vpn-matrix.com earns nothing from this entry. The link to the provider website is a source, not a recommendation.
Who owns this
Parent company
Gen Digital
Brands in the same group
- Norton VPN this entry
- Avast SecureLine VPN
- AVG Secure VPN
- Avira Phantom VPN
- HMA (HideMyAss)
Further brands according to the source: Avast SecureLine, AVG Secure VPN, HMA, Avira Phantom VPN (Gen Digital consumer brands)
This group also owns review and comparison sites
Not stated on fetched Gen brand pages
If the same group tests its own service, that review is not independent. That is noted here as ownership only.
Audits and incidents
Sourced facts with dates only, no judgements. Ongoing proceedings are marked as such.
Acquisition history / former name
company.acquisition_history
- Avast About — NortonLifeLock and Avast have mergedVendor documentretrieved 08/04/2026
All criteria
Empty cells mean we lack the source.
Company and ownership
13/21 sourcedLegal company name
company.legal_name
- Who We Are | Gen™Vendor documentretrieved 08/04/2026
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
Trademark holder, if different
company.brand_owner
- Who We Are | Gen™Vendor documentretrieved 08/04/2026
Year founded
company.founded
We have no source for this criterion.
Headquarters (country)
company.hq_country
- Who We Are | Gen™Vendor documentretrieved 08/04/2026
Other relevant jurisdictions
company.jurisdictions
- Who We Are | Gen™Vendor documentretrieved 08/04/2026
- Gen Investor RelationsVendor documentretrieved 08/04/2026
Intelligence alliance of the home country
company.eyes_alliance
- Wikipedia: Five EyesOtherretrieved 08/04/2026
Parent group / holding
company.parent
- Who We Are | Gen™Vendor documentretrieved 08/04/2026
- VPN Privacy CenterVendor documentretrieved 08/04/2026
Beneficial owners publicly known
company.ubo_public
- Gen Investor RelationsVendor documentretrieved 08/04/2026
Ownership structure
company.ownership_type
- Who We Are | Gen™Vendor documentretrieved 08/04/2026
- Gen Investor RelationsVendor documentretrieved 08/04/2026
Leadership team publicly named
company.team_public
- Meet The Leadership Team | Gen™Vendor documentretrieved 08/04/2026
- Who We Are | Gen™Vendor documentretrieved 08/04/2026
Verifiable postal address for legal service
company.address_verifiable
We have no source for this criterion.
Sister VPN brands in the group
company.sister_vpn_brands
- Gen™ Digital BrandsVendor documentretrieved 08/04/2026
- Who We Are | Gen™Vendor documentretrieved 08/04/2026
Group owns VPN review and comparison sites
company.owns_review_sites
- Gen™ Digital BrandsVendor documentretrieved 08/04/2026
Runs an affiliate programme
company.affiliate_program
We have no source for this criterion.
Typical commission rate
company.affiliate_commission
We have no source for this criterion.
YouTube and influencer sponsoring
company.influencer_sponsoring
We have no source for this criterion.
Documented misleading advertising claims
company.misleading_claims
We have no source for this criterion.
Acquisition history / former name
company.acquisition_history
- Avast About — NortonLifeLock and Avast have mergedVendor documentretrieved 08/04/2026
Operating status
company.status
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
Discontinuation date
company.discontinued_date
We have no source for this criterion.
User base migrated to
company.user_base_migrated_to
We have no source for this criterion.
Logging and data collection
7/16 sourcedCore statement of the logging policy
logging.policy_summary
- Norton VPN No-Log PolicyVendor documentretrieved 08/04/2026
Activity and traffic logs
logging.activity_logs
- Norton VPN No-Log PolicyVendor documentretrieved 08/04/2026
Connection logs
logging.connection_logs
- Norton VPN No-Log PolicyVendor documentretrieved 08/04/2026
Storage of the real IP address
logging.source_ip_stored
- Norton VPN No-Log PolicyVendor documentretrieved 08/04/2026
Storage of the assigned VPN IP
logging.assigned_ip_stored
We have no source for this criterion.
Precision of stored timestamps
logging.timestamps_stored
- Norton no-logVendor documentretrieved 08/04/2026
Recording of transferred data volume
logging.bandwidth_logged
We have no source for this criterion.
Enforcement of the device limit
logging.concurrent_conn_enforcement
We have no source for this criterion.
Minimum account data required
logging.account_data_minimum
- Norton VPN No-Log PolicyVendor documentretrieved 08/04/2026
Telemetry in the apps
logging.app_telemetry
We have no source for this criterion.
Trackers and SDKs in the Android app
logging.thirdparty_sdks_android
We have no source for this criterion.
Trackers in the iOS app
logging.thirdparty_sdks_ios
We have no source for this criterion.
Trackers and cookies on the website
logging.website_trackers
We have no source for this criterion.
Retention periods stated in the policy
logging.retention_period
We have no source for this criterion.
EU representative named under GDPR
logging.gdpr_representative
- Norton VPN Privacy CenterVendor documentretrieved 08/04/2026
Evidence, audits and track record
5/17 sourcedIndependent no-logs audit
trust.nolog_audit
- Norton VPN No-Log PolicyVendor documentretrieved 08/04/2026
No-logs audit details
trust.nolog_audit_details
We have no source for this criterion.
Audit report published
trust.audit_report_public
We have no source for this criterion.
App and client audits
trust.app_audits
We have no source for this criterion.
Infrastructure and server audits
trust.infra_audit
We have no source for this criterion.
Audit frequency
trust.audit_cadence
We have no source for this criterion.
Tested in court or by authorities
trust.court_tested
We have no source for this criterion.
Transparency report
trust.transparency_report
We have no source for this criterion.
Warrant canary
trust.warrant_canary
We have no source for this criterion.
Security incidents and data leaks
trust.breach_history
We have no source for this criterion.
Bug bounty programme
trust.bug_bounty
We have no source for this criterion.
Handling of reported vulnerabilities
trust.cve_handling
We have no source for this criterion.
Open source clients
trust.opensource_clients
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
Open source server side
trust.opensource_server
- Norton VPNVendor documentretrieved 08/04/2026
Reproducible builds
trust.reproducible_builds
- Norton VPNVendor documentretrieved 08/04/2026
Available on F-Droid
trust.fdroid_available
- Norton VPNVendor documentretrieved 08/04/2026
Listings by independent bodies
trust.independent_recommendations
We have no source for this criterion.
Protocols and cryptography
9/17 sourcedWireGuard
crypto.wireguard
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
- Norton VPN Server LocationsVendor documentretrieved 08/04/2026
OpenVPN over UDP
crypto.openvpn_udp
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
OpenVPN over TCP
crypto.openvpn_tcp
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
IKEv2/IPsec
crypto.ikev2
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
Proprietary protocol
crypto.proprietary_protocol
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
Legacy protocols still offered
crypto.legacy_protocols
We have no source for this criterion.
Default data cipher
crypto.data_cipher_default
We have no source for this criterion.
Weakest accepted cipher
crypto.data_cipher_weakest
We have no source for this criterion.
Key exchange and authentication
crypto.handshake
We have no source for this criterion.
Perfect forward secrecy
crypto.pfs
- Norton VPNVendor documentretrieved 08/04/2026
Post-quantum key exchange
crypto.post_quantum
- Norton VPNVendor documentretrieved 08/04/2026
Own DNS resolvers
crypto.own_dns
We have no source for this criterion.
DNS leak protection
crypto.dns_leak_protection
- Norton VPNVendor documentretrieved 08/04/2026
IPv6 handling
crypto.ipv6_handling
We have no source for this criterion.
WebRTC protection or guidance
crypto.webrtc_guidance
We have no source for this criterion.
Obfuscation methods
crypto.obfuscation
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
Usability behind the Great Firewall
crypto.works_in_china
We have no source for this criterion.
Features
6/20 sourcedKill switch
features.killswitch
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
Permanent lockdown
features.killswitch_permanent
We have no source for this criterion.
Split tunneling
features.split_tunneling
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
Multihop
features.multihop
- Norton VPNVendor documentretrieved 08/04/2026
Tor integration (Onion over VPN)
features.tor_integration
- Norton VPNVendor documentretrieved 08/04/2026
Port forwarding
features.port_forwarding
- Norton VPNVendor documentretrieved 08/04/2026
Surcharge for a dedicated IP
features.dedicated_ip
We have no source for this criterion.
SOCKS5 proxy
features.socks5
We have no source for this criterion.
HTTP proxy
features.http_proxy
We have no source for this criterion.
Smart DNS
features.smart_dns
We have no source for this criterion.
Ad and tracker filtering in DNS
features.adblock_dns
We have no source for this criterion.
Malware and phishing filter
features.malware_filter
We have no source for this criterion.
Custom DNS servers allowed
features.custom_dns_allowed
We have no source for this criterion.
Local network access toggle
features.lan_access_toggle
We have no source for this criterion.
Auto connect rules
features.autoconnect_rules
We have no source for this criterion.
Private device network (mesh)
features.mesh_private_net
- Norton VPNVendor documentretrieved 08/04/2026
GPS location override (Android)
features.gps_spoofing
We have no source for this criterion.
Traffic analysis defence
features.traffic_analysis_defense
We have no source for this criterion.
IPv6 inside the tunnel
features.ipv6_tunnel
We have no source for this criterion.
Obfuscation without configuration
features.stealth_default
We have no source for this criterion.
Servers and network
4/12 sourcedNumber of servers
network.server_count
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
Number of countries
network.country_count
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
Number of cities
network.city_count
- Norton VPNVendor documentretrieved 08/04/2026
Virtual locations
network.virtual_locations
We have no source for this criterion.
RAM-only servers (diskless)
network.ram_only
We have no source for this criterion.
Hardware ownership
network.ownership
- Norton VPN Server LocationsVendor documentretrieved 08/04/2026
Own AS (autonomous system)
network.own_asn
We have no source for this criterion.
10 Gbps ports
network.10g_servers
We have no source for this criterion.
P2P and file sharing
network.p2p_servers
We have no source for this criterion.
Public server list
network.server_list_public
We have no source for this criterion.
Public status page
network.status_page
We have no source for this criterion.
Known upstream hosting providers
network.hosting_providers
We have no source for this criterion.
Apps and platforms
5/16 sourcedWindows app
apps.windows
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
macOS app
apps.macos
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
Linux app with GUI
apps.linux_gui
We have no source for this criterion.
Linux command line
apps.linux_cli
We have no source for this criterion.
Android app
apps.android
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
iOS app
apps.ios
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
Android TV app
apps.androidtv
We have no source for this criterion.
Apple TV app
apps.appletv
We have no source for this criterion.
Fire TV app
apps.firetv
We have no source for this criterion.
Browser extension
apps.browser_ext
We have no source for this criterion.
Type of browser extension
apps.browser_ext_type
We have no source for this criterion.
Router support
apps.router_support
We have no source for this criterion.
Native build for Apple Silicon
apps.macos_arm_native
We have no source for this criterion.
Command line documented
apps.cli_documented
We have no source for this criterion.
Simultaneous devices
apps.simultaneous_devices
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
Usable without an account
apps.no_account_needed
We have no source for this criterion.
Account, pricing and payment
6/17 sourcedData required at signup
pricing.signup_email_required
- Norton no-logVendor documentretrieved 08/04/2026
Account model
pricing.account_model
- Norton VPN No-Log PolicyVendor documentretrieved 08/04/2026
Cash by mail
pricing.cash_by_mail
We have no source for this criterion.
Monero
pricing.monero
We have no source for this criterion.
Bitcoin
pricing.bitcoin
We have no source for this criterion.
Lightning
pricing.lightning
We have no source for this criterion.
Retail gift cards
pricing.retail_giftcards
We have no source for this criterion.
PayPal
pricing.paypal
We have no source for this criterion.
Credit and debit card
pricing.credit_card
- Norton VPNVendor documentretrieved 08/04/2026
SEPA payment
pricing.sepa
We have no source for this criterion.
Monthly price
pricing.monthly_price
- Norton VPNVendor documentretrieved 08/04/2026
Effective price on the longest term
pricing.effective_price_longest
We have no source for this criterion.
Price change at renewal
pricing.renewal_price_hike
- Norton VPN | Fast and Secure VPN ServiceVendor documentretrieved 08/04/2026
Flat pricing without permanent discounts
pricing.flat_pricing
We have no source for this criterion.
Free tier and its limits
pricing.free_tier
We have no source for this criterion.
Money-back window
pricing.moneyback_days
- Norton VPNVendor documentretrieved 08/04/2026
Cancellation path
pricing.cancellation_ease
We have no source for this criterion.
Usage and performance
1/10 sourcedP2P policy in the terms of service
usage.p2p_policy
We have no source for this criterion.
Streaming unblocking officially advertised
usage.streaming_officially
- Norton VPNVendor documentretrieved 08/04/2026
Netflix regions reported
usage.netflix_regions_reported
We have no source for this criterion.
Other streaming services
usage.other_streaming_services
We have no source for this criterion.
Bandwidth cap
usage.bandwidth_cap
We have no source for this criterion.
Data cap
usage.data_cap
We have no source for this criterion.
Speed measurement references
usage.speed_references
We have no source for this criterion.
Latency and gaming suitability
usage.latency_gaming
We have no source for this criterion.
SMTP and port 25 handling
usage.smtp_policy
We have no source for this criterion.
Official support in restrictive countries
usage.restrictive_countries_support
We have no source for this criterion.
Support and documentation
1/7 sourced24/7 live chat
support.livechat_247
We have no source for this criterion.
Email or ticket support
support.email
- Norton VPNVendor documentretrieved 08/04/2026
Telephone support
support.phone
We have no source for this criterion.
German-language support
support.german_language
We have no source for this criterion.
Documentation assessment
support.docs_quality
We have no source for this criterion.
Self-hosted chat widget
support.selfhosted_chat
We have no source for this criterion.
Self-service account deletion
support.account_deletion_easy
We have no source for this criterion.
Provider website hygiene
1/5 sourcedSSL Labs grade of the website
site.ssl_grade
- SSL Labs grade for us.norton.comMeasurementretrieved 08/04/2026
URL of the warrant canary
site.canary_page
We have no source for this criterion.
Length and readability of the legal documents
site.tos_readability
We have no source for this criterion.
Marketing claims contradicting the provider's own terms
site.claims_vs_reality
We have no source for this criterion.
Something wrong here?
If a value is wrong or outdated, report it with evidence. Every change is reviewed and then appears publicly in the changelog.