprovider claim
Cookies for personalization/advertising; Privacy Controls / Cookie Policy linkedprovider claim
Length and readability of the legal documents
Long formal ToS with commercial/cancellation sections; not specially simplifiedprovider claim
Standard Nord Account legal termsprovider claim
Marketing claims contradicting the provider's own terms
Markets 'world's fastest VPN' via Speedtest; 2017 CDT/FTC complaint about free-tier data sharing (Wikipedia)confirmed
Home/features market Dedicated IP and 224+ locations; privacy acknowledges personal data processing with third partiesprovider claim

All sourced criteria (153)

 Hotspot ShieldNordVPN
Legal company name
Anchorfree, LLC / Pango GmbH (product under Point Wild / formerly Pango Group)provider claim
nordvpn S.A.confirmed
Trademark holder, if different
Point Wild (HotSpot Shield brand)provider claim
Nord Security (Cyberspace B.V. / Nordsec); service incorporated in Panamaconfirmed
Year founded
2008confirmed
2012provider claim
Headquarters (country)
USprovider claim
LTconfirmed
Other relevant jurisdictions
United States (Redwood City, California); Pango/Point Wild operatorconfirmed
Panama (nordvpn S.A.); parent Nord Security headquartered in Lithuania; offices also UK, Netherlands, Poland, Germany, Switzerlandconfirmed
Intelligence alliance of the home country
Five Eyesconfirmed
noneconfirmed
Parent group / holding
Point Wildconfirmed
Nord Securityconfirmed
Beneficial owners publicly known
partly knownprovider claim
partly knownprovider claim
Ownership structure
private equityprovider claim
private equityconfirmed
Leadership team publicly named
yesprovider claim
yesprovider claim
Verifiable postal address for legal service
yesconfirmed
yesconfirmed
Sister VPN brands in the group
Betternet, Ultra VPN / UltraAV, VPN360, Touch VPN (per Point Wild / Pango portfolio disclosures)provider claim
NordLayer (Geschäftskunden-VPN von Nord Security), Surfshark (seit dem Zusammenschluss vom 01.02.2022 in derselben Unternehmensgruppe)provider claim
Group owns VPN review and comparison sites
Comparitech (listed among Point Wild brands)provider claim
none disclosed on about pageprovider claim
Runs an affiliate programme
yesprovider claim
yesprovider claim
YouTube and influencer sponsoring
occasionalprovider claim
occasionalprovider claim
Documented misleading advertising claims
'Military-grade' encryption wording appears on download/marketing pages; Hydra marketed as '#1 for speed'provider claim
?
Acquisition history / former name
AnchorFree → Pango; Aura/Pango era; Dec 2024 Pango Group merged with Total Security and rebranded Point Wildprovider claim
Am 01.02.2022 gaben Surfshark und Nord Security ihren Zusammenschluss bekannt; beide Unternehmen erklärten, weiterhin als eigenständige Firmen mit getrennter Infrastruktur zu arbeiten. Im April 2022 nahm Nord Security erstmals externes Kapital auf.confirmed
Operating status
activeconfirmed
activeconfirmed
Core statement of the logging policy
Does not store VPN browsing activity tied to a user; logs session duration, bandwidth, anonymized domains, device hashes; source IP encrypted then deleted at session endconfirmed
Der Anbieter erklärt eine No-Logs-Politik: Es würden keine Aufzeichnungen darüber geführt, was Nutzende aufrufen, wann sie sich verbinden oder welche personenbezogenen Daten während der Nutzung anfallen. Als gespeicherte Daten nennt der Support verschlüsselte Zugangsdaten, die E-Mail-Adresse, einen Benutzernamen für den VPN-Aufbau sowie Zahlungs- und Abrechnungsdaten für Erstattungen.provider claim
Activity and traffic logs
noneprovider claim
noneprovider claim
Connection logs
per sessionconfirmed
noneprovider claim
Storage of the real IP address
transient onlyconfirmed
not storedprovider claim
Storage of the assigned VPN IP
not storedprovider claim
not storedprovider claim
Precision of stored timestamps
to the secondprovider claim
noneprovider claim
Recording of transferred data volume
per accountconfirmed
not recordedprovider claim
Enforcement of the device limit
Premium links up to 10 devices per accountprovider claim
Plan-dependent device limits on pricing table; Dedicated IP add-on at checkoutprovider claim
Minimum account data required
Device hashes for free products without account; paid/account flows collect additional account data per general policyprovider claim
Nach Support-Angabe verschlüsselte Zugangsdaten, die E-Mail-Adresse, ein Benutzername für den VPN-Aufbau sowie Zahlungsdaten; von den Zahlungsdaten wird die Transaktions- oder Bestellnummer für Erstattungen gespeichert. Für das Nord Account sind E-Mail-Adresse und Passwort nötig.provider claim
Telemetry in the apps
cannot be disabledprovider claim
cannot be disabledprovider claim
Trackers and SDKs in the Android app
Free versions: Google advertising ID (AAID) to Google for personalized adsprovider claim
Third-party processors named in privacy policy include analytics/marketing vendors (e.g. Google Analytics ecosystem and others listed under recipients)provider claim
Trackers in the iOS app
Free versions: IDFA to Google for personalized adsprovider claim
Third-party processors named in privacy policy include analytics/marketing vendors listed under recipientsprovider claim
Trackers and cookies on the website
Cookies for analytics, personalization, and targeted advertising (site cookie banner)provider claim
Website cookies for advertising/analytics; Cookie Policy linkedprovider claim
Data shared with third parties
Free VPN versions: Google for personalized ads (AAID/IDFA); paid versions do not send to ad partners. Domain names logged anonymized/aggregated.provider claim
Service providers (support, payments e.g. Stripe/Adyen/PayPal/Coingate); law enforcement only with valid Panama process; no VPN activity logs to shareprovider claim
Retention periods stated in the policy
Source IP collected for VPN session then deleted at session end; domains aggregated ~monthly; device hashes retained for analyticsprovider claim
Account/billing data retained as needed for service; VPN activity not logged per no-logs articleprovider claim
EU representative named under GDPR
yesprovider claim
yesprovider claim
Independent no-logs audit
yesconfirmed
yesprovider claim
No-logs audit details
Aon technical assessment for Pango Group, report dated 2023-08-25; free and paid tiers; client+server; concluded policy assertions fairly representedconfirmed
Fünfte Prüfung durch Deloitte Audit Lithuania nach ISAE 3000 (Revised), durchgeführt vom 18.11. bis 20.12.2024, Bericht vom 18.02.2025. Geprüft wurden nach Anbieterangabe IT-Systeme, unterstützende Infrastruktur und die No-Logs-Politik, darunter Standard-, Double-VPN-, Onion-over-VPN-, verschleierte und P2P-Server.provider claim
Audit report published
summary onlyconfirmed
not publishedprovider claim
App and client audits
none published on fetched pagesprovider claim
Cure53 prüfte 2024 mit elf Testern über 55 Tage die Mobil-, Desktop- und Browser-Anwendungen sowie Threat Protection und Meshnet. Berichtet wurden 31 Feststellungen, davon vier mit hoher Schwere; die Behebung wurde nach diesem Bericht von Cure53 nachgeprüft.confirmed
Infrastructure and server audits
none published on fetched pagesprovider claim
Cure53 prüfte laut Mitteilung vom 02.03.2023 im September und Oktober 2022 Infrastruktur und Server, im Juli und August 2022 Apps und Erweiterungen. Der Prüfumfang umfasste nach dieser Mitteilung auch Websites, mehrere APIs, Nord Account, Nord Checkout, Nord UCP, VPN-Server und den serverseitigen NordLynx-Code.provider claim
Audit frequency
irregularprovider claim
irregularprovider claim
Tested in court or by authorities
none documented on fetched official pagesprovider claim
?
Transparency report
occasionalprovider claim
noneprovider claim
Warrant canary
noneprovider claim
noneprovider claim
Security incidents and data leaks
2017 CDT complaint to FTC alleging undisclosed data sharing/traffic redirection on Hotspot Shield Free (per Wikipedia)confirmed
Im März 2018 wurde ein von NordVPN in einem finnischen Rechenzentrum gemieteter Server über ein unsicheres Fernwartungssystem des Rechenzentrumsbetreibers kompromittiert. Offengelegt wurde ein abgelaufener interner privater Schlüssel. NordVPN erklärte, der Server habe keine Aktivitätsprotokolle enthalten und Zugangsdaten seien nicht abgreifbar gewesen. Der Vorfall wurde am 21.10.2019 öffentlich bestätigt.confirmed
Bug bounty programme
none published on fetched Hotspot Shield/Pango pagesprovider claim
HackerOne bug bounty via Nord Security (https://hackerone.com/nordsecurity)confirmed
Handling of reported vulnerabilities
none disclosed on fetched pagesprovider claim
Bug bounty on HackerOne for Nord Security; vulnerability reporting encouragedprovider claim
Open source clients
noneprovider claim
someconfirmed
Open source server side
noprovider claim
noprovider claim
Reproducible builds
noprovider claim
noprovider claim
Available on F-Droid
noprovider claim
noprovider claim
Listings by independent bodies
Cited Speedtest/Ookla fastest VPN; TechRadar, CNET, ZDNet, PCWorld quotes on marketing pagesprovider claim
Customer/press quotes on about page; widely reviewed commerciallyprovider claim
WireGuard
noprovider claim
yesprovider claim
OpenVPN over UDP
yesconfirmed
yesprovider claim
OpenVPN over TCP
yesprovider claim
yesprovider claim
IKEv2/IPsec
yesconfirmed
yesprovider claim
Proprietary protocol
Hydra (developed internally by Pango)confirmed
NordLynx (nach Anbieterangabe auf WireGuard aufbauend) und NordWhisper (Eigenentwicklung). Quellcode und externe Prüfberichte zu beiden Protokollen sind nicht öffentlich dokumentiert.provider claim
Legacy protocols still offered
Proprietary Hydra primary; OpenVPN/WireGuard not advertised as primary on fetched product pagesprovider claim
IKEv2/IPsec still supported alongside OpenVPN/NordLynx/NordWhisperprovider claim
Default data cipher
AES-256confirmed
ChaCha20/Poly1305 via NordLynx/WireGuard; AES for OpenVPN stackprovider claim
Weakest accepted cipher
AES-256provider claim
AES-256provider claim
Key exchange and authentication
Catapult Hydra proprietary protocolprovider claim
WireGuard/NordLynx handshake; post-quantum option documentedprovider claim
Perfect forward secrecy?
yesprovider claim
Post-quantum key exchange
not availableprovider claim
opt-inprovider claim
Own DNS resolvers
yesprovider claim
yesprovider claim
DNS leak protection?
yesprovider claim
IPv6 handling
unclearprovider claim
?
WebRTC protection or guidance
noprovider claim
yesprovider claim
Obfuscation methods
Hydra proprietary protocol marketed for speed/security; censorship circumvention history (Arab Spring) per Wikipediaprovider claim
Eigene Kategorie verschleierter Server unter den Specialty Servers. Die konkrete Technik wird nicht offengelegt, der Anbieter beschreibt sie allgemein als Stealth-Server, die den VPN-Verkehr wie gewöhnlichen Internetverkehr aussehen lassen. Unter Linux funktionieren die verschleierten Server nach Anbieterangabe nur mit OpenVPN über TCP oder UDP.provider claim
Usability behind the Great Firewall
per user reportsconfirmed
per user reportsprovider claim
Kill switch
not availableprovider claim
bothprovider claim
Permanent lockdown
noprovider claim
yesprovider claim
Split tunneling
not offered on Hotspot Shield select-plan/feature lists fetchedprovider claim
Nach Anbieterangabe lassen sich in der App einzelne Anwendungen von der VPN-Verbindung ausnehmen; in den Browser-Erweiterungen lassen sich einzelne Websites ausschließen.provider claim
Multihop
not availableprovider claim
fixed routesprovider claim
Tor integration (Onion over VPN)
noprovider claim
yesprovider claim
Port forwarding
not availableprovider claim
not availableprovider claim
SOCKS5 proxy
noprovider claim
yesprovider claim
HTTP proxy
noprovider claim
yesprovider claim
Smart DNS
noprovider claim
yesprovider claim
Ad and tracker filtering in DNS
fixed listprovider claim
fixed listprovider claim
Malware and phishing filter
yesprovider claim
yesprovider claim
Custom DNS servers allowed
noprovider claim
yesprovider claim
Local network access toggle
noprovider claim
yesprovider claim
Auto connect rules
noprovider claim
yesprovider claim
Private device network (mesh)
noprovider claim
yesprovider claim
GPS location override (Android)
noprovider claim
noprovider claim
Traffic analysis defence
Proprietary Catapult Hydra protocol; historical circumvention useprovider claim
Obfuscated servers hide VPN traffic as normal activityprovider claim
IPv6 inside the tunnel
noprovider claim
noprovider claim
Obfuscation without configuration
noprovider claim
noprovider claim
Number of servers
1,800 Serverprovider claim
8,719 Serverprovider claim
Number of countries
80 Laenderprovider claim
149 Laenderprovider claim
Number of cities
35 Staedteprovider claim
224 Staedteprovider claim
Virtual locations
not labelledprovider claim
labelledprovider claim
RAM-only servers (diskless)
noprovider claim
entire networkprovider claim
Hardware ownership
rentedprovider claim
mixedprovider claim
Own AS (autonomous system)
noprovider claim
noprovider claim
10 Gbps ports
noprovider claim
?
P2P and file sharing
entire networkprovider claim
entire networkprovider claim
Public server list
yesprovider claim
yesconfirmed
Public status page
noprovider claim
noprovider claim
Known upstream hosting providers
Third-party infrastructure providers (unnamed); Pango states it would leave any provider requiring activity loggingprovider claim
?
Windows app
native appconfirmed
native appprovider claim
macOS app
native appconfirmed
native appprovider claim
Linux app with GUI
not availableprovider claim
native appconfirmed
Linux command line
not availableprovider claim
native appconfirmed
Android app
native appconfirmed
native appprovider claim
iOS app
native appconfirmed
native appprovider claim
Android TV app
native appprovider claim
native appprovider claim
Apple TV app
not availableprovider claim
native appprovider claim
Fire TV app
native appprovider claim
native appprovider claim
Browser extension
not availableprovider claim
own extensionprovider claim
Type of browser extension
no extensionprovider claim
standalone browser proxyprovider claim
Router support
Router mentioned as connectable device under Premium (up to 10 devices)provider claim
Der Anbieter dokumentiert die Einrichtung auf einem Router und weist auf eine Liste nicht unterstützter Router hin. Eine Routerverbindung belegt nach Anbieterangabe nur einen der zehn Geräteplätze und schützt alle dahinter liegenden Geräte.provider claim
Native build for Apple Silicon
yesprovider claim
yesprovider claim
Command line documented
noprovider claim
yesprovider claim
Simultaneous devices
10provider claim
10provider claim
Usable without an account
noprovider claim
noprovider claim
Data required at signup
any email addressprovider claim
verified emailprovider claim
Account model
email as loginprovider claim
email as loginprovider claim
Cash by mail
noprovider claim
noprovider claim
Monero
noprovider claim
noprovider claim
Bitcoin
noprovider claim
yesprovider claim
Lightning
noprovider claim
noprovider claim
Retail gift cards
noprovider claim
noprovider claim
PayPal
noprovider claim
yesprovider claim
Credit and debit card
yesprovider claim
yesprovider claim
SEPA payment
noprovider claim
noprovider claim
Monthly price
€11.99provider claim
€14.99provider claim
Effective price on the longest term
€7.99provider claim
€3.49provider claim
Price change at renewal
moderate increaseprovider claim
very large increaseprovider claim
Flat pricing without permanent discounts
noprovider claim
noprovider claim
Free tier and its limits
Free VPN products (Hotspot Shield free) supported by third-party in-app ads (Unity, ironSource, Digital Turbine, InMobi)confirmed
Kein dauerhaft kostenloses Angebot. Der Anbieter schreibt, über die eigene Website gebe es keine kostenlose Testphase, sondern nur die Geld-zurück-Frist von 30 Tagen. Eine kostenlose Testphase besteht nach derselben Quelle allein für Android-Nutzende, die die App über Google Play beziehen; sie wird von Google Play abgewickelt.provider claim
Money-back window
45 Tageprovider claim
30 Tageprovider claim
Cancellation path
cancel in accountconfirmed
cancel in accountprovider claim
P2P policy in the terms of service
entire networkprovider claim
entire networkprovider claim
Streaming unblocking officially advertised
yesprovider claim
yesprovider claim
Netflix regions reported
Marketing claims Netflix, YouTube, Prime, Disney+ worldwide; no audited region list on fetched pagesprovider claim
?
Other streaming services
Netflix, YouTube, Prime, Disney+provider claim
SmartPlay streaming support claimedprovider claim
Bandwidth cap
cappedprovider claim
no limitprovider claim
Data cap
Basic free: 500 MB/day; Premium: unlimitedprovider claim
noneprovider claim
Speed measurement references
Claims up to 2.2x faster than competitionprovider claim
?
SMTP and port 25 handling?
Nach Support-Angabe sind alle Ports für ausgehende Verbindungen offen mit Ausnahme von SMTP und NetBIOS; als Alternative für den Mailversand werden die Ports 465 und 587 genannt.provider claim
Official support in restrictive countries
Historically used for censorship circumvention (Arab Spring); Hydra marketed for accessprovider claim
Obfuscated servers for VPN-blocking networksprovider claim
24/7 live chat
noprovider claim
yesprovider claim
Email or ticket support
yesprovider claim
yesprovider claim
Telephone support
noprovider claim
noprovider claim
German-language support
yesprovider claim
?
Documentation assessment
workableprovider claim
thorough and currentprovider claim
Self-hosted chat widget
noprovider claim
noprovider claim
Self-service account deletion
yesprovider claim
yesprovider claim
SSL Labs grade of the website
A+confirmed
A+confirmed
Tracker load of the website
Essential + analytics/personalization/targeted advertising cookies disclosed on siteprovider claim
Cookies for personalization/advertising; Privacy Controls / Cookie Policy linkedprovider claim
URL of the warrant canary
none foundprovider claim
none foundprovider claim
Length and readability of the legal documents
Long formal ToS with commercial/cancellation sections; not specially simplifiedprovider claim
Standard Nord Account legal termsprovider claim
Marketing claims contradicting the provider's own terms
Markets 'world's fastest VPN' via Speedtest; 2017 CDT/FTC complaint about free-tier data sharing (Wikipedia)confirmed
Home/features market Dedicated IP and 224+ locations; privacy acknowledges personal data processing with third partiesprovider claim