Perfect Privacy / TunnelBear compared

Same criteria, same rules. You see where they diverge.
No winner on this page. vpn-matrix.com assigns no points and makes no recommendations.

Differences (101)

Criteria where the values diverge.

 Perfect PrivacyTunnelBear
Legal company name
CyberDock IT Solutions GmbHconfirmed
TunnelBear LLCprovider claim
Trademark holder, if different
CyberDock IT Solutions GmbH / Perfect Privacy brandprovider claim
McAfee (acquired TunnelBear Inc. in 2018)confirmed
Year founded
2008provider claim
2011confirmed
Headquarters (country)
DEconfirmed
CAconfirmed
Other relevant jurisdictions
DE (Hamburg HRB 152750)confirmed
Kanada (Team und Betrieb in Toronto), USA (Mutterkonzern McAfee)confirmed
Intelligence alliance of the home country
14 Eyesconfirmed
Five Eyesprovider claim
Parent group / holding
CyberDock IT Solutions GmbH (Hamburg)provider claim
McAfeeconfirmed
Ownership structure
owners undisclosedprovider claim
private equityprovider claim
Leadership team publicly named
yesprovider claim
noprovider claim
Sister VPN brands in the group
none documentedprovider claim
McAfee Safe Connectconfirmed
Group owns VPN review and comparison sites
none documentedprovider claim
none known from fetched official pagesprovider claim
Acquisition history / former name
Originally Switzerland-based (from 2008); later operated by CyberDock IT Solutions GmbH in Hamburg, Germany; technical entity claimed as Webinvest International SA (Panama)provider claim
2018 von McAfee übernommen, Bekanntgabe am 08.03.2018; Kaufpreis nicht offengelegtconfirmed
Operating status
discontinuedconfirmed
activeprovider claim
Discontinuation date
01/30/2026provider claim
?
Core statement of the logging policy
No user traffic logs; no IP addresses, access times/duration, or per-user bandwidth stored; account holds login, expiry, emailconfirmed
Die Richtlinie führt vier Datenarten auf, die ausdrücklich nicht erhoben werden: IP-Adressen beim Websitebesuch, IP-Adressen beim Verbindungsaufbau, DNS-Anfragen während der Verbindung und Angaben zu genutzten Anwendungen, Diensten oder Websites.provider claim
Precision of stored timestamps
noneconfirmed
unclearprovider claim
Recording of transferred data volume
aggregate onlyconfirmed
per accountprovider claim
Enforcement of the device limit
Unlimited simultaneous connections (vendor claim; mirrored in reviews)provider claim
Unlimited devices; no simultaneous-connection cap statedprovider claim
Minimum account data required
username/password, account expiry, emailconfirmed
E-Mail-Adresseprovider claim
Telemetry in the apps
noneprovider claim
on by defaultprovider claim
Trackers and SDKs in the Android app
None — vendor claimed in-house development without third parties (Wayback home)provider claim
Website uses Google Analytics cookies (_ga, _gaid, _gat); mobile SDK list not separately published on fetched privacy pageprovider claim
Trackers in the iOS app
No iOS app (CyberInsider con); N/A for first-party iOS SDKsprovider claim
Website uses Google Analytics; mobile SDK list not separately published on fetched privacy pageprovider claim
Trackers and cookies on the website
Google Analytics with anonymizeIp; advertising cookies disclosedprovider claim
Google Analytics, laut Richtlinie mit kürzest möglicher Aufbewahrungsfrist und ohne Speicherung von IP-Adressen; der Cookie-Hinweis der Startseite nennt zusätzlich Analyse- und Marketing-Cookies nach Zustimmung.provider claim
Data shared with third parties
Payment processors (Paymentwall, PayPal, Stripe, Bitcoin processors); Google Analytics on website with anonymized IPprovider claim
Stripe und PayPal (Zahlungsabwicklung), Google Analytics, Anbieter für Kundensupport, E-Mail-Versand, Hosting und DDoS-Abwehrprovider claim
Retention periods stated in the policy
VPN: no connection data retained; account credentials/email/expiry retained for billing/supportprovider claim
Kontodaten werden gelöscht, je nachdem was früher eintritt: 30 Tage nach Kündigung des Abonnements oder auf Löschverlangen über das Privacy Center.provider claim
EU representative named under GDPR
yesprovider claim
noprovider claim
Independent no-logs audit
noprovider claim
yesprovider claim
No-logs audit details
No-logs policy described as involuntarily tested via police server seizures (notably 2016 Golem/heise reporting); vendor claimed regular internal/external audits on Wayback homepageprovider claim
Annual independent security audits of apps; 7th annual audit published; marketed as only consumer VPN with regular published auditsprovider claim
Audit report published
not publishedprovider claim
full reportconfirmed
App and client audits
Vendor claimed regular internal/external audits on Wayback homepage; no named app-audit firm/report URL foundprovider claim
Cure53 prüfte im White-Box-Verfahren die Clients für Windows, macOS, iOS und Android sowie die Browser-Erweiterungen für Chrome, Firefox und Edge; der Bericht zum Test 10-11.2023 trägt die Kennung TB-11.confirmed
Infrastructure and server audits
No public infra audit report found; involuntary 2016 seizure treated as practical no-logs test in secondary sourcesprovider claim
Der Cure53-Test 10-11.2023 umfasste neben den Clients die VPN-Infrastruktur, das PolarBear-Backend, die AWS-Infrastruktur, die Komponenten Overseer und Geneva sowie die öffentlichen Websites.confirmed
Audit frequency
irregularprovider claim
annualconfirmed
Tested in court or by authorities
2016 Netherlands server seizure reported; no customer data recovered (vendor/community narrative on archived pages and reviews)provider claim
Laut Transparenzbericht vom 08.11.2023 gingen zwischen 2021 und 2023 insgesamt 70 behördliche Anfragen ein (29 in 2021, 30 in 2022, 11 in 2023). In zwei Fällen wurde das Bestehen eines Kontos bestätigt, Browsing-Daten wurden nach Anbieterangabe in keinem Fall herausgegeben.provider claim
Transparency report
noneprovider claim
occasionalprovider claim
Warrant canary
staleprovider claim
noneprovider claim
Security incidents and data leaks
Police seizures of VPN hardware/servers reported (heise 2010; Golem 2016); operator framed seizures as validating no-logs (no user data found)confirmed
?
Bug bounty programme?
none published on fetched TunnelBear pagesprovider claim
Handling of reported vulnerabilities?
Am 09.05.2024 veröffentlichte der Anbieter eine plattformweise Bewertung der am 06.05.2024 publik gewordenen Schwachstelle TunnelVision und stufte die Apps für macOS und iOS als betroffen ein, Windows, Android und die Browser-Erweiterung als nicht betroffen.provider claim
Open source clients
someprovider claim
noneprovider claim
Listings by independent bodies
Historically recommended in privacy community reviews; CyberInsider and SafetyDetectives reviewed it; recommendations withdrawn after Jan 2026 shutdownprovider claim
Wirecutter (NYT) quoted recommending TunnelBear after researching 53 VPNsprovider claim
WireGuard
noprovider claim
yesprovider claim
Proprietary protocol
Stealth VPN (DPI obfuscation wrapping VPN to look like HTTPS)provider claim
none (WireGuard, OpenVPN, IKEv2 selectable); GhostBear obfuscation featureprovider claim
Legacy protocols still offered
SSH2 tunnelprovider claim
none advertised; protocol selection lists WireGuard, OpenVPN, IKEv2provider claim
Default data cipher
AES-256 (OpenVPN)provider claim
AES 256 Bit laut Anbieterangabeprovider claim
Key exchange and authentication
OpenVPN / IPsec industry standards (details not fully specified on feature pages)provider claim
Depends on selected protocol (WireGuard / OpenVPN / IKEv2)provider claim
Own DNS resolvers
yesprovider claim
noprovider claim
IPv6 handling
routed through tunnelprovider claim
unclearprovider claim
WebRTC protection or guidance
yesprovider claim
noprovider claim
Obfuscation methods
Stealth VPN (HTTPS-like masking against DPI)provider claim
GhostBear, laut Anbieter 'Make your encrypted VPN data less detectable to governments, businesses and ISPs'provider claim
Usability behind the Great Firewall
unclearprovider claim
per user reportsprovider claim
Permanent lockdown
noprovider claim
yesprovider claim
Split tunneling
yes (app split-tunneling per SafetyDetectives review of the service)provider claim
SplitBear, laut Anbieter Auswahl, welche Apps und Websites durch den Tunnel laufenprovider claim
Multihop
freely combinableprovider claim
not availableprovider claim
Port forwarding
availableprovider claim
not availableprovider claim
SOCKS5 proxy
yesprovider claim
noprovider claim
HTTP proxy
yesprovider claim
noprovider claim
Ad and tracker filtering in DNS
configurableprovider claim
not availableprovider claim
Malware and phishing filter
yesprovider claim
noprovider claim
Custom DNS servers allowed
yesprovider claim
noprovider claim
Local network access toggle
yesprovider claim
noprovider claim
Traffic analysis defence
Stealth VPN Technology / NeuroRouting historically offeredprovider claim
GhostBear obfuscation to make VPN traffic less detectableprovider claim
IPv6 inside the tunnel
yesprovider claim
noprovider claim
Number of servers
55 Serverprovider claim
8,000 Serverprovider claim
Number of countries
23 Laenderprovider claim
47 Laenderprovider claim
Number of cities
35 Staedteprovider claim
?
RAM-only servers (diskless)
entire networkprovider claim
noprovider claim
Hardware ownership
colocationprovider claim
mixedprovider claim
10 Gbps ports
some serversprovider claim
noprovider claim
P2P and file sharing
entire networkprovider claim
dedicated locationsprovider claim
Public status page
yesprovider claim
noprovider claim
Known upstream hosting providers
100% dedicated bare-metal / root servers (no cloud VPS); operators not individually named on fetched pagesprovider claim
Third-party infrastructure providers (unnamed) per privacy policyprovider claim
Linux app with GUI
native appprovider claim
not availableprovider claim
Linux command line
manual config onlyprovider claim
not availableprovider claim
Browser extension
not availableprovider claim
own extensionprovider claim
Type of browser extension
no extensionprovider claim
standalone browser proxyprovider claim
Router support
VPN Routers documentation linked in footerprovider claim
not offered on fetched download/features pagesprovider claim
Command line documented
yesprovider claim
noprovider claim
Simultaneous devices
unlimited / personal multi-device use allowed; no sharing credentialsprovider claim
unbegrenztprovider claim
Cash by mail
yesprovider claim
noprovider claim
Bitcoin
yesprovider claim
noprovider claim
Retail gift cards
yesprovider claim
noprovider claim
SEPA payment
yesprovider claim
noprovider claim
Monthly price
€12.99provider claim
€3.33provider claim
Effective price on the longest term
€8.95provider claim
€3.33provider claim
Price change at renewal
same priceprovider claim
moderate increaseprovider claim
Free tier and its limits
noneprovider claim
Gratistarif mit 2 GB Datenvolumenprovider claim
Money-back window
7 Tageprovider claim
30 Tageprovider claim
P2P policy in the terms of service
entire networkprovider claim
dedicated locationsprovider claim
Streaming unblocking officially advertised
noprovider claim
yesprovider claim
Netflix regions reported
Poor / largely incompatible with Netflix and Disney+ per CyberInsider testing notesprovider claim
?
Other streaming services
CyberInsider: does not work well with streaming sites such as Netflix and Disney Plusprovider claim
?
Bandwidth cap
no limitprovider claim
cappedprovider claim
Data cap
noneprovider claim
Gratistarif 2 GB; kostenpflichtige Tarife werden als 'Unlimited secure browsing' beworben.provider claim
SMTP and port 25 handling
Not documented on fetched Wayback/review pagesprovider claim
?
Official support in restrictive countries?
GhostBear for VPN-blocking networksprovider claim
German-language support
yesprovider claim
noprovider claim
SSL Labs grade of the website?
A+confirmed
Tracker load of the website
Privacy policy covered website cookies historicallyprovider claim
Privacy policy describes account/session data including IP at payment for fraud preventionprovider claim
URL of the warrant canary
Historical warrant canary page (service discontinued)provider claim
none foundprovider claim
Length and readability of the legal documents
Technical privacy-focused documentation historicallyprovider claim
High — marketed as terms/privacy 'you can actually understand'provider claim
Marketing claims contradicting the provider's own terms
Discontinued service — historical claims onlyprovider claim
Features claim 8000+ servers in 46+ countries with city-level selection on Unlimitedprovider claim

All sourced criteria (152)

 Perfect PrivacyTunnelBear
Legal company name
CyberDock IT Solutions GmbHconfirmed
TunnelBear LLCprovider claim
Trademark holder, if different
CyberDock IT Solutions GmbH / Perfect Privacy brandprovider claim
McAfee (acquired TunnelBear Inc. in 2018)confirmed
Year founded
2008provider claim
2011confirmed
Headquarters (country)
DEconfirmed
CAconfirmed
Other relevant jurisdictions
DE (Hamburg HRB 152750)confirmed
Kanada (Team und Betrieb in Toronto), USA (Mutterkonzern McAfee)confirmed
Intelligence alliance of the home country
14 Eyesconfirmed
Five Eyesprovider claim
Parent group / holding
CyberDock IT Solutions GmbH (Hamburg)provider claim
McAfeeconfirmed
Beneficial owners publicly known
partly knownprovider claim
partly knownprovider claim
Ownership structure
owners undisclosedprovider claim
private equityprovider claim
Leadership team publicly named
yesprovider claim
noprovider claim
Verifiable postal address for legal service
yesprovider claim
yesconfirmed
Sister VPN brands in the group
none documentedprovider claim
McAfee Safe Connectconfirmed
Group owns VPN review and comparison sites
none documentedprovider claim
none known from fetched official pagesprovider claim
Runs an affiliate programme
yesprovider claim
yesprovider claim
YouTube and influencer sponsoring
unknownprovider claim
unknownprovider claim
Acquisition history / former name
Originally Switzerland-based (from 2008); later operated by CyberDock IT Solutions GmbH in Hamburg, Germany; technical entity claimed as Webinvest International SA (Panama)provider claim
2018 von McAfee übernommen, Bekanntgabe am 08.03.2018; Kaufpreis nicht offengelegtconfirmed
Operating status
discontinuedconfirmed
activeprovider claim
Discontinuation date
01/30/2026provider claim
?
Core statement of the logging policy
No user traffic logs; no IP addresses, access times/duration, or per-user bandwidth stored; account holds login, expiry, emailconfirmed
Die Richtlinie führt vier Datenarten auf, die ausdrücklich nicht erhoben werden: IP-Adressen beim Websitebesuch, IP-Adressen beim Verbindungsaufbau, DNS-Anfragen während der Verbindung und Angaben zu genutzten Anwendungen, Diensten oder Websites.provider claim
Activity and traffic logs
noneconfirmed
noneprovider claim
Connection logs
noneconfirmed
noneprovider claim
Storage of the real IP address
not storedconfirmed
not storedprovider claim
Storage of the assigned VPN IP
not storedprovider claim
not storedprovider claim
Precision of stored timestamps
noneconfirmed
unclearprovider claim
Recording of transferred data volume
aggregate onlyconfirmed
per accountprovider claim
Enforcement of the device limit
Unlimited simultaneous connections (vendor claim; mirrored in reviews)provider claim
Unlimited devices; no simultaneous-connection cap statedprovider claim
Minimum account data required
username/password, account expiry, emailconfirmed
E-Mail-Adresseprovider claim
Telemetry in the apps
noneprovider claim
on by defaultprovider claim
Trackers and SDKs in the Android app
None — vendor claimed in-house development without third parties (Wayback home)provider claim
Website uses Google Analytics cookies (_ga, _gaid, _gat); mobile SDK list not separately published on fetched privacy pageprovider claim
Trackers in the iOS app
No iOS app (CyberInsider con); N/A for first-party iOS SDKsprovider claim
Website uses Google Analytics; mobile SDK list not separately published on fetched privacy pageprovider claim
Trackers and cookies on the website
Google Analytics with anonymizeIp; advertising cookies disclosedprovider claim
Google Analytics, laut Richtlinie mit kürzest möglicher Aufbewahrungsfrist und ohne Speicherung von IP-Adressen; der Cookie-Hinweis der Startseite nennt zusätzlich Analyse- und Marketing-Cookies nach Zustimmung.provider claim
Data shared with third parties
Payment processors (Paymentwall, PayPal, Stripe, Bitcoin processors); Google Analytics on website with anonymized IPprovider claim
Stripe und PayPal (Zahlungsabwicklung), Google Analytics, Anbieter für Kundensupport, E-Mail-Versand, Hosting und DDoS-Abwehrprovider claim
Retention periods stated in the policy
VPN: no connection data retained; account credentials/email/expiry retained for billing/supportprovider claim
Kontodaten werden gelöscht, je nachdem was früher eintritt: 30 Tage nach Kündigung des Abonnements oder auf Löschverlangen über das Privacy Center.provider claim
EU representative named under GDPR
yesprovider claim
noprovider claim
Independent no-logs audit
noprovider claim
yesprovider claim
No-logs audit details
No-logs policy described as involuntarily tested via police server seizures (notably 2016 Golem/heise reporting); vendor claimed regular internal/external audits on Wayback homepageprovider claim
Annual independent security audits of apps; 7th annual audit published; marketed as only consumer VPN with regular published auditsprovider claim
Audit report published
not publishedprovider claim
full reportconfirmed
App and client audits
Vendor claimed regular internal/external audits on Wayback homepage; no named app-audit firm/report URL foundprovider claim
Cure53 prüfte im White-Box-Verfahren die Clients für Windows, macOS, iOS und Android sowie die Browser-Erweiterungen für Chrome, Firefox und Edge; der Bericht zum Test 10-11.2023 trägt die Kennung TB-11.confirmed
Infrastructure and server audits
No public infra audit report found; involuntary 2016 seizure treated as practical no-logs test in secondary sourcesprovider claim
Der Cure53-Test 10-11.2023 umfasste neben den Clients die VPN-Infrastruktur, das PolarBear-Backend, die AWS-Infrastruktur, die Komponenten Overseer und Geneva sowie die öffentlichen Websites.confirmed
Audit frequency
irregularprovider claim
annualconfirmed
Tested in court or by authorities
2016 Netherlands server seizure reported; no customer data recovered (vendor/community narrative on archived pages and reviews)provider claim
Laut Transparenzbericht vom 08.11.2023 gingen zwischen 2021 und 2023 insgesamt 70 behördliche Anfragen ein (29 in 2021, 30 in 2022, 11 in 2023). In zwei Fällen wurde das Bestehen eines Kontos bestätigt, Browsing-Daten wurden nach Anbieterangabe in keinem Fall herausgegeben.provider claim
Transparency report
noneprovider claim
occasionalprovider claim
Warrant canary
staleprovider claim
noneprovider claim
Security incidents and data leaks
Police seizures of VPN hardware/servers reported (heise 2010; Golem 2016); operator framed seizures as validating no-logs (no user data found)confirmed
?
Bug bounty programme?
none published on fetched TunnelBear pagesprovider claim
Handling of reported vulnerabilities?
Am 09.05.2024 veröffentlichte der Anbieter eine plattformweise Bewertung der am 06.05.2024 publik gewordenen Schwachstelle TunnelVision und stufte die Apps für macOS und iOS als betroffen ein, Windows, Android und die Browser-Erweiterung als nicht betroffen.provider claim
Open source clients
someprovider claim
noneprovider claim
Open source server side
noprovider claim
noprovider claim
Reproducible builds
noprovider claim
noprovider claim
Available on F-Droid
noprovider claim
noprovider claim
Listings by independent bodies
Historically recommended in privacy community reviews; CyberInsider and SafetyDetectives reviewed it; recommendations withdrawn after Jan 2026 shutdownprovider claim
Wirecutter (NYT) quoted recommending TunnelBear after researching 53 VPNsprovider claim
WireGuard
noprovider claim
yesprovider claim
OpenVPN over UDP
yesprovider claim
yesprovider claim
OpenVPN over TCP
yesprovider claim
yesprovider claim
IKEv2/IPsec
yesprovider claim
yesprovider claim
Proprietary protocol
Stealth VPN (DPI obfuscation wrapping VPN to look like HTTPS)provider claim
none (WireGuard, OpenVPN, IKEv2 selectable); GhostBear obfuscation featureprovider claim
Legacy protocols still offered
SSH2 tunnelprovider claim
none advertised; protocol selection lists WireGuard, OpenVPN, IKEv2provider claim
Default data cipher
AES-256 (OpenVPN)provider claim
AES 256 Bit laut Anbieterangabeprovider claim
Weakest accepted cipher
AES-256provider claim
AES-256provider claim
Key exchange and authentication
OpenVPN / IPsec industry standards (details not fully specified on feature pages)provider claim
Depends on selected protocol (WireGuard / OpenVPN / IKEv2)provider claim
Perfect forward secrecy
yesprovider claim
yesprovider claim
Post-quantum key exchange
not availableprovider claim
not availableprovider claim
Own DNS resolvers
yesprovider claim
noprovider claim
DNS leak protection
yesprovider claim
yesprovider claim
IPv6 handling
routed through tunnelprovider claim
unclearprovider claim
WebRTC protection or guidance
yesprovider claim
noprovider claim
Obfuscation methods
Stealth VPN (HTTPS-like masking against DPI)provider claim
GhostBear, laut Anbieter 'Make your encrypted VPN data less detectable to governments, businesses and ISPs'provider claim
Usability behind the Great Firewall
unclearprovider claim
per user reportsprovider claim
Kill switch
system-wideprovider claim
system-wideprovider claim
Permanent lockdown
noprovider claim
yesprovider claim
Split tunneling
yes (app split-tunneling per SafetyDetectives review of the service)provider claim
SplitBear, laut Anbieter Auswahl, welche Apps und Websites durch den Tunnel laufenprovider claim
Multihop
freely combinableprovider claim
not availableprovider claim
Tor integration (Onion over VPN)
noprovider claim
noprovider claim
Port forwarding
availableprovider claim
not availableprovider claim
SOCKS5 proxy
yesprovider claim
noprovider claim
HTTP proxy
yesprovider claim
noprovider claim
Smart DNS
noprovider claim
noprovider claim
Ad and tracker filtering in DNS
configurableprovider claim
not availableprovider claim
Malware and phishing filter
yesprovider claim
noprovider claim
Custom DNS servers allowed
yesprovider claim
noprovider claim
Local network access toggle
yesprovider claim
noprovider claim
Auto connect rules
yesprovider claim
yesprovider claim
Private device network (mesh)
noprovider claim
noprovider claim
GPS location override (Android)
noprovider claim
noprovider claim
Traffic analysis defence
Stealth VPN Technology / NeuroRouting historically offeredprovider claim
GhostBear obfuscation to make VPN traffic less detectableprovider claim
IPv6 inside the tunnel
yesprovider claim
noprovider claim
Obfuscation without configuration
noprovider claim
noprovider claim
Number of servers
55 Serverprovider claim
8,000 Serverprovider claim
Number of countries
23 Laenderprovider claim
47 Laenderprovider claim
Number of cities
35 Staedteprovider claim
?
Virtual locations
no virtual locationsprovider claim
no virtual locationsprovider claim
RAM-only servers (diskless)
entire networkprovider claim
noprovider claim
Hardware ownership
colocationprovider claim
mixedprovider claim
Own AS (autonomous system)
noprovider claim
noprovider claim
10 Gbps ports
some serversprovider claim
noprovider claim
P2P and file sharing
entire networkprovider claim
dedicated locationsprovider claim
Public server list
yesprovider claim
yesprovider claim
Public status page
yesprovider claim
noprovider claim
Known upstream hosting providers
100% dedicated bare-metal / root servers (no cloud VPS); operators not individually named on fetched pagesprovider claim
Third-party infrastructure providers (unnamed) per privacy policyprovider claim
Windows app
native appprovider claim
native appprovider claim
macOS app
native appprovider claim
native appprovider claim
Linux app with GUI
native appprovider claim
not availableprovider claim
Linux command line
manual config onlyprovider claim
not availableprovider claim
Android app
native appprovider claim
native appprovider claim
iOS app
native appprovider claim
native appprovider claim
Android TV app
not availableprovider claim
not availableprovider claim
Apple TV app
not availableprovider claim
not availableprovider claim
Fire TV app
not availableprovider claim
not availableprovider claim
Browser extension
not availableprovider claim
own extensionprovider claim
Type of browser extension
no extensionprovider claim
standalone browser proxyprovider claim
Router support
VPN Routers documentation linked in footerprovider claim
not offered on fetched download/features pagesprovider claim
Native build for Apple Silicon
yesprovider claim
yesprovider claim
Command line documented
yesprovider claim
noprovider claim
Simultaneous devices
unlimited / personal multi-device use allowed; no sharing credentialsprovider claim
unbegrenztprovider claim
Usable without an account
noprovider claim
noprovider claim
Data required at signup
any email addressprovider claim
any email addressprovider claim
Account model
email as loginprovider claim
email as loginprovider claim
Cash by mail
yesprovider claim
noprovider claim
Monero
noprovider claim
noprovider claim
Bitcoin
yesprovider claim
noprovider claim
Lightning
noprovider claim
noprovider claim
Retail gift cards
yesprovider claim
noprovider claim
PayPal
yesprovider claim
yesprovider claim
Credit and debit card
yesprovider claim
yesprovider claim
SEPA payment
yesprovider claim
noprovider claim
Monthly price
€12.99provider claim
€3.33provider claim
Effective price on the longest term
€8.95provider claim
€3.33provider claim
Price change at renewal
same priceprovider claim
moderate increaseprovider claim
Flat pricing without permanent discounts
noprovider claim
noprovider claim
Free tier and its limits
noneprovider claim
Gratistarif mit 2 GB Datenvolumenprovider claim
Money-back window
7 Tageprovider claim
30 Tageprovider claim
Cancellation path
cancel in accountprovider claim
cancel in accountprovider claim
P2P policy in the terms of service
entire networkprovider claim
dedicated locationsprovider claim
Streaming unblocking officially advertised
noprovider claim
yesprovider claim
Netflix regions reported
Poor / largely incompatible with Netflix and Disney+ per CyberInsider testing notesprovider claim
?
Other streaming services
CyberInsider: does not work well with streaming sites such as Netflix and Disney Plusprovider claim
?
Bandwidth cap
no limitprovider claim
cappedprovider claim
Data cap
noneprovider claim
Gratistarif 2 GB; kostenpflichtige Tarife werden als 'Unlimited secure browsing' beworben.provider claim
SMTP and port 25 handling
Not documented on fetched Wayback/review pagesprovider claim
?
Official support in restrictive countries?
GhostBear for VPN-blocking networksprovider claim
24/7 live chat
noprovider claim
noprovider claim
Email or ticket support
yesconfirmed
yesprovider claim
Telephone support
noprovider claim
noprovider claim
German-language support
yesprovider claim
noprovider claim
Documentation assessment
workableprovider claim
workableprovider claim
Self-hosted chat widget
noprovider claim
noprovider claim
Self-service account deletion
yesprovider claim
yesprovider claim
SSL Labs grade of the website?
A+confirmed
Tracker load of the website
Privacy policy covered website cookies historicallyprovider claim
Privacy policy describes account/session data including IP at payment for fraud preventionprovider claim
URL of the warrant canary
Historical warrant canary page (service discontinued)provider claim
none foundprovider claim
Length and readability of the legal documents
Technical privacy-focused documentation historicallyprovider claim
High — marketed as terms/privacy 'you can actually understand'provider claim
Marketing claims contradicting the provider's own terms
Discontinued service — historical claims onlyprovider claim
Features claim 8000+ servers in 46+ countries with city-level selection on Unlimitedprovider claim