PrivateVPN

143 of 158 criteria sourced · 9 % unsourcedProvider websiteView in the matrixJSON export

vpn-matrix.com earns nothing from this entry. The link to the provider website is a source, not a recommendation.

Who owns this

We have no sourced parent company for PrivateVPN. That does not mean there is none.

Audits and incidents

Sourced facts with dates only, no judgements. Ongoing proceedings are marked as such.

Tested in court or by authorities

trust.court_tested

Kein öffentlich dokumentierter Fall, in dem Behörden oder Gerichte Daten von PrivateVPN erlangt hättenconfirmed

Security incidents and data leaks

trust.breach_history

Kein dokumentierter Vorfall. Comparitech fand am 21.04.2025 keine Presseberichte über Sicherheitsvorfälle oder Datenlecks.confirmed

No-logs audit details

trust.nolog_audit_details

Kein veröffentlichter Prüfbericht. Die No-Log-Aussage stützt sich allein auf die eigene Datenschutzrichtlinie und die Marketingseiten.confirmed

Transparency report

trust.transparency_report

noneprovider claim

Warrant canary

trust.warrant_canary

noneprovider claim

Acquisition history / former name

company.acquisition_history

noneprovider claim

Documented misleading advertising claims

company.misleading_claims

none_knownprovider claim

User base migrated to

company.user_base_migrated_to

noneprovider claim

Marketing claims contradicting the provider's own terms

site.claims_vs_reality

Serverzahl in 63 Ländern auf den Marketingseiten gegenüber 43 Ländern in der FAQ; zehn Geräte in den Bedingungen gegenüber sechs auf der Netflix-Seite; sieben Tage Gratistest auf der Downloadseite gegenüber 30 Tagen per Geschenkcode auf der Kill-Switch-Seite; LiveAgent als Chatanbieter in der Datenschutzrichtlinie gegenüber dem tatsächlich eingesetzten Intercom; Bewerbung als Torrent-VPN bei gleichzeitigem Verbot urheberrechtlich geschützter Inhalte in Abschnitt 8 der Bedingungenconfirmed

All criteria

Empty cells mean we lack the source.

Company and ownership

20/21 sourced

Legal company name

company.legal_name

PrivateVPN Global ABconfirmed

Trademark holder, if different

company.brand_owner

PrivateVPN Global ABconfirmed

Year founded

company.founded

2009provider claim

Headquarters (country)

company.hq_country

SEconfirmed

Other relevant jurisdictions

company.jurisdictions

SE (reg. no. 559282-2182)confirmed

Intelligence alliance of the home country

company.eyes_alliance

14 Eyesconfirmed
  • Sweden
    Vendor documentretrieved 08/04/2026

Parent group / holding

company.parent

none — PrivateVPN Global ABprovider claim

Beneficial owners publicly known

company.ubo_public

not knownprovider claim

Ownership structure

company.ownership_type

owners undisclosedprovider claim

Leadership team publicly named

company.team_public

noprovider claim

Verifiable postal address for legal service

company.address_verifiable

yesprovider claim

Sister VPN brands in the group

company.sister_vpn_brands

noneprovider claim

Group owns VPN review and comparison sites

company.owns_review_sites

none documentedprovider claim

Runs an affiliate programme

company.affiliate_program

yesprovider claim

Typical commission rate

company.affiliate_commission

Affiliate program (privatevpn.com/affiliate)provider claim

YouTube and influencer sponsoring

company.influencer_sponsoring

occasionalprovider claim

Documented misleading advertising claims

company.misleading_claims

none_knownprovider claim

Acquisition history / former name

company.acquisition_history

noneprovider claim

Operating status

company.status

activeconfirmed
  • Homepage
    Vendor documentretrieved 08/04/2026

Discontinuation date

company.discontinued_date

We have no source for this criterion.

User base migrated to

company.user_base_migrated_to

noneprovider claim

Logging and data collection

14/16 sourced

Core statement of the logging policy

logging.policy_summary

Does not collect/store activity logs including browsing history, traffic destination, connection timestamps, DNS queries, IP addresses (allocated or connected), data content or bandwidthconfirmed

Activity and traffic logs

logging.activity_logs

noneconfirmed

Connection logs

logging.connection_logs

noneconfirmed

Storage of the real IP address

logging.source_ip_stored

not storedconfirmed

Storage of the assigned VPN IP

logging.assigned_ip_stored

not storedconfirmed

Precision of stored timestamps

logging.timestamps_stored

noneconfirmed

Recording of transferred data volume

logging.bandwidth_logged

not recordedconfirmed

Enforcement of the device limit

logging.concurrent_conn_enforcement

10 simultaneous connectionsprovider claim

Minimum account data required

logging.account_data_minimum

email address and passwordconfirmed

Telemetry in the apps

logging.app_telemetry

noneprovider claim

Trackers and SDKs in the Android app

logging.thirdparty_sdks_android

We have no source for this criterion.

Trackers in the iOS app

logging.thirdparty_sdks_ios

We have no source for this criterion.

Trackers and cookies on the website

logging.website_trackers

Termly als Einwilligungsverwaltung, Google Tag Manager über den eigenen Hostnamen stape.privatesurfforme.net (Container GTM-5N6KHRT), SalesManago-Popups, Trustpilot-Widget, Intercom-Chat sowie beim Kaufabschluss Tags von CJ Affiliate und Post Affiliate Proconfirmed

Data shared with third parties

logging.data_shared_with

PayPal, Stripe, Apple Pay und Bitcoin-Abwicklung für Zahlungen sowie LiveAgent für den Online-Chatprovider claim

Retention periods stated in the policy

logging.retention_period

Minimal; no activity logs storedprovider claim

EU representative named under GDPR

logging.gdpr_representative

yesprovider claim

Evidence, audits and track record

14/17 sourced

Independent no-logs audit

trust.nolog_audit

noconfirmed

No-logs audit details

trust.nolog_audit_details

Kein veröffentlichter Prüfbericht. Die No-Log-Aussage stützt sich allein auf die eigene Datenschutzrichtlinie und die Marketingseiten.confirmed

Audit report published

trust.audit_report_public

not publishedconfirmed

App and client audits

trust.app_audits

We have no source for this criterion.

Infrastructure and server audits

trust.infra_audit

We have no source for this criterion.

Audit frequency

trust.audit_cadence

never auditedconfirmed

Tested in court or by authorities

trust.court_tested

Kein öffentlich dokumentierter Fall, in dem Behörden oder Gerichte Daten von PrivateVPN erlangt hättenconfirmed

Transparency report

trust.transparency_report

noneprovider claim

Warrant canary

trust.warrant_canary

noneprovider claim

Security incidents and data leaks

trust.breach_history

Kein dokumentierter Vorfall. Comparitech fand am 21.04.2025 keine Presseberichte über Sicherheitsvorfälle oder Datenlecks.confirmed

Bug bounty programme

trust.bug_bounty

none published on fetched PrivateVPN pagesprovider claim

Handling of reported vulnerabilities

trust.cve_handling

Not documented on fetched PrivateVPN pagesprovider claim

Open source clients

trust.opensource_clients

noneprovider claim

Open source server side

trust.opensource_server

noprovider claim

Reproducible builds

trust.reproducible_builds

We have no source for this criterion.

Available on F-Droid

trust.fdroid_available

noprovider claim

Listings by independent bodies

trust.independent_recommendations

Comparitech führt PrivateVPN im Test vom 21.04.2025 auf Rang 9 von 62 geprüften VPN-Dienstenconfirmed

Protocols and cryptography

17/17 sourced

WireGuard

crypto.wireguard

yesprovider claim

OpenVPN over UDP

crypto.openvpn_udp

yesprovider claim

OpenVPN over TCP

crypto.openvpn_tcp

yesprovider claim

IKEv2/IPsec

crypto.ikev2

yesprovider claim

Proprietary protocol

crypto.proprietary_protocol

noprovider claim

Legacy protocols still offered

crypto.legacy_protocols

noneprovider claim

Default data cipher

crypto.data_cipher_default

AES-256 with 2048-bit encryption (marketing wording)provider claim

Weakest accepted cipher

crypto.data_cipher_weakest

AES-256 (encryption features page)provider claim

Key exchange and authentication

crypto.handshake

OpenVPN/WireGuard/IKEv2provider claim

Perfect forward secrecy

crypto.pfs

yesprovider claim

Post-quantum key exchange

crypto.post_quantum

not availableprovider claim

Own DNS resolvers

crypto.own_dns

yesprovider claim

DNS leak protection

crypto.dns_leak_protection

yesprovider claim

IPv6 handling

crypto.ipv6_handling

disabledprovider claim

WebRTC protection or guidance

crypto.webrtc_guidance

noprovider claim

Obfuscation methods

crypto.obfuscation

Stealth VPNprovider claim

Usability behind the Great Firewall

crypto.works_in_china

per user reportsprovider claim

Features

20/20 sourced

Kill switch

features.killswitch

system-wideprovider claim

Permanent lockdown

features.killswitch_permanent

yesprovider claim

Split tunneling

features.split_tunneling

yesprovider claim

Multihop

features.multihop

not availableconfirmed

Tor integration (Onion over VPN)

features.tor_integration

noprovider claim

Port forwarding

features.port_forwarding

availableprovider claim

Surcharge for a dedicated IP

features.dedicated_ip

€0.00provider claim

SOCKS5 proxy

features.socks5

noprovider claim

HTTP proxy

features.http_proxy

noprovider claim

Smart DNS

features.smart_dns

noprovider claim

Ad and tracker filtering in DNS

features.adblock_dns

not availableprovider claim

Malware and phishing filter

features.malware_filter

noprovider claim

Custom DNS servers allowed

features.custom_dns_allowed

noprovider claim

Local network access toggle

features.lan_access_toggle

noprovider claim

Auto connect rules

features.autoconnect_rules

noprovider claim

Private device network (mesh)

features.mesh_private_net

noprovider claim

GPS location override (Android)

features.gps_spoofing

noprovider claim

Traffic analysis defence

features.traffic_analysis_defense

Not marketed on fetched PrivateVPN pagesprovider claim

IPv6 inside the tunnel

features.ipv6_tunnel

noprovider claim

Obfuscation without configuration

features.stealth_default

noprovider claim

Servers and network

11/12 sourced

Number of servers

network.server_count

200 Serverprovider claim

Number of countries

network.country_count

63 Laenderprovider claim

Number of cities

network.city_count

83 Staedteprovider claim

Virtual locations

network.virtual_locations

labelledconfirmed

RAM-only servers (diskless)

network.ram_only

noconfirmed

Hardware ownership

network.ownership

mixedconfirmed

Own AS (autonomous system)

network.own_asn

noprovider claim

10 Gbps ports

network.10g_servers

We have no source for this criterion.

P2P and file sharing

network.p2p_servers

entire networkprovider claim

Public server list

network.server_list_public

yesprovider claim

Public status page

network.status_page

noprovider claim

Known upstream hosting providers

network.hosting_providers

Not disclosed on fetched PrivateVPN pagesprovider claim

Apps and platforms

16/16 sourced

Windows app

apps.windows

native appprovider claim

macOS app

apps.macos

native appprovider claim

Linux app with GUI

apps.linux_gui

manual config onlyprovider claim

Linux command line

apps.linux_cli

native appprovider claim

Android app

apps.android

native appprovider claim
  • Android
    Vendor documentretrieved 08/04/2026

iOS app

apps.ios

native appprovider claim

Android TV app

apps.androidtv

not availableprovider claim

Apple TV app

apps.appletv

not availableprovider claim

Fire TV app

apps.firetv

not availableprovider claim

Browser extension

apps.browser_ext

not availableprovider claim

Type of browser extension

apps.browser_ext_type

no extensionprovider claim

Router support

apps.router_support

OpenVPN router manual configprovider claim

Native build for Apple Silicon

apps.macos_arm_native

yesprovider claim

Command line documented

apps.cli_documented

noprovider claim

Simultaneous devices

apps.simultaneous_devices

10provider claim

Usable without an account

apps.no_account_needed

noprovider claim

Account, pricing and payment

12/17 sourced

Data required at signup

pricing.signup_email_required

any email addressconfirmed

Account model

pricing.account_model

email as loginconfirmed

Cash by mail

pricing.cash_by_mail

We have no source for this criterion.

Monero

pricing.monero

We have no source for this criterion.

Bitcoin

pricing.bitcoin

yesconfirmed

Lightning

pricing.lightning

noprovider claim

Retail gift cards

pricing.retail_giftcards

noprovider claim

PayPal

pricing.paypal

yesconfirmed
  • Paypal
    Vendor documentretrieved 08/04/2026

Credit and debit card

pricing.credit_card

yesconfirmed

SEPA payment

pricing.sepa

We have no source for this criterion.

Monthly price

pricing.monthly_price

€9.90provider claim

Effective price on the longest term

pricing.effective_price_longest

We have no source for this criterion.

Price change at renewal

pricing.renewal_price_hike

We have no source for this criterion.

Flat pricing without permanent discounts

pricing.flat_pricing

noprovider claim

Free tier and its limits

pricing.free_tier

noneprovider claim

Money-back window

pricing.moneyback_days

30 Tageprovider claim

Cancellation path

pricing.cancellation_ease

cancel in accountprovider claim

Usage and performance

9/10 sourced

P2P policy in the terms of service

usage.p2p_policy

entire networkprovider claim

Streaming unblocking officially advertised

usage.streaming_officially

yesprovider claim

Netflix regions reported

usage.netflix_regions_reported

USA, Grossbritannien, Kanada, Australien, Japan, Hongkong, Schweden, Spanien, Südkorea und Philippinenconfirmed

Other streaming services

usage.other_streaming_services

Im Test erreichbar: Disney+, Hulu, Amazon Prime Video, BBC iPlayer, ARD Mediathek, France.tv und GloboPlay. Nicht erreichbar waren 10 Play und 7Plus in Australien.confirmed

Bandwidth cap

usage.bandwidth_cap

no limitprovider claim

Data cap

usage.data_cap

noneprovider claim

Speed measurement references

usage.speed_references

Comparitech mass am 21.04.2025 von einem Windows-Rechner in Manchester aus bei 240 Mbit/s Grundgeschwindigkeit im Mittel 41,88 Mbit/s nach New York, 101,4 Mbit/s nach London und 58,69 Mbit/s nach Hongkong, im globalen Mittel 67,32 Mbit/s; über den manuell eingerichteten WireGuard-Client 156,60 Mbit/sconfirmed

Latency and gaming suitability

usage.latency_gaming

We have no source for this criterion.

SMTP and port 25 handling

usage.smtp_policy

Not documented on fetched PrivateVPN pagesprovider claim

Official support in restrictive countries

usage.restrictive_countries_support

Der Anbieter räumt Einschränkungen in Ländern wie China ein und bietet dort keinen zugesicherten Betrieb; als Werkzeug nennt er StealthVPNprovider claim

Support and documentation

5/7 sourced

24/7 live chat

support.livechat_247

yesprovider claim

Email or ticket support

support.email

yesconfirmed

Telephone support

support.phone

We have no source for this criterion.

German-language support

support.german_language

We have no source for this criterion.

Documentation assessment

support.docs_quality

workableprovider claim

Self-hosted chat widget

support.selfhosted_chat

noprovider claim

Self-service account deletion

support.account_deletion_easy

yesprovider claim

Provider website hygiene

5/5 sourced

SSL Labs grade of the website

site.ssl_grade

A+confirmed

Tracker load of the website

site.cookie_privacy_impact

Einwilligungsbanner von Termly mit automatischer Blockade; darüber hinaus lädt die Seite Google Tag Manager über die eigene Subdomain stape.privatesurfforme.net, SalesManago-Popups, ein Trustpilot-Widget und den Intercom-Chat. Beim Kaufabschluss kommen Tags von CJ Affiliate (mczbf.com) und Post Affiliate Pro hinzu.confirmed

URL of the warrant canary

site.canary_page

none foundprovider claim

Length and readability of the legal documents

site.tos_readability

moderateprovider claim

Marketing claims contradicting the provider's own terms

site.claims_vs_reality

Serverzahl in 63 Ländern auf den Marketingseiten gegenüber 43 Ländern in der FAQ; zehn Geräte in den Bedingungen gegenüber sechs auf der Netflix-Seite; sieben Tage Gratistest auf der Downloadseite gegenüber 30 Tagen per Geschenkcode auf der Kill-Switch-Seite; LiveAgent als Chatanbieter in der Datenschutzrichtlinie gegenüber dem tatsächlich eingesetzten Intercom; Bewerbung als Torrent-VPN bei gleichzeitigem Verbot urheberrechtlich geschützter Inhalte in Abschnitt 8 der Bedingungenconfirmed

Something wrong here?

If a value is wrong or outdated, report it with evidence. Every change is reviewed and then appears publicly in the changelog.