CyberGhost / Perfect Privacy compared
Same criteria, same rules. You see where they diverge.
No winner on this page. vpn-matrix.com assigns no points and makes no recommendations.
Differences (96)
Criteria where the values diverge.
| CyberGhost | Perfect Privacy | |
|---|---|---|
| Legal company name | CyberGhost S.R.L.confirmed | CyberDock IT Solutions GmbHconfirmed |
| Trademark holder, if different | CyberGhost S.A. (marketing brand CyberGhost VPN)provider claim | CyberDock IT Solutions GmbH / Perfect Privacy brandprovider claim |
| Year founded | 2011confirmed | 2008provider claim |
| Headquarters (country) | ROconfirmed | DEconfirmed |
| Other relevant jurisdictions | Rumänien (Betreibergesellschaft CyberGhost S.R.L.), Vereinigtes Königreich (Sitz der Konzernmutter Kape Technologies), Zypern (im rumänischen Register eingetragener Gesellschafter)confirmed | DE (Hamburg HRB 152750)confirmed |
| Intelligence alliance of the home country | noneprovider claim | 14 Eyesconfirmed |
| Parent group / holding | Kape Technologies PLCconfirmed | CyberDock IT Solutions GmbH (Hamburg)provider claim |
| Beneficial owners publicly known | fully knownconfirmed | partly knownprovider claim |
| Ownership structure | private equityprovider claim | owners undisclosedprovider claim |
| Leadership team publicly named | noprovider claim | yesprovider claim |
| Sister VPN brands in the group | ExpressVPN, Private Internet Accessconfirmed | none documentedprovider claim |
| Group owns VPN review and comparison sites | vpnMentor und Wizcase über die im März 2021 übernommene Webseleneseconfirmed | none documentedprovider claim |
| Typical commission rate | Anbieterangabe: bis zu 100 Prozent Provision, Abwicklung über ein HasOffers-Kontoprovider claim | ? |
| YouTube and influencer sponsoring | occasionalprovider claim | unknownprovider claim |
| Acquisition history / former name | März 2017 Übernahme durch Kape Technologies; Mai 2023 Rückzug von Kape von der Londoner AIM nach dem Übernahmeangebot der Unikmind Holdings Limitedconfirmed | Originally Switzerland-based (from 2008); later operated by CyberDock IT Solutions GmbH in Hamburg, Germany; technical entity claimed as Webinvest International SA (Panama)provider claim |
| Operating status | activeconfirmed | discontinuedconfirmed |
| Discontinuation date | ? | 01/30/2026provider claim |
| Core statement of the logging policy | Anbieterangabe: 'we are NOT storing connection logs, meaning that we DON'T have any logs tied to your IP address, connection timestamp or session duration.'provider claim | No user traffic logs; no IP addresses, access times/duration, or per-user bandwidth stored; account holds login, expiry, emailconfirmed |
| Recording of transferred data volume | not recordedprovider claim | aggregate onlyconfirmed |
| Enforcement of the device limit | Multiple devices supported; exact simultaneous cap not on features fetchprovider claim | Unlimited simultaneous connections (vendor claim; mirrored in reviews)provider claim |
| Minimum account data required | Laut Datenschutzerklärung werden bei der Registrierung Name, E-Mail-Adresse und Anschrift erhoben; die Browser-Erweiterungen für Chrome und Firefox lassen sich ohne Konto und ohne E-Mail-Adresse nutzenprovider claim | username/password, account expiry, emailconfirmed |
| Telemetry in the apps | ? | noneprovider claim |
| Trackers and SDKs in the Android app | Not enumerated on fetched product pages (privacy policy URL returned 404 in this session)provider claim | None — vendor claimed in-house development without third parties (Wayback home)provider claim |
| Trackers in the iOS app | Not enumerated on fetched product pages (privacy policy URL returned 404 in this session)provider claim | No iOS app (CyberInsider con); N/A for first-party iOS SDKsprovider claim |
| Trackers and cookies on the website | Die Datenschutzerklärung nennt Google Analytics, Mouseflow, AppsFlyer, VWO und Iterable als eingesetzte Analyse- und Marketingdiensteprovider claim | Google Analytics with anonymizeIp; advertising cookies disclosedprovider claim |
| Data shared with third parties | Laut Datenschutzerklärung: Cleverbridge, Stripe, PayPal, Braintree, Paddle, BitPay und Amazon Pay (Zahlung), Zendesk (Support), Google Analytics, Mouseflow, AppsFlyer, VWO und Iterable (Analyse und Marketing) sowie verbundene Unternehmen der Kape Technologies PLCprovider claim | Payment processors (Paymentwall, PayPal, Stripe, Bitcoin processors); Google Analytics on website with anonymized IPprovider claim |
| Retention periods stated in the policy | Unbestimmt. Die Datenschutzerklärung nennt keine Frist, sondern Aufbewahrung 'as long as needed to provide the Service and to comply with our legal obligations, resolve disputes and enforce our agreements'provider claim | VPN: no connection data retained; account credentials/email/expiry retained for billing/supportprovider claim |
| Independent no-logs audit | yesconfirmed | noprovider claim |
| No-logs audit details | Deloitte Audit S.R.L. (Rumänien), Prüfungen 2022, 2024 und 2025 nach ISAE 3000 (Revised); Prüfumfang laut Anbieter das VPN-Servernetz, Konfigurations- und Change-Management, Incident Response sowie das Token-System für dedizierte IP-Adressenprovider claim | No-logs policy described as involuntarily tested via police server seizures (notably 2016 Golem/heise reporting); vendor claimed regular internal/external audits on Wayback homepageprovider claim |
| Audit report published | full reportconfirmed | not publishedprovider claim |
| App and client audits | ? | Vendor claimed regular internal/external audits on Wayback homepage; no named app-audit firm/report URL foundprovider claim |
| Infrastructure and server audits | ? | No public infra audit report found; involuntary 2016 seizure treated as practical no-logs test in secondary sourcesprovider claim |
| Tested in court or by authorities | ? | 2016 Netherlands server seizure reported; no customer data recovered (vendor/community narrative on archived pages and reviews)provider claim |
| Transparency report | regularprovider claim | noneprovider claim |
| Warrant canary | noneprovider claim | staleprovider claim |
| Security incidents and data leaks | Windows-Client: Rechteausweitung CVE-2023-30237 durch Command Injection im RPC-Dienst, am 03.01.2023 von Pen Test Partners gemeldet und mit Version 8.3.10.10015 am 24.02.2023 behoben. Linux-Client: am 01.12.2022 gemeldete fehlende Zertifikatsprüfung, Command Injection und lokale Rechteausweitung, teilweise behoben mit Version 1.4.0 am 24.12.2022 und vollständig mit 1.4.1 am 22.02.2023confirmed | Police seizures of VPN hardware/servers reported (heise 2010; Golem 2016); operator framed seizures as validating no-logs (no user data found)confirmed |
| Bug bounty programme | Bug-Bounty-Programm über YesWeHack, Prämien bis 1.250 US-Dollar; im Umfang unter anderem unbefugter Zugriff auf VPN-Server, Remote Code Execution und Schwachstellen, die Nutzerdaten offenlegenprovider claim | ? |
| Open source clients | noneprovider claim | someprovider claim |
| Listings by independent bodies | Marketing cites press; Vulnerability Disclosure Program linked in footerprovider claim | Historically recommended in privacy community reviews; CyberInsider and SafetyDetectives reviewed it; recommendations withdrawn after Jan 2026 shutdownprovider claim |
| WireGuard | yesprovider claim | noprovider claim |
| Proprietary protocol | noneprovider claim | Stealth VPN (DPI obfuscation wrapping VPN to look like HTTPS)provider claim |
| Legacy protocols still offered | none advertised; OpenVPN, WireGuard, IKEv2 offeredprovider claim | SSH2 tunnelprovider claim |
| Default data cipher | Anbieterangabe: AES-256 bei OpenVPN und IKEv2, ChaCha20-Poly1305 bei WireGuardprovider claim | AES-256 (OpenVPN)provider claim |
| Key exchange and authentication | OpenVPN / WireGuard / IKEv2 handshakes depending on selected protocolprovider claim | OpenVPN / IPsec industry standards (details not fully specified on feature pages)provider claim |
| IPv6 handling | ? | routed through tunnelprovider claim |
| WebRTC protection or guidance | noprovider claim | yesprovider claim |
| Obfuscation methods | Not clearly documented as a named obfuscation feature on fetched features/home pages (OpenVPN/WireGuard/IKEv2 advertised)provider claim | Stealth VPN (HTTPS-like masking against DPI)provider claim |
| Permanent lockdown | yesprovider claim | noprovider claim |
| Split tunneling | Anbieterangabe: in der Windows-App über die Funktion 'Exceptions' für einzelne Websites, die Übersichtsseite nennt zusätzlich das Ausklammern einzelner Anwendungenprovider claim | yes (app split-tunneling per SafetyDetectives review of the service)provider claim |
| Multihop | not availableprovider claim | freely combinableprovider claim |
| Port forwarding | not availableprovider claim | availableprovider claim |
| SOCKS5 proxy | noprovider claim | yesprovider claim |
| HTTP proxy | noprovider claim | yesprovider claim |
| Smart DNS | yesprovider claim | noprovider claim |
| Ad and tracker filtering in DNS | fixed listprovider claim | configurableprovider claim |
| Custom DNS servers allowed | noprovider claim | yesprovider claim |
| Local network access toggle | noprovider claim | yesprovider claim |
| Traffic analysis defence | Content Blocker (ads/trackers/malware domains); protocols OpenVPN/WireGuard/IKEv2provider claim | Stealth VPN Technology / NeuroRouting historically offeredprovider claim |
| IPv6 inside the tunnel | noprovider claim | yesprovider claim |
| Number of servers | 9,800 Serverprovider claim | 55 Serverprovider claim |
| Number of countries | 100 Laenderprovider claim | 23 Laenderprovider claim |
| Number of cities | 125 Staedteprovider claim | 35 Staedteprovider claim |
| Virtual locations | labelledprovider claim | no virtual locationsprovider claim |
| Hardware ownership | mixedprovider claim | colocationprovider claim |
| P2P and file sharing | dedicated locationsprovider claim | entire networkprovider claim |
| Public status page | noprovider claim | yesprovider claim |
| Known upstream hosting providers | Not individually named on fetched features/home pages; Kape-operated networkprovider claim | 100% dedicated bare-metal / root servers (no cloud VPS); operators not individually named on fetched pagesprovider claim |
| Linux command line | native appprovider claim | manual config onlyprovider claim |
| Android TV app | native appprovider claim | not availableprovider claim |
| Apple TV app | native appprovider claim | not availableprovider claim |
| Fire TV app | native appprovider claim | not availableprovider claim |
| Browser extension | own extensionprovider claim | not availableprovider claim |
| Type of browser extension | standalone browser proxyprovider claim | no extensionprovider claim |
| Router support | OpenVPN-Konfigurationsdateien für DD-WRT, Tomato, OpenWrt sowie AsusWRT und AsusWRT-Merlinprovider claim | VPN Routers documentation linked in footerprovider claim |
| Native build for Apple Silicon | ? | yesprovider claim |
| Command line documented | noprovider claim | yesprovider claim |
| Simultaneous devices | 7provider claim | unlimited / personal multi-device use allowed; no sharing credentialsprovider claim |
| Cash by mail | noprovider claim | yesprovider claim |
| Retail gift cards | noprovider claim | yesprovider claim |
| Monthly price | €11.99provider claim | €12.99provider claim |
| Effective price on the longest term | €2.19provider claim | €8.95provider claim |
| Price change at renewal | moderate increaseprovider claim | same priceprovider claim |
| Free tier and its limits | Kostenlose Browser-Erweiterungen für Chrome und Firefox ohne Konto und ohne E-Mail-Adresse, beschränkt auf Server in den USA, Deutschland, den Niederlanden und Rumänien und nur für den Verkehr des Browsersprovider claim | noneprovider claim |
| Money-back window | 45 Tageprovider claim | 7 Tageprovider claim |
| P2P policy in the terms of service | dedicated locationsprovider claim | entire networkprovider claim |
| Streaming unblocking officially advertised | yesprovider claim | noprovider claim |
| Netflix regions reported | ? | Poor / largely incompatible with Netflix and Disney+ per CyberInsider testing notesprovider claim |
| Other streaming services | Vom Anbieter genannt: Netflix, Amazon Prime Video, Disney+, HBO Max, BBC iPlayer, Sling TV, YouTube TV, Paramount+ und Tubiprovider claim | CyberInsider: does not work well with streaming sites such as Netflix and Disney Plusprovider claim |
| SMTP and port 25 handling | ? | Not documented on fetched Wayback/review pagesprovider claim |
| Official support in restrictive countries | Markets bypassing restrictions / streaming access; no China-specific official claim extracted from fetched pagesprovider claim | ? |
| 24/7 live chat | yesprovider claim | noprovider claim |
| SSL Labs grade of the website | Bconfirmed | ? |
| Tracker load of the website | Marketing site uses cookies; privacy policy covers trackingprovider claim | Privacy policy covered website cookies historicallyprovider claim |
| URL of the warrant canary | none foundprovider claim | Historical warrant canary page (service discontinued)provider claim |
| Length and readability of the legal documents | Standard corporate legal/privacy pagesprovider claim | Technical privacy-focused documentation historicallyprovider claim |
| Marketing claims contradicting the provider's own terms | Aggressive promo pricing ($2.19/mo intro) paired with multi-year billing; Dedicated IP marketed as add-onprovider claim | Discontinued service — historical claims onlyprovider claim |
All sourced criteria (152)
| CyberGhost | Perfect Privacy | |
|---|---|---|
| Legal company name | CyberGhost S.R.L.confirmed | CyberDock IT Solutions GmbHconfirmed |
| Trademark holder, if different | CyberGhost S.A. (marketing brand CyberGhost VPN)provider claim | CyberDock IT Solutions GmbH / Perfect Privacy brandprovider claim |
| Year founded | 2011confirmed | 2008provider claim |
| Headquarters (country) | ROconfirmed | DEconfirmed |
| Other relevant jurisdictions | Rumänien (Betreibergesellschaft CyberGhost S.R.L.), Vereinigtes Königreich (Sitz der Konzernmutter Kape Technologies), Zypern (im rumänischen Register eingetragener Gesellschafter)confirmed | DE (Hamburg HRB 152750)confirmed |
| Intelligence alliance of the home country | noneprovider claim | 14 Eyesconfirmed |
| Parent group / holding | Kape Technologies PLCconfirmed | CyberDock IT Solutions GmbH (Hamburg)provider claim |
| Beneficial owners publicly known | fully knownconfirmed | partly knownprovider claim |
| Ownership structure | private equityprovider claim | owners undisclosedprovider claim |
| Leadership team publicly named | noprovider claim | yesprovider claim |
| Verifiable postal address for legal service | yesconfirmed | yesprovider claim |
| Sister VPN brands in the group | ExpressVPN, Private Internet Accessconfirmed | none documentedprovider claim |
| Group owns VPN review and comparison sites | vpnMentor und Wizcase über die im März 2021 übernommene Webseleneseconfirmed | none documentedprovider claim |
| Runs an affiliate programme | yesprovider claim | yesprovider claim |
| Typical commission rate | Anbieterangabe: bis zu 100 Prozent Provision, Abwicklung über ein HasOffers-Kontoprovider claim | ? |
| YouTube and influencer sponsoring | occasionalprovider claim | unknownprovider claim |
| Acquisition history / former name | März 2017 Übernahme durch Kape Technologies; Mai 2023 Rückzug von Kape von der Londoner AIM nach dem Übernahmeangebot der Unikmind Holdings Limitedconfirmed | Originally Switzerland-based (from 2008); later operated by CyberDock IT Solutions GmbH in Hamburg, Germany; technical entity claimed as Webinvest International SA (Panama)provider claim |
| Operating status | activeconfirmed | discontinuedconfirmed |
| Discontinuation date | ? | 01/30/2026provider claim |
| Core statement of the logging policy | Anbieterangabe: 'we are NOT storing connection logs, meaning that we DON'T have any logs tied to your IP address, connection timestamp or session duration.'provider claim | No user traffic logs; no IP addresses, access times/duration, or per-user bandwidth stored; account holds login, expiry, emailconfirmed |
| Activity and traffic logs | noneprovider claim | noneconfirmed |
| Connection logs | noneprovider claim | noneconfirmed |
| Storage of the real IP address | not storedprovider claim | not storedconfirmed |
| Storage of the assigned VPN IP | not storedprovider claim | not storedprovider claim |
| Precision of stored timestamps | noneprovider claim | noneconfirmed |
| Recording of transferred data volume | not recordedprovider claim | aggregate onlyconfirmed |
| Enforcement of the device limit | Multiple devices supported; exact simultaneous cap not on features fetchprovider claim | Unlimited simultaneous connections (vendor claim; mirrored in reviews)provider claim |
| Minimum account data required | Laut Datenschutzerklärung werden bei der Registrierung Name, E-Mail-Adresse und Anschrift erhoben; die Browser-Erweiterungen für Chrome und Firefox lassen sich ohne Konto und ohne E-Mail-Adresse nutzenprovider claim | username/password, account expiry, emailconfirmed |
| Telemetry in the apps | ? | noneprovider claim |
| Trackers and SDKs in the Android app | Not enumerated on fetched product pages (privacy policy URL returned 404 in this session)provider claim | None — vendor claimed in-house development without third parties (Wayback home)provider claim |
| Trackers in the iOS app | Not enumerated on fetched product pages (privacy policy URL returned 404 in this session)provider claim | No iOS app (CyberInsider con); N/A for first-party iOS SDKsprovider claim |
| Trackers and cookies on the website | Die Datenschutzerklärung nennt Google Analytics, Mouseflow, AppsFlyer, VWO und Iterable als eingesetzte Analyse- und Marketingdiensteprovider claim | Google Analytics with anonymizeIp; advertising cookies disclosedprovider claim |
| Data shared with third parties | Laut Datenschutzerklärung: Cleverbridge, Stripe, PayPal, Braintree, Paddle, BitPay und Amazon Pay (Zahlung), Zendesk (Support), Google Analytics, Mouseflow, AppsFlyer, VWO und Iterable (Analyse und Marketing) sowie verbundene Unternehmen der Kape Technologies PLCprovider claim | Payment processors (Paymentwall, PayPal, Stripe, Bitcoin processors); Google Analytics on website with anonymized IPprovider claim |
| Retention periods stated in the policy | Unbestimmt. Die Datenschutzerklärung nennt keine Frist, sondern Aufbewahrung 'as long as needed to provide the Service and to comply with our legal obligations, resolve disputes and enforce our agreements'provider claim | VPN: no connection data retained; account credentials/email/expiry retained for billing/supportprovider claim |
| EU representative named under GDPR | yesprovider claim | yesprovider claim |
| Independent no-logs audit | yesconfirmed | noprovider claim |
| No-logs audit details | Deloitte Audit S.R.L. (Rumänien), Prüfungen 2022, 2024 und 2025 nach ISAE 3000 (Revised); Prüfumfang laut Anbieter das VPN-Servernetz, Konfigurations- und Change-Management, Incident Response sowie das Token-System für dedizierte IP-Adressenprovider claim | No-logs policy described as involuntarily tested via police server seizures (notably 2016 Golem/heise reporting); vendor claimed regular internal/external audits on Wayback homepageprovider claim |
| Audit report published | full reportconfirmed | not publishedprovider claim |
| App and client audits | ? | Vendor claimed regular internal/external audits on Wayback homepage; no named app-audit firm/report URL foundprovider claim |
| Infrastructure and server audits | ? | No public infra audit report found; involuntary 2016 seizure treated as practical no-logs test in secondary sourcesprovider claim |
| Audit frequency | irregularprovider claim | irregularprovider claim |
| Tested in court or by authorities | ? | 2016 Netherlands server seizure reported; no customer data recovered (vendor/community narrative on archived pages and reviews)provider claim |
| Transparency report | regularprovider claim | noneprovider claim |
| Warrant canary | noneprovider claim | staleprovider claim |
| Security incidents and data leaks | Windows-Client: Rechteausweitung CVE-2023-30237 durch Command Injection im RPC-Dienst, am 03.01.2023 von Pen Test Partners gemeldet und mit Version 8.3.10.10015 am 24.02.2023 behoben. Linux-Client: am 01.12.2022 gemeldete fehlende Zertifikatsprüfung, Command Injection und lokale Rechteausweitung, teilweise behoben mit Version 1.4.0 am 24.12.2022 und vollständig mit 1.4.1 am 22.02.2023confirmed | Police seizures of VPN hardware/servers reported (heise 2010; Golem 2016); operator framed seizures as validating no-logs (no user data found)confirmed |
| Bug bounty programme | Bug-Bounty-Programm über YesWeHack, Prämien bis 1.250 US-Dollar; im Umfang unter anderem unbefugter Zugriff auf VPN-Server, Remote Code Execution und Schwachstellen, die Nutzerdaten offenlegenprovider claim | ? |
| Open source clients | noneprovider claim | someprovider claim |
| Open source server side | noprovider claim | noprovider claim |
| Reproducible builds | noprovider claim | noprovider claim |
| Available on F-Droid | noprovider claim | noprovider claim |
| Listings by independent bodies | Marketing cites press; Vulnerability Disclosure Program linked in footerprovider claim | Historically recommended in privacy community reviews; CyberInsider and SafetyDetectives reviewed it; recommendations withdrawn after Jan 2026 shutdownprovider claim |
| WireGuard | yesprovider claim | noprovider claim |
| OpenVPN over UDP | yesprovider claim | yesprovider claim |
| OpenVPN over TCP | yesprovider claim | yesprovider claim |
| IKEv2/IPsec | yesprovider claim | yesprovider claim |
| Proprietary protocol | noneprovider claim | Stealth VPN (DPI obfuscation wrapping VPN to look like HTTPS)provider claim |
| Legacy protocols still offered | none advertised; OpenVPN, WireGuard, IKEv2 offeredprovider claim | SSH2 tunnelprovider claim |
| Default data cipher | Anbieterangabe: AES-256 bei OpenVPN und IKEv2, ChaCha20-Poly1305 bei WireGuardprovider claim | AES-256 (OpenVPN)provider claim |
| Weakest accepted cipher | AES-256provider claim | AES-256provider claim |
| Key exchange and authentication | OpenVPN / WireGuard / IKEv2 handshakes depending on selected protocolprovider claim | OpenVPN / IPsec industry standards (details not fully specified on feature pages)provider claim |
| Perfect forward secrecy | yesprovider claim | yesprovider claim |
| Post-quantum key exchange | not availableprovider claim | not availableprovider claim |
| Own DNS resolvers | yesprovider claim | yesprovider claim |
| DNS leak protection | yesprovider claim | yesprovider claim |
| IPv6 handling | ? | routed through tunnelprovider claim |
| WebRTC protection or guidance | noprovider claim | yesprovider claim |
| Obfuscation methods | Not clearly documented as a named obfuscation feature on fetched features/home pages (OpenVPN/WireGuard/IKEv2 advertised)provider claim | Stealth VPN (HTTPS-like masking against DPI)provider claim |
| Usability behind the Great Firewall | unclearprovider claim | unclearprovider claim |
| Kill switch | system-wideprovider claim | system-wideprovider claim |
| Permanent lockdown | yesprovider claim | noprovider claim |
| Split tunneling | Anbieterangabe: in der Windows-App über die Funktion 'Exceptions' für einzelne Websites, die Übersichtsseite nennt zusätzlich das Ausklammern einzelner Anwendungenprovider claim | yes (app split-tunneling per SafetyDetectives review of the service)provider claim |
| Multihop | not availableprovider claim | freely combinableprovider claim |
| Tor integration (Onion over VPN) | noprovider claim | noprovider claim |
| Port forwarding | not availableprovider claim | availableprovider claim |
| SOCKS5 proxy | noprovider claim | yesprovider claim |
| HTTP proxy | noprovider claim | yesprovider claim |
| Smart DNS | yesprovider claim | noprovider claim |
| Ad and tracker filtering in DNS | fixed listprovider claim | configurableprovider claim |
| Malware and phishing filter | yesprovider claim | yesprovider claim |
| Custom DNS servers allowed | noprovider claim | yesprovider claim |
| Local network access toggle | noprovider claim | yesprovider claim |
| Auto connect rules | yesprovider claim | yesprovider claim |
| Private device network (mesh) | noprovider claim | noprovider claim |
| GPS location override (Android) | noprovider claim | noprovider claim |
| Traffic analysis defence | Content Blocker (ads/trackers/malware domains); protocols OpenVPN/WireGuard/IKEv2provider claim | Stealth VPN Technology / NeuroRouting historically offeredprovider claim |
| IPv6 inside the tunnel | noprovider claim | yesprovider claim |
| Obfuscation without configuration | noprovider claim | noprovider claim |
| Number of servers | 9,800 Serverprovider claim | 55 Serverprovider claim |
| Number of countries | 100 Laenderprovider claim | 23 Laenderprovider claim |
| Number of cities | 125 Staedteprovider claim | 35 Staedteprovider claim |
| Virtual locations | labelledprovider claim | no virtual locationsprovider claim |
| RAM-only servers (diskless) | entire networkprovider claim | entire networkprovider claim |
| Hardware ownership | mixedprovider claim | colocationprovider claim |
| Own AS (autonomous system) | noprovider claim | noprovider claim |
| 10 Gbps ports | some serversprovider claim | some serversprovider claim |
| P2P and file sharing | dedicated locationsprovider claim | entire networkprovider claim |
| Public server list | yesprovider claim | yesprovider claim |
| Public status page | noprovider claim | yesprovider claim |
| Known upstream hosting providers | Not individually named on fetched features/home pages; Kape-operated networkprovider claim | 100% dedicated bare-metal / root servers (no cloud VPS); operators not individually named on fetched pagesprovider claim |
| Windows app | native appprovider claim | native appprovider claim |
| macOS app | native appprovider claim | native appprovider claim |
| Linux app with GUI | native appprovider claim | native appprovider claim |
| Linux command line | native appprovider claim | manual config onlyprovider claim |
| Android app | native appprovider claim | native appprovider claim |
| iOS app | native appprovider claim | native appprovider claim |
| Android TV app | native appprovider claim | not availableprovider claim |
| Apple TV app | native appprovider claim | not availableprovider claim |
| Fire TV app | native appprovider claim | not availableprovider claim |
| Browser extension | own extensionprovider claim | not availableprovider claim |
| Type of browser extension | standalone browser proxyprovider claim | no extensionprovider claim |
| Router support | OpenVPN-Konfigurationsdateien für DD-WRT, Tomato, OpenWrt sowie AsusWRT und AsusWRT-Merlinprovider claim | VPN Routers documentation linked in footerprovider claim |
| Native build for Apple Silicon | ? | yesprovider claim |
| Command line documented | noprovider claim | yesprovider claim |
| Simultaneous devices | 7provider claim | unlimited / personal multi-device use allowed; no sharing credentialsprovider claim |
| Usable without an account | noprovider claim | noprovider claim |
| Data required at signup | any email addressprovider claim | any email addressprovider claim |
| Account model | email as loginprovider claim | email as loginprovider claim |
| Cash by mail | noprovider claim | yesprovider claim |
| Monero | noprovider claim | noprovider claim |
| Bitcoin | yesprovider claim | yesprovider claim |
| Lightning | noprovider claim | noprovider claim |
| Retail gift cards | noprovider claim | yesprovider claim |
| PayPal | yesprovider claim | yesprovider claim |
| Credit and debit card | yesprovider claim | yesprovider claim |
| SEPA payment | yesprovider claim | yesprovider claim |
| Monthly price | €11.99provider claim | €12.99provider claim |
| Effective price on the longest term | €2.19provider claim | €8.95provider claim |
| Price change at renewal | moderate increaseprovider claim | same priceprovider claim |
| Flat pricing without permanent discounts | noprovider claim | noprovider claim |
| Free tier and its limits | Kostenlose Browser-Erweiterungen für Chrome und Firefox ohne Konto und ohne E-Mail-Adresse, beschränkt auf Server in den USA, Deutschland, den Niederlanden und Rumänien und nur für den Verkehr des Browsersprovider claim | noneprovider claim |
| Money-back window | 45 Tageprovider claim | 7 Tageprovider claim |
| Cancellation path | cancel in accountprovider claim | cancel in accountprovider claim |
| P2P policy in the terms of service | dedicated locationsprovider claim | entire networkprovider claim |
| Streaming unblocking officially advertised | yesprovider claim | noprovider claim |
| Netflix regions reported | ? | Poor / largely incompatible with Netflix and Disney+ per CyberInsider testing notesprovider claim |
| Other streaming services | Vom Anbieter genannt: Netflix, Amazon Prime Video, Disney+, HBO Max, BBC iPlayer, Sling TV, YouTube TV, Paramount+ und Tubiprovider claim | CyberInsider: does not work well with streaming sites such as Netflix and Disney Plusprovider claim |
| Bandwidth cap | no limitprovider claim | no limitprovider claim |
| Data cap | noneprovider claim | noneprovider claim |
| SMTP and port 25 handling | ? | Not documented on fetched Wayback/review pagesprovider claim |
| Official support in restrictive countries | Markets bypassing restrictions / streaming access; no China-specific official claim extracted from fetched pagesprovider claim | ? |
| 24/7 live chat | yesprovider claim | noprovider claim |
| Email or ticket support | yesprovider claim | yesconfirmed |
| Telephone support | noprovider claim | noprovider claim |
| German-language support | yesprovider claim | yesprovider claim |
| Documentation assessment | workableprovider claim | workableprovider claim |
| Self-hosted chat widget | noprovider claim | noprovider claim |
| Self-service account deletion | yesprovider claim | yesprovider claim |
| SSL Labs grade of the website | Bconfirmed | ? |
| Tracker load of the website | Marketing site uses cookies; privacy policy covers trackingprovider claim | Privacy policy covered website cookies historicallyprovider claim |
| URL of the warrant canary | none foundprovider claim | Historical warrant canary page (service discontinued)provider claim |
| Length and readability of the legal documents | Standard corporate legal/privacy pagesprovider claim | Technical privacy-focused documentation historicallyprovider claim |
| Marketing claims contradicting the provider's own terms | Aggressive promo pricing ($2.19/mo intro) paired with multi-year billing; Dedicated IP marketed as add-onprovider claim | Discontinued service — historical claims onlyprovider claim |