Trust.Zone

133 of 158 criteria sourced · 16 % unsourcedProvider websiteView in the matrixJSON export

vpn-matrix.com earns nothing from this entry. The link to the provider website is a source, not a recommendation.

Who owns this

We have no sourced parent company for Trust.Zone. That does not mean there is none.

Audits and incidents

Sourced facts with dates only, no judgements. Ongoing proceedings are marked as such.

Transparency report

trust.transparency_report

noneprovider claim

Warrant canary

trust.warrant_canary

present and currentprovider claim

Acquisition history / former name

company.acquisition_history

noneprovider claim

Documented misleading advertising claims

company.misleading_claims

none_knownprovider claim

User base migrated to

company.user_base_migrated_to

noneprovider claim

Marketing claims contradicting the provider's own terms

site.claims_vs_reality

Die Nutzungsbedingungen behaupten, keine Drittanbieter-Analyse-, Werbe- oder Tracking-Skripte auf der Website einzusetzen. Der beim eigenen Abruf der Preisseite ausgelesene Content-Security-Policy-Header erlaubt jedoch ausdrücklich Skript- und Verbindungsziele bei www.google-analytics.com, stats.g.doubleclick.net, connect.facebook.net und platform.twitter.com.confirmed

All criteria

Empty cells mean we lack the source.

Company and ownership

20/21 sourced

Legal company name

company.legal_name

Trust.Zone (operator address in Seychelles)provider claim

Trademark holder, if different

company.brand_owner

Trust.Zoneconfirmed

Year founded

company.founded

2014provider claim

Headquarters (country)

company.hq_country

SCprovider claim

Other relevant jurisdictions

company.jurisdictions

Seychelles law governs Terms of Serviceprovider claim

Intelligence alliance of the home country

company.eyes_alliance

noneconfirmed

Parent group / holding

company.parent

none — Extra Solutions Ltdprovider claim

Beneficial owners publicly known

company.ubo_public

not knownprovider claim

Ownership structure

company.ownership_type

owners undisclosedprovider claim

Leadership team publicly named

company.team_public

noprovider claim

Verifiable postal address for legal service

company.address_verifiable

yesprovider claim

Sister VPN brands in the group

company.sister_vpn_brands

noneprovider claim

Group owns VPN review and comparison sites

company.owns_review_sites

none documentedprovider claim

Runs an affiliate programme

company.affiliate_program

yesprovider claim

Typical commission rate

company.affiliate_commission

Affiliate program (trust.zone/affiliate)provider claim

YouTube and influencer sponsoring

company.influencer_sponsoring

occasionalprovider claim

Documented misleading advertising claims

company.misleading_claims

none_knownprovider claim

Acquisition history / former name

company.acquisition_history

noneprovider claim

Operating status

company.status

activeconfirmed

Discontinuation date

company.discontinued_date

We have no source for this criterion.

User base migrated to

company.user_base_migrated_to

noneprovider claim

Logging and data collection

16/16 sourced

Core statement of the logging policy

logging.policy_summary

No logging; VPN servers do not store connection logs; email used as account identifier.provider claim

Activity and traffic logs

logging.activity_logs

noneprovider claim

Connection logs

logging.connection_logs

noneprovider claim

Storage of the real IP address

logging.source_ip_stored

not storedprovider claim

Storage of the assigned VPN IP

logging.assigned_ip_stored

not storedprovider claim

Precision of stored timestamps

logging.timestamps_stored

noneprovider claim

Recording of transferred data volume

logging.bandwidth_logged

not recordedprovider claim

Enforcement of the device limit

logging.concurrent_conn_enforcement

3 devices on free trial; paid limits per planprovider claim

Minimum account data required

logging.account_data_minimum

Email addressprovider claim

Telemetry in the apps

logging.app_telemetry

noneprovider claim

Trackers and SDKs in the Android app

logging.thirdparty_sdks_android

Minimalprovider claim

Trackers in the iOS app

logging.thirdparty_sdks_ios

Minimalprovider claim

Trackers and cookies on the website

logging.website_trackers

Die Nutzungsbedingungen behaupten den Verzicht auf Drittanbieter-Analyse- und Tracking-Skripte. Der HTTP-Header 'Content-Security-Policy' der Preisseite erlaubt jedoch ausdrücklich Skript- und Verbindungsziele bei www.google-analytics.com, stats.g.doubleclick.net, connect.facebook.net und platform.twitter.com.disputed

Data shared with third parties

logging.data_shared_with

none beyond service operationprovider claim

Retention periods stated in the policy

logging.retention_period

No VPN logs; Seychelles jurisdictionprovider claim

EU representative named under GDPR

logging.gdpr_representative

noprovider claim

Evidence, audits and track record

10/17 sourced

Independent no-logs audit

trust.nolog_audit

No-logs audit details

trust.nolog_audit_details

We have no source for this criterion.

Audit report published

trust.audit_report_public

not publishedprovider claim

App and client audits

trust.app_audits

We have no source for this criterion.

Infrastructure and server audits

trust.infra_audit

We have no source for this criterion.

Audit frequency

trust.audit_cadence

We have no source for this criterion.

Tested in court or by authorities

trust.court_tested

We have no source for this criterion.

Transparency report

trust.transparency_report

noneprovider claim

Warrant canary

trust.warrant_canary

present and currentprovider claim

Security incidents and data leaks

trust.breach_history

We have no source for this criterion.

Bug bounty programme

trust.bug_bounty

none published on fetched Trust.Zone pagesprovider claim

Handling of reported vulnerabilities

trust.cve_handling

Not documented on fetched Trust.Zone pagesprovider claim

Open source clients

trust.opensource_clients

noneprovider claim

Open source server side

trust.opensource_server

noprovider claim

Reproducible builds

trust.reproducible_builds

We have no source for this criterion.

Available on F-Droid

trust.fdroid_available

noprovider claim

Listings by independent bodies

trust.independent_recommendations

AV-Comparatives nahm Trust.Zone VPN 2020 als eines von 35 getesteten Produkten in den VPN Report auf. Den Kill-Switch-Test bestand Trust.Zone, den Leak-Test nur nachdem die DNS-Leak-Protection manuell aktiviert wurde. In der eigenen Symbolbewertung der Performance-Tabelle erhielt Trust.Zone die beste Stufe ('++') sowohl für Download- als auch für Upload-Geschwindigkeit und die zweitbeste Stufe ('+') für Latenz.confirmed

Protocols and cryptography

17/17 sourced

WireGuard

crypto.wireguard

yesprovider claim

OpenVPN over UDP

crypto.openvpn_udp

yesprovider claim

OpenVPN over TCP

crypto.openvpn_tcp

yesprovider claim

IKEv2/IPsec

crypto.ikev2

yesprovider claim

Proprietary protocol

crypto.proprietary_protocol

noprovider claim

Legacy protocols still offered

crypto.legacy_protocols

L2TP, PPTP, SSTPprovider claim

Default data cipher

crypto.data_cipher_default

AES via OpenVPN/WireGuard stacksprovider claim

Weakest accepted cipher

crypto.data_cipher_weakest

PPTP (listed among supported protocols)provider claim

Key exchange and authentication

crypto.handshake

OpenVPN/IKEv2provider claim

Perfect forward secrecy

crypto.pfs

yesprovider claim

Post-quantum key exchange

crypto.post_quantum

not availableprovider claim

Own DNS resolvers

crypto.own_dns

yesprovider claim

DNS leak protection

crypto.dns_leak_protection

yesprovider claim

IPv6 handling

crypto.ipv6_handling

unclearprovider claim

WebRTC protection or guidance

crypto.webrtc_guidance

noprovider claim

Obfuscation methods

crypto.obfuscation

VLESS, ShadowSocks, HTTPS proxy, SOCKS5provider claim

Usability behind the Great Firewall

crypto.works_in_china

does not workprovider claim

Features

19/20 sourced

Kill switch

features.killswitch

per applicationprovider claim

Permanent lockdown

features.killswitch_permanent

noprovider claim

Split tunneling

features.split_tunneling

noprovider claim

Multihop

features.multihop

not availableprovider claim

Tor integration (Onion over VPN)

features.tor_integration

noprovider claim

Port forwarding

features.port_forwarding

not availableprovider claim

Surcharge for a dedicated IP

features.dedicated_ip

€1.99confirmed

SOCKS5 proxy

features.socks5

yesprovider claim

HTTP proxy

features.http_proxy

yesprovider claim

Smart DNS

features.smart_dns

noprovider claim

Ad and tracker filtering in DNS

features.adblock_dns

not availableprovider claim

Malware and phishing filter

features.malware_filter

noprovider claim

Custom DNS servers allowed

features.custom_dns_allowed

yesprovider claim

Local network access toggle

features.lan_access_toggle

noprovider claim

Auto connect rules

features.autoconnect_rules

noprovider claim

Private device network (mesh)

features.mesh_private_net

noprovider claim

GPS location override (Android)

features.gps_spoofing

noprovider claim

Traffic analysis defence

features.traffic_analysis_defense

ShadowSocks / VLESS / obfuscation protocols listedprovider claim

IPv6 inside the tunnel

features.ipv6_tunnel

noprovider claim

Obfuscation without configuration

features.stealth_default

We have no source for this criterion.

Servers and network

8/12 sourced

Number of servers

network.server_count

188 Serverprovider claim

Number of countries

network.country_count

90 Laenderprovider claim

Number of cities

network.city_count

We have no source for this criterion.

Virtual locations

network.virtual_locations

We have no source for this criterion.

RAM-only servers (diskless)

network.ram_only

We have no source for this criterion.

Hardware ownership

network.ownership

Own AS (autonomous system)

network.own_asn

noprovider claim

10 Gbps ports

network.10g_servers

We have no source for this criterion.

P2P and file sharing

network.p2p_servers

entire networkprovider claim

Public server list

network.server_list_public

yesprovider claim

Public status page

network.status_page

noprovider claim

Known upstream hosting providers

network.hosting_providers

Not disclosed on fetched Trust.Zone pagesprovider claim

Apps and platforms

16/16 sourced

Windows app

apps.windows

native appprovider claim

macOS app

apps.macos

native appprovider claim

Linux app with GUI

apps.linux_gui

native appprovider claim

Linux command line

apps.linux_cli

manual config onlyprovider claim

Android app

apps.android

native appprovider claim

iOS app

apps.ios

native appprovider claim

Android TV app

apps.androidtv

not availableprovider claim

Apple TV app

apps.appletv

not availableprovider claim

Fire TV app

apps.firetv

not availableprovider claim

Browser extension

apps.browser_ext

not availableprovider claim

Type of browser extension

apps.browser_ext_type

no extensionprovider claim

Router support

apps.router_support

Routers supportedprovider claim

Native build for Apple Silicon

apps.macos_arm_native

yesprovider claim

Command line documented

apps.cli_documented

yesprovider claim

Simultaneous devices

apps.simultaneous_devices

3provider claim

Usable without an account

apps.no_account_needed

noprovider claim

Account, pricing and payment

13/17 sourced

Data required at signup

pricing.signup_email_required

any email addressprovider claim

Account model

pricing.account_model

email as loginprovider claim

Cash by mail

pricing.cash_by_mail

We have no source for this criterion.

Monero

pricing.monero

We have no source for this criterion.

Bitcoin

pricing.bitcoin

yesprovider claim

Lightning

pricing.lightning

We have no source for this criterion.

Retail gift cards

pricing.retail_giftcards

noprovider claim

PayPal

pricing.paypal

yesprovider claim

Credit and debit card

pricing.credit_card

yesprovider claim

SEPA payment

pricing.sepa

We have no source for this criterion.

Monthly price

pricing.monthly_price

€9.99provider claim

Effective price on the longest term

pricing.effective_price_longest

€1.77provider claim

Price change at renewal

pricing.renewal_price_hike

very large increaseprovider claim

Flat pricing without permanent discounts

pricing.flat_pricing

noprovider claim

Free tier and its limits

pricing.free_tier

3-day free trial offerprovider claim

Money-back window

pricing.moneyback_days

Cancellation path

pricing.cancellation_ease

cancel in accountprovider claim

Usage and performance

7/10 sourced

P2P policy in the terms of service

usage.p2p_policy

entire networkprovider claim

Streaming unblocking officially advertised

usage.streaming_officially

yesprovider claim

Netflix regions reported

usage.netflix_regions_reported

Die eigene Serverliste führt eigens gekennzeichnete Netflix-Zonen, zum Beispiel 'Israel-Netflix' und 'Hong Kong-Netflix'.provider claim

Other streaming services

usage.other_streaming_services

We have no source for this criterion.

Bandwidth cap

usage.bandwidth_cap

no limitprovider claim

Data cap

usage.data_cap

We have no source for this criterion.

Speed measurement references

usage.speed_references

Im unabhängigen AV-Comparatives VPN Report 2020 (Testzeitraum März/April 2020) gehörte Trust.Zone VPN neben SaferVPN und Surfshark zu den drei schnellsten von 35 getesteten Diensten und erreichte 75 bis 80 Prozent der Referenz-Downloadgeschwindigkeit ohne VPN. Auch bei der Upload-Geschwindigkeit zählte Trust.Zone laut Bericht zu den zwölf Diensten mit über 70 Prozent der Referenzgeschwindigkeit; die Einzelbewertung im Produktbericht stuft sowohl Download- als auch Upload-Geschwindigkeit als 'very fast' und die Latenz als 'low' ein.confirmed

Latency and gaming suitability

usage.latency_gaming

We have no source for this criterion.

SMTP and port 25 handling

usage.smtp_policy

Not documented on fetched Trust.Zone pagesprovider claim

Official support in restrictive countries

usage.restrictive_countries_support

Der Blogbeitrag zur Handshake-Fragmentation-Funktion nennt Russland, Iran und China ausdrücklich als Länder mit starker Filterung, in denen die Funktion beim VPN-Verbindungsaufbau helfen soll.provider claim

Support and documentation

3/7 sourced

24/7 live chat

support.livechat_247

noprovider claim

Email or ticket support

support.email

yesprovider claim

Telephone support

support.phone

We have no source for this criterion.

German-language support

support.german_language

yesprovider claim

Documentation assessment

support.docs_quality

We have no source for this criterion.

Self-hosted chat widget

support.selfhosted_chat

We have no source for this criterion.

Self-service account deletion

support.account_deletion_easy

We have no source for this criterion.

Provider website hygiene

4/5 sourced

SSL Labs grade of the website

site.ssl_grade

Bconfirmed

Tracker load of the website

site.cookie_privacy_impact

We have no source for this criterion.

URL of the warrant canary

site.canary_page

https://trust.zone/canaryprovider claim

Length and readability of the legal documents

site.tos_readability

goodprovider claim

Marketing claims contradicting the provider's own terms

site.claims_vs_reality

Die Nutzungsbedingungen behaupten, keine Drittanbieter-Analyse-, Werbe- oder Tracking-Skripte auf der Website einzusetzen. Der beim eigenen Abruf der Preisseite ausgelesene Content-Security-Policy-Header erlaubt jedoch ausdrücklich Skript- und Verbindungsziele bei www.google-analytics.com, stats.g.doubleclick.net, connect.facebook.net und platform.twitter.com.confirmed

Something wrong here?

If a value is wrong or outdated, report it with evidence. Every change is reviewed and then appears publicly in the changelog.