PureVPN

145 of 158 criteria sourced · 8 % unsourcedProvider websiteView in the matrixJSON export

vpn-matrix.com earns nothing from this entry. The link to the provider website is a source, not a recommendation.

Who owns this

Parent company

Disrupt

Brands in the same group

Further brands according to the source: PureDome (Unternehmens-VPN) und PureWL (White-Label-VPN), beide auf der Website der Muttergesellschaft PureSquare gelistet

This group also owns review and comparison sites

none disclosed on fetched about/home pages

If the same group tests its own service, that review is not independent. That is noted here as ownership only.

Audits and incidents

Sourced facts with dates only, no judgements. Ongoing proceedings are marked as such.

Tested in court or by authorities

trust.court_tested

In der Strafanzeige des FBI gegen Ryan S. Lin von Oktober 2017 heißt es, Aufzeichnungen von PureVPN zeigten, dass derselbe Kunde den Dienst von zwei Ursprungs-IP-Adressen aus genutzt habe, der Wohnung und dem Arbeitsplatz des Beschuldigten. Der Anbieter warb zu diesem Zeitpunkt damit, keine Logs zu führen.confirmed

Security incidents and data leaks

trust.breach_history

not disclosed on fetched feature/home pagesprovider claim

No-logs audit details

trust.nolog_audit_details

Technical Privacy Assessment Letter von KPMG LLP (Montréal, Kanada) vom 17.04.2023. Geprüft wurden sieben VPN-Server und die zugehörige Infrastruktur in sechs Ländern zwischen dem 16. und 22.02.2023, die Nachvalidierung erfolgte im März und April 2023.confirmed

Infrastructure and server audits

trust.infra_audit

KPMG LLP prüfte im Februar 2023 sieben VPN-Server und die zugehörige unterstützende Infrastruktur in sechs Ländern, ausgewählt nach unterschiedlichen VPN-Protokollen und Standorten.confirmed

Transparency report

trust.transparency_report

regularprovider claim

Warrant canary

trust.warrant_canary

noneprovider claim

Acquisition history / former name

company.acquisition_history

2023 stellte der Anbieter PureSquare als Muttergesellschaft von PureVPN vor. Zuvor verlegte er nach eigener Zeitleiste den Hauptsitz auf die Britischen Jungferninseln.provider claim

Marketing claims contradicting the provider's own terms

site.claims_vs_reality

Home claims 6000+ servers; pricing shows steep discounts (e.g. Max $19.95 → $3.55/mo on multi-year)provider claim

All criteria

Empty cells mean we lack the source.

Company and ownership

18/21 sourced

Legal company name

company.legal_name

GZ Systems Limitedprovider claim

Trademark holder, if different

company.brand_owner

GZ Systems Ltd / GZ Systems Limitedconfirmed

Year founded

company.founded

2007provider claim

Headquarters (country)

company.hq_country

VGdisputed

Other relevant jurisdictions

company.jurisdictions

Britische Jungferninseln (GZ Systems Limited, Registernummer 2039934, geltendes Recht laut Nutzungsbedingungen), Zypern (verbundene Gesellschaft GZT Associates Limited, Peiraios 34A, Strovolos, Nikosia)provider claim

Intelligence alliance of the home country

company.eyes_alliance

noneconfirmed

Parent group / holding

company.parent

PureSquare (Pure²)provider claim

Beneficial owners publicly known

company.ubo_public

partly knownprovider claim

Ownership structure

company.ownership_type

founder ownedprovider claim

Leadership team publicly named

company.team_public

yesprovider claim

Verifiable postal address for legal service

company.address_verifiable

yesprovider claim

Sister VPN brands in the group

company.sister_vpn_brands

PureDome (Unternehmens-VPN) und PureWL (White-Label-VPN), beide auf der Website der Muttergesellschaft PureSquare gelistetprovider claim

Group owns VPN review and comparison sites

company.owns_review_sites

none disclosed on fetched about/home pagesprovider claim

Runs an affiliate programme

company.affiliate_program

yesprovider claim

Typical commission rate

company.affiliate_commission

Laut Partnerprogramm-Seite 100 Prozent der Ersteinnahme beim Monatstarif und 40 Prozent beim Jahres- und Zweijahrestarif, dazu 35 Prozent wiederkehrende Provision auf alle Tarifeprovider claim

YouTube and influencer sponsoring

company.influencer_sponsoring

unknownprovider claim

Documented misleading advertising claims

company.misleading_claims

We have no source for this criterion.

Acquisition history / former name

company.acquisition_history

2023 stellte der Anbieter PureSquare als Muttergesellschaft von PureVPN vor. Zuvor verlegte er nach eigener Zeitleiste den Hauptsitz auf die Britischen Jungferninseln.provider claim

Operating status

company.status

activeconfirmed

Discontinuation date

company.discontinued_date

We have no source for this criterion.

User base migrated to

company.user_base_migrated_to

We have no source for this criterion.

Logging and data collection

15/16 sourced

Core statement of the logging policy

logging.policy_summary

Die Datenschutzerklärung führt unter 'Information We Do NOT Collect' auf: Browsing-Aktivität, identifizierbare Verbindungslogs, Aufzeichnungen zugewiesener IP-Adressen, die Original-IP des Kunden, Verbindungszeitstempel, Browserverlauf, besuchte Seiten, ausgehenden Verkehr, abgerufene Inhalte und DNS-Anfragen.provider claim

Activity and traffic logs

logging.activity_logs

noneconfirmed

Connection logs

logging.connection_logs

noneconfirmed

Storage of the real IP address

logging.source_ip_stored

not storedconfirmed

Storage of the assigned VPN IP

logging.assigned_ip_stored

not storedconfirmed

Precision of stored timestamps

logging.timestamps_stored

noneconfirmed

Recording of transferred data volume

logging.bandwidth_logged

per accountprovider claim

Enforcement of the device limit

logging.concurrent_conn_enforcement

Up to 50+ simultaneous devicesprovider claim

Minimum account data required

logging.account_data_minimum

Name, E-Mail-Adresse, Passwort und Zahlungsmethodeprovider claim

Telemetry in the apps

logging.app_telemetry

We have no source for this criterion.

Trackers and SDKs in the Android app

logging.thirdparty_sdks_android

Not named individually in fetched privacy policy sectionsprovider claim

Trackers in the iOS app

logging.thirdparty_sdks_ios

Not named individually in fetched privacy policy sectionsprovider claim

Trackers and cookies on the website

logging.website_trackers

Privacy policy governs website/app data collection under GZ Systems Ltd (BVI); specific tracker names not extracted as a public list on fetched pageprovider claim

Data shared with third parties

logging.data_shared_with

Laut Datenschutzerklärung erhalten Zendesk, Intercom, Mailchimp, SendGrid, UseInsider und MixPanel Name und E-Mail-Adresse. Für die Zusatzfunktion Dark Web Monitoring gehen Daten an SpyCloud und Twilio. Als Analyse- und Diagnosewerkzeuge nennt die Richtlinie Google Analytics, Firebase, New Relic, MixPanel, Facebook Pixel, Intercom.io und Sentry.provider claim

Retention periods stated in the policy

logging.retention_period

Kontodaten laut Richtlinie, solange das Abonnement besteht und die App genutzt wird. Die E-Mail-Adresse bleibt zur Vermeidung doppelter Konten gespeichert, bis eine Löschung verlangt wird. Daten zur Zusatzoption Dedicated IP werden 25 Tage nach Ende des Abonnements aufbewahrt, IP-Angaben aus manuellen WireGuard-Konfigurationen 24 Stunden.provider claim

EU representative named under GDPR

logging.gdpr_representative

noprovider claim

Evidence, audits and track record

14/17 sourced

Independent no-logs audit

trust.nolog_audit

yesconfirmed

No-logs audit details

trust.nolog_audit_details

Technical Privacy Assessment Letter von KPMG LLP (Montréal, Kanada) vom 17.04.2023. Geprüft wurden sieben VPN-Server und die zugehörige Infrastruktur in sechs Ländern zwischen dem 16. und 22.02.2023, die Nachvalidierung erfolgte im März und April 2023.confirmed

Audit report published

trust.audit_report_public

summary onlyconfirmed

App and client audits

trust.app_audits

We have no source for this criterion.

Infrastructure and server audits

trust.infra_audit

KPMG LLP prüfte im Februar 2023 sieben VPN-Server und die zugehörige unterstützende Infrastruktur in sechs Ländern, ausgewählt nach unterschiedlichen VPN-Protokollen und Standorten.confirmed

Audit frequency

trust.audit_cadence

irregularprovider claim

Tested in court or by authorities

trust.court_tested

In der Strafanzeige des FBI gegen Ryan S. Lin von Oktober 2017 heißt es, Aufzeichnungen von PureVPN zeigten, dass derselbe Kunde den Dienst von zwei Ursprungs-IP-Adressen aus genutzt habe, der Wohnung und dem Arbeitsplatz des Beschuldigten. Der Anbieter warb zu diesem Zeitpunkt damit, keine Logs zu führen.confirmed

Transparency report

trust.transparency_report

regularprovider claim

Warrant canary

trust.warrant_canary

noneprovider claim

Security incidents and data leaks

trust.breach_history

not disclosed on fetched feature/home pagesprovider claim

Bug bounty programme

trust.bug_bounty

We have no source for this criterion.

Handling of reported vulnerabilities

trust.cve_handling

We have no source for this criterion.

Open source clients

trust.opensource_clients

noneprovider claim

Open source server side

trust.opensource_server

noprovider claim

Reproducible builds

trust.reproducible_builds

noprovider claim

Available on F-Droid

trust.fdroid_available

noprovider claim

Listings by independent bodies

trust.independent_recommendations

Wikipedia documents PureVPN (GZ Systems) history and public coverageprovider claim

Protocols and cryptography

17/17 sourced

WireGuard

crypto.wireguard

yesprovider claim

OpenVPN over UDP

crypto.openvpn_udp

yesprovider claim

OpenVPN over TCP

crypto.openvpn_tcp

yesprovider claim

IKEv2/IPsec

crypto.ikev2

yesprovider claim

Proprietary protocol

crypto.proprietary_protocol

none primary; standard protocols + obfuscationprovider claim

Legacy protocols still offered

crypto.legacy_protocols

Laut Protokollübersicht sind L2TP/IPsec, SSTP und PPTP in der PureVPN-App nicht verfügbar.provider claim

Default data cipher

crypto.data_cipher_default

OpenVPN mit AES-256, WireGuard mit ChaCha20 laut Protokollübersicht des Anbietersprovider claim

Weakest accepted cipher

crypto.data_cipher_weakest

AES-256provider claim

Key exchange and authentication

crypto.handshake

AES-256 data encryption; protocol handshake depends on selected VPN protocolprovider claim

Perfect forward secrecy

crypto.pfs

yesprovider claim

Post-quantum key exchange

crypto.post_quantum

announced onlyprovider claim

Own DNS resolvers

crypto.own_dns

yesprovider claim

DNS leak protection

crypto.dns_leak_protection

yesprovider claim

IPv6 handling

crypto.ipv6_handling

disabledprovider claim

WebRTC protection or guidance

crypto.webrtc_guidance

yesprovider claim

Obfuscation methods

crypto.obfuscation

Der Anbieter bietet verschleierte Server, die nach eigener Beschreibung die VPN-Merkmale aus den Datenpaketen entfernen. Ein konkretes Verfahren wird nicht genannt.provider claim

Usability behind the Great Firewall

crypto.works_in_china

unclearprovider claim

Features

19/20 sourced

Kill switch

features.killswitch

system-wideprovider claim

Permanent lockdown

features.killswitch_permanent

yesprovider claim

Split tunneling

features.split_tunneling

App-basiertes und inverses Split Tunneling, laut Anbieter verfügbar für Windows, Android, Fire TV Stick und Android TVprovider claim

Multihop

features.multihop

not availableprovider claim

Tor integration (Onion over VPN)

features.tor_integration

noprovider claim

Port forwarding

features.port_forwarding

limitedprovider claim

Surcharge for a dedicated IP

features.dedicated_ip

€2.66provider claim

SOCKS5 proxy

features.socks5

noprovider claim

HTTP proxy

features.http_proxy

noprovider claim

Smart DNS

features.smart_dns

noprovider claim

Ad and tracker filtering in DNS

features.adblock_dns

fixed listprovider claim

Malware and phishing filter

features.malware_filter

yesprovider claim

Custom DNS servers allowed

features.custom_dns_allowed

noprovider claim

Local network access toggle

features.lan_access_toggle

noprovider claim

Auto connect rules

features.autoconnect_rules

We have no source for this criterion.

Private device network (mesh)

features.mesh_private_net

noprovider claim

GPS location override (Android)

features.gps_spoofing

noprovider claim

Traffic analysis defence

features.traffic_analysis_defense

Obfuscated servers that disguise VPN traffic as HTTPSprovider claim

IPv6 inside the tunnel

features.ipv6_tunnel

noprovider claim

Obfuscation without configuration

features.stealth_default

noprovider claim

Servers and network

10/12 sourced

Number of servers

network.server_count

6,000 Serverprovider claim

Number of countries

network.country_count

65 Laenderprovider claim

Number of cities

network.city_count

We have no source for this criterion.

Virtual locations

network.virtual_locations

labelledprovider claim

RAM-only servers (diskless)

network.ram_only

noprovider claim

Hardware ownership

network.ownership

mixedprovider claim

Own AS (autonomous system)

network.own_asn

noprovider claim
  • PureVPN
    Vendor documentretrieved 08/04/2026

10 Gbps ports

network.10g_servers

some serversprovider claim

P2P and file sharing

network.p2p_servers

dedicated locationsprovider claim

Public server list

network.server_list_public

yesprovider claim

Public status page

network.status_page

noprovider claim
  • PureVPN
    Vendor documentretrieved 08/04/2026

Known upstream hosting providers

network.hosting_providers

We have no source for this criterion.

Apps and platforms

16/16 sourced

Windows app

apps.windows

native appprovider claim

macOS app

apps.macos

native appprovider claim

Linux app with GUI

apps.linux_gui

native appprovider claim

Linux command line

apps.linux_cli

native appprovider claim

Android app

apps.android

native appprovider claim

iOS app

apps.ios

native appprovider claim

Android TV app

apps.androidtv

native appprovider claim

Apple TV app

apps.appletv

native appprovider claim

Fire TV app

apps.firetv

native appprovider claim

Browser extension

apps.browser_ext

own extensionprovider claim

Type of browser extension

apps.browser_ext_type

no extensionprovider claim

Router support

apps.router_support

Supported (multi-device including router setups marketed via dedicated IP/port forwarding use cases)provider claim

Native build for Apple Silicon

apps.macos_arm_native

yesprovider claim

Command line documented

apps.cli_documented

noprovider claim

Simultaneous devices

apps.simultaneous_devices

10provider claim

Usable without an account

apps.no_account_needed

noprovider claim

Account, pricing and payment

17/17 sourced

Data required at signup

pricing.signup_email_required

any email addressprovider claim

Account model

pricing.account_model

full customer profileprovider claim

Cash by mail

pricing.cash_by_mail

noprovider claim

Monero

pricing.monero

noprovider claim

Bitcoin

pricing.bitcoin

yesprovider claim

Lightning

pricing.lightning

noprovider claim

Retail gift cards

pricing.retail_giftcards

yesprovider claim

PayPal

pricing.paypal

yesprovider claim

Credit and debit card

pricing.credit_card

yesprovider claim

SEPA payment

pricing.sepa

yesprovider claim

Monthly price

pricing.monthly_price

€12.95provider claim

Effective price on the longest term

pricing.effective_price_longest

€2.15provider claim

Price change at renewal

pricing.renewal_price_hike

very large increaseprovider claim

Flat pricing without permanent discounts

pricing.flat_pricing

noprovider claim

Free tier and its limits

pricing.free_tier

none (paid plans only on order page)provider claim

Money-back window

pricing.moneyback_days

31 Tageprovider claim

Cancellation path

pricing.cancellation_ease

cancel in accountprovider claim

Usage and performance

7/10 sourced

P2P policy in the terms of service

usage.p2p_policy

dedicated locationsprovider claim

Streaming unblocking officially advertised

usage.streaming_officially

yesprovider claim

Netflix regions reported

usage.netflix_regions_reported

Der Anbieter bewirbt Zugriff auf die Netflix-Kataloge der USA, Australiens, des Vereinigten Königreichs, Deutschlands, Kanadas, Frankreichs, Japans, Italiens und Indiens.provider claim

Other streaming services

usage.other_streaming_services

Streaming/gaming marketed; specific Netflix region audit not on fetched pagesprovider claim

Bandwidth cap

usage.bandwidth_cap

no limitprovider claim
  • PureVPN
    Vendor documentretrieved 08/04/2026

Data cap

usage.data_cap

unlimited on paid plans (no data cap marketed)provider claim

Speed measurement references

usage.speed_references

We have no source for this criterion.

Latency and gaming suitability

usage.latency_gaming

We have no source for this criterion.

SMTP and port 25 handling

usage.smtp_policy

We have no source for this criterion.

Official support in restrictive countries

usage.restrictive_countries_support

Zu China nennt der Anbieter verschleierte Server, den Wechsel des Serverstandorts und die manuelle Einrichtung der Verbindung als Mittel, sagt aber keinen ununterbrochenen Zugang zu.provider claim

Support and documentation

7/7 sourced

24/7 live chat

support.livechat_247

yesprovider claim

Email or ticket support

support.email

yesprovider claim

Telephone support

support.phone

noprovider claim
  • PureVPN
    Vendor documentretrieved 08/04/2026

German-language support

support.german_language

yesprovider claim

Documentation assessment

support.docs_quality

workableprovider claim

Self-hosted chat widget

support.selfhosted_chat

noprovider claim

Self-service account deletion

support.account_deletion_easy

yesprovider claim

Provider website hygiene

5/5 sourced

SSL Labs grade of the website

site.ssl_grade

A-confirmed

Tracker load of the website

site.cookie_privacy_impact

Privacy policy covers cookies/trackersprovider claim

URL of the warrant canary

site.canary_page

https://www.purevpn.com/trust-centerprovider claim

Length and readability of the legal documents

site.tos_readability

Standard commercial legal pagesprovider claim

Marketing claims contradicting the provider's own terms

site.claims_vs_reality

Home claims 6000+ servers; pricing shows steep discounts (e.g. Max $19.95 → $3.55/mo on multi-year)provider claim

Something wrong here?

If a value is wrong or outdated, report it with evidence. Every change is reviewed and then appears publicly in the changelog.