Bitdefender VPN

126 of 158 criteria sourced · 20 % unsourcedProvider websiteView in the matrixJSON export

vpn-matrix.com earns nothing from this entry. The link to the provider website is a source, not a recommendation.

Who owns this

Parent company

Bitdefender

Brands in the same group

  • Bitdefender VPN this entry

Further brands according to the source: none

This group also owns review and comparison sites

none documented

If the same group tests its own service, that review is not independent. That is noted here as ownership only.

Audits and incidents

Sourced facts with dates only, no judgements. Ongoing proceedings are marked as such.

Security incidents and data leaks

trust.breach_history

Betrifft das Unternehmen allgemein, nicht speziell den VPN-Dienst: 2010 stufte ein fehlerhaftes Update von Bitdefender-Antivirensoftware zahlreiche saubere Dateien und Systemprozesse als infiziert ein. 2020/2021 gab es Kontroversen um ein von Bitdefender veröffentlichtes Entschlüsselungswerkzeug für die DarkSide-Ransomware.confirmed

Acquisition history / former name

company.acquisition_history

none — Bitdefender in-house VPNprovider claim

Documented misleading advertising claims

company.misleading_claims

none_knownprovider claim

User base migrated to

company.user_base_migrated_to

noneprovider claim

Marketing claims contradicting the provider's own terms

site.claims_vs_reality

Die VPN-Produktseite bewirbt durchgängig 'unlimited traffic encryption' beziehungsweise 'Absolutely NO traffic data logging'. Die Nutzungsbedingungen (AUP) sehen jedoch eine Verbrauchsgrenze von einem Terabyte pro Monat vor, und die eigene Datenschutzerklärung (Abschnitt 7.3) räumt die Erhebung von IP-Adressen und geräte-/nutzerbezogenen IDs für den VPN-Dienst ein.provider claim

All criteria

Empty cells mean we lack the source.

Company and ownership

20/21 sourced

Legal company name

company.legal_name

BITDEFENDER S.R.L.provider claim

Trademark holder, if different

company.brand_owner

Bitdefenderconfirmed

Year founded

company.founded

2001provider claim

Headquarters (country)

company.hq_country

ROprovider claim

Other relevant jurisdictions

company.jurisdictions

Romania HQ (Bucharest); San Antonio listed as North America HQ on company pageprovider claim

Intelligence alliance of the home country

company.eyes_alliance

noneconfirmed

Parent group / holding

company.parent

none — Bitdefender SRLprovider claim

Beneficial owners publicly known

company.ubo_public

not knownprovider claim

Ownership structure

company.ownership_type

founder ownedprovider claim

Leadership team publicly named

company.team_public

yesprovider claim

Verifiable postal address for legal service

company.address_verifiable

yesprovider claim

Sister VPN brands in the group

company.sister_vpn_brands

noneprovider claim

Group owns VPN review and comparison sites

company.owns_review_sites

none documentedprovider claim

Runs an affiliate programme

company.affiliate_program

yesprovider claim

Typical commission rate

company.affiliate_commission

Bitdefender affiliate program (site/Affiliate)provider claim

YouTube and influencer sponsoring

company.influencer_sponsoring

occasionalprovider claim

Documented misleading advertising claims

company.misleading_claims

none_knownprovider claim

Acquisition history / former name

company.acquisition_history

none — Bitdefender in-house VPNprovider claim

Operating status

company.status

activeconfirmed

Discontinuation date

company.discontinued_date

We have no source for this criterion.

User base migrated to

company.user_base_migrated_to

noneprovider claim

Logging and data collection

16/16 sourced

Core statement of the logging policy

logging.policy_summary

Product page claims strict no traffic logs; privacy policy Ch.7.3 says only hashed IDs, IP addresses and tokens are collected for VPN via IPVanish as processor, and online activity/location details are not stored.provider claim

Activity and traffic logs

logging.activity_logs

noneprovider claim

Connection logs

logging.connection_logs

unclearprovider claim

Storage of the real IP address

logging.source_ip_stored

storedprovider claim

Storage of the assigned VPN IP

logging.assigned_ip_stored

unclearprovider claim

Precision of stored timestamps

logging.timestamps_stored

uncleardisputed

Recording of transferred data volume

logging.bandwidth_logged

not recordedprovider claim

Enforcement of the device limit

logging.concurrent_conn_enforcement

Up to 10 devicesprovider claim

Minimum account data required

logging.account_data_minimum

Name and email for Bitdefender Centralprovider claim

Telemetry in the apps

logging.app_telemetry

opt inprovider claim

Trackers and SDKs in the Android app

logging.thirdparty_sdks_android

Google Play analytics standardprovider claim

Trackers in the iOS app

logging.thirdparty_sdks_ios

Apple App Store analytics standardprovider claim

Trackers and cookies on the website

logging.website_trackers

Die Website-Datenschutzerklärung nennt Google Analytics und Adobe Analytics als externe Analysedienste sowie Erst- und Drittanbieter-Cookies für Zwecke wie Marketing, Traffic-Analyse und Social-Media-Sharing, gesteuert über ein Consent-Management-Tool.provider claim

Data shared with third parties

logging.data_shared_with

IPVanish (VPN data processor); Adyen/PayPal for payments; hosting/support/marketing processors in EU and USAprovider claim

Retention periods stated in the policy

logging.retention_period

Contract data for contract duration + 5 years; tax data 5 years; support up to 5 years after last communicationprovider claim

EU representative named under GDPR

logging.gdpr_representative

yesprovider claim

Evidence, audits and track record

9/17 sourced

Independent no-logs audit

trust.nolog_audit

noprovider claim

No-logs audit details

trust.nolog_audit_details

We have no source for this criterion.

Audit report published

trust.audit_report_public

not publishedprovider claim

App and client audits

trust.app_audits

We have no source for this criterion.

Infrastructure and server audits

trust.infra_audit

We have no source for this criterion.

Audit frequency

trust.audit_cadence

never auditedprovider claim

Tested in court or by authorities

trust.court_tested

We have no source for this criterion.

Transparency report

trust.transparency_report

We have no source for this criterion.

Warrant canary

trust.warrant_canary

We have no source for this criterion.

Security incidents and data leaks

trust.breach_history

Betrifft das Unternehmen allgemein, nicht speziell den VPN-Dienst: 2010 stufte ein fehlerhaftes Update von Bitdefender-Antivirensoftware zahlreiche saubere Dateien und Systemprozesse als infiziert ein. 2020/2021 gab es Kontroversen um ein von Bitdefender veröffentlichtes Entschlüsselungswerkzeug für die DarkSide-Ransomware.confirmed

Bug bounty programme

trust.bug_bounty

Bitdefender vulnerability disclosure programprovider claim

Handling of reported vulnerabilities

trust.cve_handling

Bitdefender security advisoriesprovider claim

Open source clients

trust.opensource_clients

noneprovider claim

Open source server side

trust.opensource_server

noprovider claim

Reproducible builds

trust.reproducible_builds

We have no source for this criterion.

Available on F-Droid

trust.fdroid_available

noprovider claim

Listings by independent bodies

trust.independent_recommendations

We have no source for this criterion.

Protocols and cryptography

17/17 sourced

WireGuard

crypto.wireguard

yesprovider claim

OpenVPN over UDP

crypto.openvpn_udp

yesprovider claim

OpenVPN over TCP

crypto.openvpn_tcp

yesprovider claim

IKEv2/IPsec

crypto.ikev2

yesprovider claim

Proprietary protocol

crypto.proprietary_protocol

Hydraprovider claim

Legacy protocols still offered

crypto.legacy_protocols

noneprovider claim

Default data cipher

crypto.data_cipher_default

AES-256provider claim

Weakest accepted cipher

crypto.data_cipher_weakest

AES-256 (highest protocol stated)provider claim

Key exchange and authentication

crypto.handshake

Hydra/OpenVPN (AnchorFree/Pango stack)provider claim

Perfect forward secrecy

crypto.pfs

yesprovider claim

Post-quantum key exchange

crypto.post_quantum

not availableprovider claim

Own DNS resolvers

crypto.own_dns

yesprovider claim

DNS leak protection

crypto.dns_leak_protection

yesprovider claim

IPv6 handling

crypto.ipv6_handling

unclearprovider claim

WebRTC protection or guidance

crypto.webrtc_guidance

noprovider claim

Obfuscation methods

crypto.obfuscation

yesprovider claim

Usability behind the Great Firewall

crypto.works_in_china

does not workprovider claim

Features

20/20 sourced

Kill switch

features.killswitch

per applicationprovider claim

Permanent lockdown

features.killswitch_permanent

noprovider claim

Split tunneling

features.split_tunneling

App Traffic Optimization claimedprovider claim

Multihop

features.multihop

not availableprovider claim

Tor integration (Onion over VPN)

features.tor_integration

noprovider claim

Port forwarding

features.port_forwarding

not availableprovider claim

Surcharge for a dedicated IP

features.dedicated_ip

€0.00provider claim

SOCKS5 proxy

features.socks5

noprovider claim

HTTP proxy

features.http_proxy

noprovider claim

Smart DNS

features.smart_dns

noprovider claim

Ad and tracker filtering in DNS

features.adblock_dns

fixed listprovider claim

Malware and phishing filter

features.malware_filter

noprovider claim

Custom DNS servers allowed

features.custom_dns_allowed

noprovider claim

Local network access toggle

features.lan_access_toggle

noprovider claim

Auto connect rules

features.autoconnect_rules

noprovider claim

Private device network (mesh)

features.mesh_private_net

noprovider claim

GPS location override (Android)

features.gps_spoofing

noprovider claim

Traffic analysis defence

features.traffic_analysis_defense

Not marketed on fetched Bitdefender pagesprovider claim

IPv6 inside the tunnel

features.ipv6_tunnel

noprovider claim

Obfuscation without configuration

features.stealth_default

noprovider claim

Servers and network

6/12 sourced

Number of servers

network.server_count

3,000 Serverprovider claim

Number of countries

network.country_count

100 Laenderprovider claim

Number of cities

network.city_count

39 Staedteprovider claim

Virtual locations

network.virtual_locations

We have no source for this criterion.

RAM-only servers (diskless)

network.ram_only

We have no source for this criterion.

Hardware ownership

network.ownership

We have no source for this criterion.

Own AS (autonomous system)

network.own_asn

noprovider claim

10 Gbps ports

network.10g_servers

We have no source for this criterion.

P2P and file sharing

network.p2p_servers

We have no source for this criterion.

Public server list

network.server_list_public

We have no source for this criterion.

Public status page

network.status_page

noprovider claim

Known upstream hosting providers

network.hosting_providers

Not disclosed on fetched Bitdefender pagesprovider claim

Apps and platforms

16/16 sourced

Windows app

apps.windows

native appprovider claim

macOS app

apps.macos

native appprovider claim

Linux app with GUI

apps.linux_gui

not availableprovider claim

Linux command line

apps.linux_cli

not availableprovider claim

Android app

apps.android

native appprovider claim

iOS app

apps.ios

native appprovider claim

Android TV app

apps.androidtv

native appprovider claim

Apple TV app

apps.appletv

not availableprovider claim

Fire TV app

apps.firetv

native appprovider claim

Browser extension

apps.browser_ext

not availableprovider claim

Type of browser extension

apps.browser_ext_type

no extensionprovider claim

Router support

apps.router_support

noprovider claim

Native build for Apple Silicon

apps.macos_arm_native

yesprovider claim

Command line documented

apps.cli_documented

noprovider claim

Simultaneous devices

apps.simultaneous_devices

10provider claim

Usable without an account

apps.no_account_needed

noprovider claim

Account, pricing and payment

11/17 sourced

Data required at signup

pricing.signup_email_required

any email addressprovider claim

Account model

pricing.account_model

email as loginprovider claim

Cash by mail

pricing.cash_by_mail

We have no source for this criterion.

Monero

pricing.monero

We have no source for this criterion.

Bitcoin

pricing.bitcoin

We have no source for this criterion.

Lightning

pricing.lightning

We have no source for this criterion.

Retail gift cards

pricing.retail_giftcards

yesprovider claim

PayPal

pricing.paypal

yesprovider claim

Credit and debit card

pricing.credit_card

yesprovider claim

SEPA payment

pricing.sepa

We have no source for this criterion.

Monthly price

pricing.monthly_price

€5.00provider claim

Effective price on the longest term

pricing.effective_price_longest

€2.92provider claim

Price change at renewal

pricing.renewal_price_hike

We have no source for this criterion.

Flat pricing without permanent discounts

pricing.flat_pricing

noprovider claim

Free tier and its limits

pricing.free_tier

Zwei getrennte Gratis-Angebote laut Anbieter: eine 7-tägige Testversion von Bitdefender Premium VPN ohne Kreditkarte, sowie ein in Antivirus-Paketen enthaltenes Basis-VPN mit 200 MB Datenvolumen pro Gerät und Tag (500 MB bei Small Office Security), das sich täglich um Mitternacht UTC zurücksetzt.provider claim

Money-back window

pricing.moneyback_days

30 Tageprovider claim

Cancellation path

pricing.cancellation_ease

contact requiredprovider claim

Usage and performance

4/10 sourced

P2P policy in the terms of service

usage.p2p_policy

We have no source for this criterion.

Streaming unblocking officially advertised

usage.streaming_officially

yesprovider claim

Netflix regions reported

usage.netflix_regions_reported

We have no source for this criterion.

Other streaming services

usage.other_streaming_services

We have no source for this criterion.

Bandwidth cap

usage.bandwidth_cap

no limitprovider claim

Data cap

usage.data_cap

noneprovider claim

Speed measurement references

usage.speed_references

We have no source for this criterion.

Latency and gaming suitability

usage.latency_gaming

We have no source for this criterion.

SMTP and port 25 handling

usage.smtp_policy

Not documented on fetched Bitdefender VPN pagesprovider claim

Official support in restrictive countries

usage.restrictive_countries_support

We have no source for this criterion.

Support and documentation

3/7 sourced

24/7 live chat

support.livechat_247

We have no source for this criterion.

Email or ticket support

support.email

yesprovider claim

Telephone support

support.phone

We have no source for this criterion.

German-language support

support.german_language

We have no source for this criterion.

Documentation assessment

support.docs_quality

workableprovider claim

Self-hosted chat widget

support.selfhosted_chat

We have no source for this criterion.

Self-service account deletion

support.account_deletion_easy

yesprovider claim

Provider website hygiene

4/5 sourced

SSL Labs grade of the website

site.ssl_grade

A+confirmed

Tracker load of the website

site.cookie_privacy_impact

Die Website-Datenschutzerklärung setzt laut eigener Angabe Erst- und Drittanbieter-Cookies ein, unter anderem für Google Analytics und Adobe Analytics sowie für Marketing, Traffic-Analyse und Social-Media-Sharing. Beim ersten Besuch werden Nutzende über ein Consent-Management-Tool um Einwilligung gebeten, einzelne Tracker-Namen führt die Erklärung nicht vollständig auf.provider claim

URL of the warrant canary

site.canary_page

We have no source for this criterion.

Length and readability of the legal documents

site.tos_readability

moderateprovider claim

Marketing claims contradicting the provider's own terms

site.claims_vs_reality

Die VPN-Produktseite bewirbt durchgängig 'unlimited traffic encryption' beziehungsweise 'Absolutely NO traffic data logging'. Die Nutzungsbedingungen (AUP) sehen jedoch eine Verbrauchsgrenze von einem Terabyte pro Monat vor, und die eigene Datenschutzerklärung (Abschnitt 7.3) räumt die Erhebung von IP-Adressen und geräte-/nutzerbezogenen IDs für den VPN-Dienst ein.provider claim

Something wrong here?

If a value is wrong or outdated, report it with evidence. Every change is reviewed and then appears publicly in the changelog.