Perfect Privacy / TunnelBear compared
Same criteria, same rules. You see where they diverge.
No winner on this page. vpn-matrix.com assigns no points and makes no recommendations.
Differences (101)
Criteria where the values diverge.
| Perfect Privacy | TunnelBear | |
|---|---|---|
| Legal company name | CyberDock IT Solutions GmbHconfirmed | TunnelBear LLCprovider claim |
| Trademark holder, if different | CyberDock IT Solutions GmbH / Perfect Privacy brandprovider claim | McAfee (acquired TunnelBear Inc. in 2018)confirmed |
| Year founded | 2008provider claim | 2011confirmed |
| Headquarters (country) | DEconfirmed | CAconfirmed |
| Other relevant jurisdictions | DE (Hamburg HRB 152750)confirmed | Kanada (Team und Betrieb in Toronto), USA (Mutterkonzern McAfee)confirmed |
| Intelligence alliance of the home country | 14 Eyesconfirmed | Five Eyesprovider claim |
| Parent group / holding | CyberDock IT Solutions GmbH (Hamburg)provider claim | McAfeeconfirmed |
| Ownership structure | owners undisclosedprovider claim | private equityprovider claim |
| Leadership team publicly named | yesprovider claim | noprovider claim |
| Sister VPN brands in the group | none documentedprovider claim | McAfee Safe Connectconfirmed |
| Group owns VPN review and comparison sites | none documentedprovider claim | none known from fetched official pagesprovider claim |
| Acquisition history / former name | Originally Switzerland-based (from 2008); later operated by CyberDock IT Solutions GmbH in Hamburg, Germany; technical entity claimed as Webinvest International SA (Panama)provider claim | 2018 von McAfee übernommen, Bekanntgabe am 08.03.2018; Kaufpreis nicht offengelegtconfirmed |
| Operating status | discontinuedconfirmed | activeprovider claim |
| Discontinuation date | 01/30/2026provider claim | ? |
| Core statement of the logging policy | No user traffic logs; no IP addresses, access times/duration, or per-user bandwidth stored; account holds login, expiry, emailconfirmed | Die Richtlinie führt vier Datenarten auf, die ausdrücklich nicht erhoben werden: IP-Adressen beim Websitebesuch, IP-Adressen beim Verbindungsaufbau, DNS-Anfragen während der Verbindung und Angaben zu genutzten Anwendungen, Diensten oder Websites.provider claim |
| Precision of stored timestamps | noneconfirmed | unclearprovider claim |
| Recording of transferred data volume | aggregate onlyconfirmed | per accountprovider claim |
| Enforcement of the device limit | Unlimited simultaneous connections (vendor claim; mirrored in reviews)provider claim | Unlimited devices; no simultaneous-connection cap statedprovider claim |
| Minimum account data required | username/password, account expiry, emailconfirmed | E-Mail-Adresseprovider claim |
| Telemetry in the apps | noneprovider claim | on by defaultprovider claim |
| Trackers and SDKs in the Android app | None — vendor claimed in-house development without third parties (Wayback home)provider claim | Website uses Google Analytics cookies (_ga, _gaid, _gat); mobile SDK list not separately published on fetched privacy pageprovider claim |
| Trackers in the iOS app | No iOS app (CyberInsider con); N/A for first-party iOS SDKsprovider claim | Website uses Google Analytics; mobile SDK list not separately published on fetched privacy pageprovider claim |
| Trackers and cookies on the website | Google Analytics with anonymizeIp; advertising cookies disclosedprovider claim | Google Analytics, laut Richtlinie mit kürzest möglicher Aufbewahrungsfrist und ohne Speicherung von IP-Adressen; der Cookie-Hinweis der Startseite nennt zusätzlich Analyse- und Marketing-Cookies nach Zustimmung.provider claim |
| Data shared with third parties | Payment processors (Paymentwall, PayPal, Stripe, Bitcoin processors); Google Analytics on website with anonymized IPprovider claim | Stripe und PayPal (Zahlungsabwicklung), Google Analytics, Anbieter für Kundensupport, E-Mail-Versand, Hosting und DDoS-Abwehrprovider claim |
| Retention periods stated in the policy | VPN: no connection data retained; account credentials/email/expiry retained for billing/supportprovider claim | Kontodaten werden gelöscht, je nachdem was früher eintritt: 30 Tage nach Kündigung des Abonnements oder auf Löschverlangen über das Privacy Center.provider claim |
| EU representative named under GDPR | yesprovider claim | noprovider claim |
| Independent no-logs audit | noprovider claim | yesprovider claim |
| No-logs audit details | No-logs policy described as involuntarily tested via police server seizures (notably 2016 Golem/heise reporting); vendor claimed regular internal/external audits on Wayback homepageprovider claim | Annual independent security audits of apps; 7th annual audit published; marketed as only consumer VPN with regular published auditsprovider claim |
| Audit report published | not publishedprovider claim | full reportconfirmed |
| App and client audits | Vendor claimed regular internal/external audits on Wayback homepage; no named app-audit firm/report URL foundprovider claim | Cure53 prüfte im White-Box-Verfahren die Clients für Windows, macOS, iOS und Android sowie die Browser-Erweiterungen für Chrome, Firefox und Edge; der Bericht zum Test 10-11.2023 trägt die Kennung TB-11.confirmed |
| Infrastructure and server audits | No public infra audit report found; involuntary 2016 seizure treated as practical no-logs test in secondary sourcesprovider claim | Der Cure53-Test 10-11.2023 umfasste neben den Clients die VPN-Infrastruktur, das PolarBear-Backend, die AWS-Infrastruktur, die Komponenten Overseer und Geneva sowie die öffentlichen Websites.confirmed |
| Audit frequency | irregularprovider claim | annualconfirmed |
| Tested in court or by authorities | 2016 Netherlands server seizure reported; no customer data recovered (vendor/community narrative on archived pages and reviews)provider claim | Laut Transparenzbericht vom 08.11.2023 gingen zwischen 2021 und 2023 insgesamt 70 behördliche Anfragen ein (29 in 2021, 30 in 2022, 11 in 2023). In zwei Fällen wurde das Bestehen eines Kontos bestätigt, Browsing-Daten wurden nach Anbieterangabe in keinem Fall herausgegeben.provider claim |
| Transparency report | noneprovider claim | occasionalprovider claim |
| Warrant canary | staleprovider claim | noneprovider claim |
| Security incidents and data leaks | Police seizures of VPN hardware/servers reported (heise 2010; Golem 2016); operator framed seizures as validating no-logs (no user data found)confirmed | ? |
| Bug bounty programme | ? | none published on fetched TunnelBear pagesprovider claim |
| Handling of reported vulnerabilities | ? | Am 09.05.2024 veröffentlichte der Anbieter eine plattformweise Bewertung der am 06.05.2024 publik gewordenen Schwachstelle TunnelVision und stufte die Apps für macOS und iOS als betroffen ein, Windows, Android und die Browser-Erweiterung als nicht betroffen.provider claim |
| Open source clients | someprovider claim | noneprovider claim |
| Listings by independent bodies | Historically recommended in privacy community reviews; CyberInsider and SafetyDetectives reviewed it; recommendations withdrawn after Jan 2026 shutdownprovider claim | Wirecutter (NYT) quoted recommending TunnelBear after researching 53 VPNsprovider claim |
| WireGuard | noprovider claim | yesprovider claim |
| Proprietary protocol | Stealth VPN (DPI obfuscation wrapping VPN to look like HTTPS)provider claim | none (WireGuard, OpenVPN, IKEv2 selectable); GhostBear obfuscation featureprovider claim |
| Legacy protocols still offered | SSH2 tunnelprovider claim | none advertised; protocol selection lists WireGuard, OpenVPN, IKEv2provider claim |
| Default data cipher | AES-256 (OpenVPN)provider claim | AES 256 Bit laut Anbieterangabeprovider claim |
| Key exchange and authentication | OpenVPN / IPsec industry standards (details not fully specified on feature pages)provider claim | Depends on selected protocol (WireGuard / OpenVPN / IKEv2)provider claim |
| Own DNS resolvers | yesprovider claim | noprovider claim |
| IPv6 handling | routed through tunnelprovider claim | unclearprovider claim |
| WebRTC protection or guidance | yesprovider claim | noprovider claim |
| Obfuscation methods | Stealth VPN (HTTPS-like masking against DPI)provider claim | GhostBear, laut Anbieter 'Make your encrypted VPN data less detectable to governments, businesses and ISPs'provider claim |
| Usability behind the Great Firewall | unclearprovider claim | per user reportsprovider claim |
| Permanent lockdown | noprovider claim | yesprovider claim |
| Split tunneling | yes (app split-tunneling per SafetyDetectives review of the service)provider claim | SplitBear, laut Anbieter Auswahl, welche Apps und Websites durch den Tunnel laufenprovider claim |
| Multihop | freely combinableprovider claim | not availableprovider claim |
| Port forwarding | availableprovider claim | not availableprovider claim |
| SOCKS5 proxy | yesprovider claim | noprovider claim |
| HTTP proxy | yesprovider claim | noprovider claim |
| Ad and tracker filtering in DNS | configurableprovider claim | not availableprovider claim |
| Malware and phishing filter | yesprovider claim | noprovider claim |
| Custom DNS servers allowed | yesprovider claim | noprovider claim |
| Local network access toggle | yesprovider claim | noprovider claim |
| Traffic analysis defence | Stealth VPN Technology / NeuroRouting historically offeredprovider claim | GhostBear obfuscation to make VPN traffic less detectableprovider claim |
| IPv6 inside the tunnel | yesprovider claim | noprovider claim |
| Number of servers | 55 Serverprovider claim | 8,000 Serverprovider claim |
| Number of countries | 23 Laenderprovider claim | 47 Laenderprovider claim |
| Number of cities | 35 Staedteprovider claim | ? |
| RAM-only servers (diskless) | entire networkprovider claim | noprovider claim |
| Hardware ownership | colocationprovider claim | mixedprovider claim |
| 10 Gbps ports | some serversprovider claim | noprovider claim |
| P2P and file sharing | entire networkprovider claim | dedicated locationsprovider claim |
| Public status page | yesprovider claim | noprovider claim |
| Known upstream hosting providers | 100% dedicated bare-metal / root servers (no cloud VPS); operators not individually named on fetched pagesprovider claim | Third-party infrastructure providers (unnamed) per privacy policyprovider claim |
| Linux app with GUI | native appprovider claim | not availableprovider claim |
| Linux command line | manual config onlyprovider claim | not availableprovider claim |
| Browser extension | not availableprovider claim | own extensionprovider claim |
| Type of browser extension | no extensionprovider claim | standalone browser proxyprovider claim |
| Router support | VPN Routers documentation linked in footerprovider claim | not offered on fetched download/features pagesprovider claim |
| Command line documented | yesprovider claim | noprovider claim |
| Simultaneous devices | unlimited / personal multi-device use allowed; no sharing credentialsprovider claim | unbegrenztprovider claim |
| Cash by mail | yesprovider claim | noprovider claim |
| Bitcoin | yesprovider claim | noprovider claim |
| Retail gift cards | yesprovider claim | noprovider claim |
| SEPA payment | yesprovider claim | noprovider claim |
| Monthly price | €12.99provider claim | €3.33provider claim |
| Effective price on the longest term | €8.95provider claim | €3.33provider claim |
| Price change at renewal | same priceprovider claim | moderate increaseprovider claim |
| Free tier and its limits | noneprovider claim | Gratistarif mit 2 GB Datenvolumenprovider claim |
| Money-back window | 7 Tageprovider claim | 30 Tageprovider claim |
| P2P policy in the terms of service | entire networkprovider claim | dedicated locationsprovider claim |
| Streaming unblocking officially advertised | noprovider claim | yesprovider claim |
| Netflix regions reported | Poor / largely incompatible with Netflix and Disney+ per CyberInsider testing notesprovider claim | ? |
| Other streaming services | CyberInsider: does not work well with streaming sites such as Netflix and Disney Plusprovider claim | ? |
| Bandwidth cap | no limitprovider claim | cappedprovider claim |
| Data cap | noneprovider claim | Gratistarif 2 GB; kostenpflichtige Tarife werden als 'Unlimited secure browsing' beworben.provider claim |
| SMTP and port 25 handling | Not documented on fetched Wayback/review pagesprovider claim | ? |
| Official support in restrictive countries | ? | GhostBear for VPN-blocking networksprovider claim |
| German-language support | yesprovider claim | noprovider claim |
| SSL Labs grade of the website | ? | A+confirmed |
| Tracker load of the website | Privacy policy covered website cookies historicallyprovider claim | Privacy policy describes account/session data including IP at payment for fraud preventionprovider claim |
| URL of the warrant canary | Historical warrant canary page (service discontinued)provider claim | none foundprovider claim |
| Length and readability of the legal documents | Technical privacy-focused documentation historicallyprovider claim | High — marketed as terms/privacy 'you can actually understand'provider claim |
| Marketing claims contradicting the provider's own terms | Discontinued service — historical claims onlyprovider claim | Features claim 8000+ servers in 46+ countries with city-level selection on Unlimitedprovider claim |
All sourced criteria (152)
| Perfect Privacy | TunnelBear | |
|---|---|---|
| Legal company name | CyberDock IT Solutions GmbHconfirmed | TunnelBear LLCprovider claim |
| Trademark holder, if different | CyberDock IT Solutions GmbH / Perfect Privacy brandprovider claim | McAfee (acquired TunnelBear Inc. in 2018)confirmed |
| Year founded | 2008provider claim | 2011confirmed |
| Headquarters (country) | DEconfirmed | CAconfirmed |
| Other relevant jurisdictions | DE (Hamburg HRB 152750)confirmed | Kanada (Team und Betrieb in Toronto), USA (Mutterkonzern McAfee)confirmed |
| Intelligence alliance of the home country | 14 Eyesconfirmed | Five Eyesprovider claim |
| Parent group / holding | CyberDock IT Solutions GmbH (Hamburg)provider claim | McAfeeconfirmed |
| Beneficial owners publicly known | partly knownprovider claim | partly knownprovider claim |
| Ownership structure | owners undisclosedprovider claim | private equityprovider claim |
| Leadership team publicly named | yesprovider claim | noprovider claim |
| Verifiable postal address for legal service | yesprovider claim | yesconfirmed |
| Sister VPN brands in the group | none documentedprovider claim | McAfee Safe Connectconfirmed |
| Group owns VPN review and comparison sites | none documentedprovider claim | none known from fetched official pagesprovider claim |
| Runs an affiliate programme | yesprovider claim | yesprovider claim |
| YouTube and influencer sponsoring | unknownprovider claim | unknownprovider claim |
| Acquisition history / former name | Originally Switzerland-based (from 2008); later operated by CyberDock IT Solutions GmbH in Hamburg, Germany; technical entity claimed as Webinvest International SA (Panama)provider claim | 2018 von McAfee übernommen, Bekanntgabe am 08.03.2018; Kaufpreis nicht offengelegtconfirmed |
| Operating status | discontinuedconfirmed | activeprovider claim |
| Discontinuation date | 01/30/2026provider claim | ? |
| Core statement of the logging policy | No user traffic logs; no IP addresses, access times/duration, or per-user bandwidth stored; account holds login, expiry, emailconfirmed | Die Richtlinie führt vier Datenarten auf, die ausdrücklich nicht erhoben werden: IP-Adressen beim Websitebesuch, IP-Adressen beim Verbindungsaufbau, DNS-Anfragen während der Verbindung und Angaben zu genutzten Anwendungen, Diensten oder Websites.provider claim |
| Activity and traffic logs | noneconfirmed | noneprovider claim |
| Connection logs | noneconfirmed | noneprovider claim |
| Storage of the real IP address | not storedconfirmed | not storedprovider claim |
| Storage of the assigned VPN IP | not storedprovider claim | not storedprovider claim |
| Precision of stored timestamps | noneconfirmed | unclearprovider claim |
| Recording of transferred data volume | aggregate onlyconfirmed | per accountprovider claim |
| Enforcement of the device limit | Unlimited simultaneous connections (vendor claim; mirrored in reviews)provider claim | Unlimited devices; no simultaneous-connection cap statedprovider claim |
| Minimum account data required | username/password, account expiry, emailconfirmed | E-Mail-Adresseprovider claim |
| Telemetry in the apps | noneprovider claim | on by defaultprovider claim |
| Trackers and SDKs in the Android app | None — vendor claimed in-house development without third parties (Wayback home)provider claim | Website uses Google Analytics cookies (_ga, _gaid, _gat); mobile SDK list not separately published on fetched privacy pageprovider claim |
| Trackers in the iOS app | No iOS app (CyberInsider con); N/A for first-party iOS SDKsprovider claim | Website uses Google Analytics; mobile SDK list not separately published on fetched privacy pageprovider claim |
| Trackers and cookies on the website | Google Analytics with anonymizeIp; advertising cookies disclosedprovider claim | Google Analytics, laut Richtlinie mit kürzest möglicher Aufbewahrungsfrist und ohne Speicherung von IP-Adressen; der Cookie-Hinweis der Startseite nennt zusätzlich Analyse- und Marketing-Cookies nach Zustimmung.provider claim |
| Data shared with third parties | Payment processors (Paymentwall, PayPal, Stripe, Bitcoin processors); Google Analytics on website with anonymized IPprovider claim | Stripe und PayPal (Zahlungsabwicklung), Google Analytics, Anbieter für Kundensupport, E-Mail-Versand, Hosting und DDoS-Abwehrprovider claim |
| Retention periods stated in the policy | VPN: no connection data retained; account credentials/email/expiry retained for billing/supportprovider claim | Kontodaten werden gelöscht, je nachdem was früher eintritt: 30 Tage nach Kündigung des Abonnements oder auf Löschverlangen über das Privacy Center.provider claim |
| EU representative named under GDPR | yesprovider claim | noprovider claim |
| Independent no-logs audit | noprovider claim | yesprovider claim |
| No-logs audit details | No-logs policy described as involuntarily tested via police server seizures (notably 2016 Golem/heise reporting); vendor claimed regular internal/external audits on Wayback homepageprovider claim | Annual independent security audits of apps; 7th annual audit published; marketed as only consumer VPN with regular published auditsprovider claim |
| Audit report published | not publishedprovider claim | full reportconfirmed |
| App and client audits | Vendor claimed regular internal/external audits on Wayback homepage; no named app-audit firm/report URL foundprovider claim | Cure53 prüfte im White-Box-Verfahren die Clients für Windows, macOS, iOS und Android sowie die Browser-Erweiterungen für Chrome, Firefox und Edge; der Bericht zum Test 10-11.2023 trägt die Kennung TB-11.confirmed |
| Infrastructure and server audits | No public infra audit report found; involuntary 2016 seizure treated as practical no-logs test in secondary sourcesprovider claim | Der Cure53-Test 10-11.2023 umfasste neben den Clients die VPN-Infrastruktur, das PolarBear-Backend, die AWS-Infrastruktur, die Komponenten Overseer und Geneva sowie die öffentlichen Websites.confirmed |
| Audit frequency | irregularprovider claim | annualconfirmed |
| Tested in court or by authorities | 2016 Netherlands server seizure reported; no customer data recovered (vendor/community narrative on archived pages and reviews)provider claim | Laut Transparenzbericht vom 08.11.2023 gingen zwischen 2021 und 2023 insgesamt 70 behördliche Anfragen ein (29 in 2021, 30 in 2022, 11 in 2023). In zwei Fällen wurde das Bestehen eines Kontos bestätigt, Browsing-Daten wurden nach Anbieterangabe in keinem Fall herausgegeben.provider claim |
| Transparency report | noneprovider claim | occasionalprovider claim |
| Warrant canary | staleprovider claim | noneprovider claim |
| Security incidents and data leaks | Police seizures of VPN hardware/servers reported (heise 2010; Golem 2016); operator framed seizures as validating no-logs (no user data found)confirmed | ? |
| Bug bounty programme | ? | none published on fetched TunnelBear pagesprovider claim |
| Handling of reported vulnerabilities | ? | Am 09.05.2024 veröffentlichte der Anbieter eine plattformweise Bewertung der am 06.05.2024 publik gewordenen Schwachstelle TunnelVision und stufte die Apps für macOS und iOS als betroffen ein, Windows, Android und die Browser-Erweiterung als nicht betroffen.provider claim |
| Open source clients | someprovider claim | noneprovider claim |
| Open source server side | noprovider claim | noprovider claim |
| Reproducible builds | noprovider claim | noprovider claim |
| Available on F-Droid | noprovider claim | noprovider claim |
| Listings by independent bodies | Historically recommended in privacy community reviews; CyberInsider and SafetyDetectives reviewed it; recommendations withdrawn after Jan 2026 shutdownprovider claim | Wirecutter (NYT) quoted recommending TunnelBear after researching 53 VPNsprovider claim |
| WireGuard | noprovider claim | yesprovider claim |
| OpenVPN over UDP | yesprovider claim | yesprovider claim |
| OpenVPN over TCP | yesprovider claim | yesprovider claim |
| IKEv2/IPsec | yesprovider claim | yesprovider claim |
| Proprietary protocol | Stealth VPN (DPI obfuscation wrapping VPN to look like HTTPS)provider claim | none (WireGuard, OpenVPN, IKEv2 selectable); GhostBear obfuscation featureprovider claim |
| Legacy protocols still offered | SSH2 tunnelprovider claim | none advertised; protocol selection lists WireGuard, OpenVPN, IKEv2provider claim |
| Default data cipher | AES-256 (OpenVPN)provider claim | AES 256 Bit laut Anbieterangabeprovider claim |
| Weakest accepted cipher | AES-256provider claim | AES-256provider claim |
| Key exchange and authentication | OpenVPN / IPsec industry standards (details not fully specified on feature pages)provider claim | Depends on selected protocol (WireGuard / OpenVPN / IKEv2)provider claim |
| Perfect forward secrecy | yesprovider claim | yesprovider claim |
| Post-quantum key exchange | not availableprovider claim | not availableprovider claim |
| Own DNS resolvers | yesprovider claim | noprovider claim |
| DNS leak protection | yesprovider claim | yesprovider claim |
| IPv6 handling | routed through tunnelprovider claim | unclearprovider claim |
| WebRTC protection or guidance | yesprovider claim | noprovider claim |
| Obfuscation methods | Stealth VPN (HTTPS-like masking against DPI)provider claim | GhostBear, laut Anbieter 'Make your encrypted VPN data less detectable to governments, businesses and ISPs'provider claim |
| Usability behind the Great Firewall | unclearprovider claim | per user reportsprovider claim |
| Kill switch | system-wideprovider claim | system-wideprovider claim |
| Permanent lockdown | noprovider claim | yesprovider claim |
| Split tunneling | yes (app split-tunneling per SafetyDetectives review of the service)provider claim | SplitBear, laut Anbieter Auswahl, welche Apps und Websites durch den Tunnel laufenprovider claim |
| Multihop | freely combinableprovider claim | not availableprovider claim |
| Tor integration (Onion over VPN) | noprovider claim | noprovider claim |
| Port forwarding | availableprovider claim | not availableprovider claim |
| SOCKS5 proxy | yesprovider claim | noprovider claim |
| HTTP proxy | yesprovider claim | noprovider claim |
| Smart DNS | noprovider claim | noprovider claim |
| Ad and tracker filtering in DNS | configurableprovider claim | not availableprovider claim |
| Malware and phishing filter | yesprovider claim | noprovider claim |
| Custom DNS servers allowed | yesprovider claim | noprovider claim |
| Local network access toggle | yesprovider claim | noprovider claim |
| Auto connect rules | yesprovider claim | yesprovider claim |
| Private device network (mesh) | noprovider claim | noprovider claim |
| GPS location override (Android) | noprovider claim | noprovider claim |
| Traffic analysis defence | Stealth VPN Technology / NeuroRouting historically offeredprovider claim | GhostBear obfuscation to make VPN traffic less detectableprovider claim |
| IPv6 inside the tunnel | yesprovider claim | noprovider claim |
| Obfuscation without configuration | noprovider claim | noprovider claim |
| Number of servers | 55 Serverprovider claim | 8,000 Serverprovider claim |
| Number of countries | 23 Laenderprovider claim | 47 Laenderprovider claim |
| Number of cities | 35 Staedteprovider claim | ? |
| Virtual locations | no virtual locationsprovider claim | no virtual locationsprovider claim |
| RAM-only servers (diskless) | entire networkprovider claim | noprovider claim |
| Hardware ownership | colocationprovider claim | mixedprovider claim |
| Own AS (autonomous system) | noprovider claim | noprovider claim |
| 10 Gbps ports | some serversprovider claim | noprovider claim |
| P2P and file sharing | entire networkprovider claim | dedicated locationsprovider claim |
| Public server list | yesprovider claim | yesprovider claim |
| Public status page | yesprovider claim | noprovider claim |
| Known upstream hosting providers | 100% dedicated bare-metal / root servers (no cloud VPS); operators not individually named on fetched pagesprovider claim | Third-party infrastructure providers (unnamed) per privacy policyprovider claim |
| Windows app | native appprovider claim | native appprovider claim |
| macOS app | native appprovider claim | native appprovider claim |
| Linux app with GUI | native appprovider claim | not availableprovider claim |
| Linux command line | manual config onlyprovider claim | not availableprovider claim |
| Android app | native appprovider claim | native appprovider claim |
| iOS app | native appprovider claim | native appprovider claim |
| Android TV app | not availableprovider claim | not availableprovider claim |
| Apple TV app | not availableprovider claim | not availableprovider claim |
| Fire TV app | not availableprovider claim | not availableprovider claim |
| Browser extension | not availableprovider claim | own extensionprovider claim |
| Type of browser extension | no extensionprovider claim | standalone browser proxyprovider claim |
| Router support | VPN Routers documentation linked in footerprovider claim | not offered on fetched download/features pagesprovider claim |
| Native build for Apple Silicon | yesprovider claim | yesprovider claim |
| Command line documented | yesprovider claim | noprovider claim |
| Simultaneous devices | unlimited / personal multi-device use allowed; no sharing credentialsprovider claim | unbegrenztprovider claim |
| Usable without an account | noprovider claim | noprovider claim |
| Data required at signup | any email addressprovider claim | any email addressprovider claim |
| Account model | email as loginprovider claim | email as loginprovider claim |
| Cash by mail | yesprovider claim | noprovider claim |
| Monero | noprovider claim | noprovider claim |
| Bitcoin | yesprovider claim | noprovider claim |
| Lightning | noprovider claim | noprovider claim |
| Retail gift cards | yesprovider claim | noprovider claim |
| PayPal | yesprovider claim | yesprovider claim |
| Credit and debit card | yesprovider claim | yesprovider claim |
| SEPA payment | yesprovider claim | noprovider claim |
| Monthly price | €12.99provider claim | €3.33provider claim |
| Effective price on the longest term | €8.95provider claim | €3.33provider claim |
| Price change at renewal | same priceprovider claim | moderate increaseprovider claim |
| Flat pricing without permanent discounts | noprovider claim | noprovider claim |
| Free tier and its limits | noneprovider claim | Gratistarif mit 2 GB Datenvolumenprovider claim |
| Money-back window | 7 Tageprovider claim | 30 Tageprovider claim |
| Cancellation path | cancel in accountprovider claim | cancel in accountprovider claim |
| P2P policy in the terms of service | entire networkprovider claim | dedicated locationsprovider claim |
| Streaming unblocking officially advertised | noprovider claim | yesprovider claim |
| Netflix regions reported | Poor / largely incompatible with Netflix and Disney+ per CyberInsider testing notesprovider claim | ? |
| Other streaming services | CyberInsider: does not work well with streaming sites such as Netflix and Disney Plusprovider claim | ? |
| Bandwidth cap | no limitprovider claim | cappedprovider claim |
| Data cap | noneprovider claim | Gratistarif 2 GB; kostenpflichtige Tarife werden als 'Unlimited secure browsing' beworben.provider claim |
| SMTP and port 25 handling | Not documented on fetched Wayback/review pagesprovider claim | ? |
| Official support in restrictive countries | ? | GhostBear for VPN-blocking networksprovider claim |
| 24/7 live chat | noprovider claim | noprovider claim |
| Email or ticket support | yesconfirmed | yesprovider claim |
| Telephone support | noprovider claim | noprovider claim |
| German-language support | yesprovider claim | noprovider claim |
| Documentation assessment | workableprovider claim | workableprovider claim |
| Self-hosted chat widget | noprovider claim | noprovider claim |
| Self-service account deletion | yesprovider claim | yesprovider claim |
| SSL Labs grade of the website | ? | A+confirmed |
| Tracker load of the website | Privacy policy covered website cookies historicallyprovider claim | Privacy policy describes account/session data including IP at payment for fraud preventionprovider claim |
| URL of the warrant canary | Historical warrant canary page (service discontinued)provider claim | none foundprovider claim |
| Length and readability of the legal documents | Technical privacy-focused documentation historicallyprovider claim | High — marketed as terms/privacy 'you can actually understand'provider claim |
| Marketing claims contradicting the provider's own terms | Discontinued service — historical claims onlyprovider claim | Features claim 8000+ servers in 46+ countries with city-level selection on Unlimitedprovider claim |