CyberGhost

143 of 158 criteria sourced · 9 % unsourcedProvider websiteView in the matrixJSON export

vpn-matrix.com earns nothing from this entry. The link to the provider website is a source, not a recommendation.

Who owns this

Parent company

Kape Technologies

Brands in the same group

Further brands according to the source: ExpressVPN, Private Internet Access

This group also owns review and comparison sites

vpnMentor und Wizcase über die im März 2021 übernommene Webselenese

If the same group tests its own service, that review is not independent. That is noted here as ownership only.

Audits and incidents

Sourced facts with dates only, no judgements. Ongoing proceedings are marked as such.

Security incidents and data leaks

trust.breach_history

Windows-Client: Rechteausweitung CVE-2023-30237 durch Command Injection im RPC-Dienst, am 03.01.2023 von Pen Test Partners gemeldet und mit Version 8.3.10.10015 am 24.02.2023 behoben. Linux-Client: am 01.12.2022 gemeldete fehlende Zertifikatsprüfung, Command Injection und lokale Rechteausweitung, teilweise behoben mit Version 1.4.0 am 24.12.2022 und vollständig mit 1.4.1 am 22.02.2023confirmed

No-logs audit details

trust.nolog_audit_details

Deloitte Audit S.R.L. (Rumänien), Prüfungen 2022, 2024 und 2025 nach ISAE 3000 (Revised); Prüfumfang laut Anbieter das VPN-Servernetz, Konfigurations- und Change-Management, Incident Response sowie das Token-System für dedizierte IP-Adressenprovider claim

Transparency report

trust.transparency_report

regularprovider claim

Warrant canary

trust.warrant_canary

noneprovider claim

Acquisition history / former name

company.acquisition_history

März 2017 Übernahme durch Kape Technologies; Mai 2023 Rückzug von Kape von der Londoner AIM nach dem Übernahmeangebot der Unikmind Holdings Limitedconfirmed

Marketing claims contradicting the provider's own terms

site.claims_vs_reality

Aggressive promo pricing ($2.19/mo intro) paired with multi-year billing; Dedicated IP marketed as add-onprovider claim

All criteria

Empty cells mean we lack the source.

Company and ownership

18/21 sourced

Legal company name

company.legal_name

CyberGhost S.R.L.confirmed

Trademark holder, if different

company.brand_owner

CyberGhost S.A. (marketing brand CyberGhost VPN)provider claim

Year founded

company.founded

2011confirmed

Headquarters (country)

company.hq_country

ROconfirmed

Other relevant jurisdictions

company.jurisdictions

Rumänien (Betreibergesellschaft CyberGhost S.R.L.), Vereinigtes Königreich (Sitz der Konzernmutter Kape Technologies), Zypern (im rumänischen Register eingetragener Gesellschafter)confirmed

Intelligence alliance of the home country

company.eyes_alliance

noneprovider claim

Parent group / holding

company.parent

Kape Technologies PLCconfirmed

Beneficial owners publicly known

company.ubo_public

fully knownconfirmed

Ownership structure

company.ownership_type

private equityprovider claim

Leadership team publicly named

company.team_public

noprovider claim

Verifiable postal address for legal service

company.address_verifiable

yesconfirmed

Sister VPN brands in the group

company.sister_vpn_brands

ExpressVPN, Private Internet Accessconfirmed

Group owns VPN review and comparison sites

company.owns_review_sites

vpnMentor und Wizcase über die im März 2021 übernommene Webseleneseconfirmed

Runs an affiliate programme

company.affiliate_program

yesprovider claim

Typical commission rate

company.affiliate_commission

Anbieterangabe: bis zu 100 Prozent Provision, Abwicklung über ein HasOffers-Kontoprovider claim

YouTube and influencer sponsoring

company.influencer_sponsoring

occasionalprovider claim

Documented misleading advertising claims

company.misleading_claims

We have no source for this criterion.

Acquisition history / former name

company.acquisition_history

März 2017 Übernahme durch Kape Technologies; Mai 2023 Rückzug von Kape von der Londoner AIM nach dem Übernahmeangebot der Unikmind Holdings Limitedconfirmed

Operating status

company.status

activeconfirmed

Discontinuation date

company.discontinued_date

We have no source for this criterion.

User base migrated to

company.user_base_migrated_to

We have no source for this criterion.

Logging and data collection

15/16 sourced

Core statement of the logging policy

logging.policy_summary

Anbieterangabe: 'we are NOT storing connection logs, meaning that we DON'T have any logs tied to your IP address, connection timestamp or session duration.'provider claim

Activity and traffic logs

logging.activity_logs

noneprovider claim

Connection logs

logging.connection_logs

noneprovider claim

Storage of the real IP address

logging.source_ip_stored

not storedprovider claim

Storage of the assigned VPN IP

logging.assigned_ip_stored

not storedprovider claim

Precision of stored timestamps

logging.timestamps_stored

noneprovider claim

Recording of transferred data volume

logging.bandwidth_logged

not recordedprovider claim

Enforcement of the device limit

logging.concurrent_conn_enforcement

Multiple devices supported; exact simultaneous cap not on features fetchprovider claim

Minimum account data required

logging.account_data_minimum

Laut Datenschutzerklärung werden bei der Registrierung Name, E-Mail-Adresse und Anschrift erhoben; die Browser-Erweiterungen für Chrome und Firefox lassen sich ohne Konto und ohne E-Mail-Adresse nutzenprovider claim

Telemetry in the apps

logging.app_telemetry

We have no source for this criterion.

Trackers and SDKs in the Android app

logging.thirdparty_sdks_android

Not enumerated on fetched product pages (privacy policy URL returned 404 in this session)provider claim

Trackers in the iOS app

logging.thirdparty_sdks_ios

Not enumerated on fetched product pages (privacy policy URL returned 404 in this session)provider claim

Trackers and cookies on the website

logging.website_trackers

Die Datenschutzerklärung nennt Google Analytics, Mouseflow, AppsFlyer, VWO und Iterable als eingesetzte Analyse- und Marketingdiensteprovider claim

Data shared with third parties

logging.data_shared_with

Laut Datenschutzerklärung: Cleverbridge, Stripe, PayPal, Braintree, Paddle, BitPay und Amazon Pay (Zahlung), Zendesk (Support), Google Analytics, Mouseflow, AppsFlyer, VWO und Iterable (Analyse und Marketing) sowie verbundene Unternehmen der Kape Technologies PLCprovider claim

Retention periods stated in the policy

logging.retention_period

Unbestimmt. Die Datenschutzerklärung nennt keine Frist, sondern Aufbewahrung 'as long as needed to provide the Service and to comply with our legal obligations, resolve disputes and enforce our agreements'provider claim

EU representative named under GDPR

logging.gdpr_representative

yesprovider claim

Evidence, audits and track record

13/17 sourced

Independent no-logs audit

trust.nolog_audit

yesconfirmed

No-logs audit details

trust.nolog_audit_details

Deloitte Audit S.R.L. (Rumänien), Prüfungen 2022, 2024 und 2025 nach ISAE 3000 (Revised); Prüfumfang laut Anbieter das VPN-Servernetz, Konfigurations- und Change-Management, Incident Response sowie das Token-System für dedizierte IP-Adressenprovider claim

Audit report published

trust.audit_report_public

full reportconfirmed

App and client audits

trust.app_audits

We have no source for this criterion.

Infrastructure and server audits

trust.infra_audit

We have no source for this criterion.

Audit frequency

trust.audit_cadence

irregularprovider claim

Tested in court or by authorities

trust.court_tested

We have no source for this criterion.

Transparency report

trust.transparency_report

regularprovider claim

Warrant canary

trust.warrant_canary

noneprovider claim

Security incidents and data leaks

trust.breach_history

Windows-Client: Rechteausweitung CVE-2023-30237 durch Command Injection im RPC-Dienst, am 03.01.2023 von Pen Test Partners gemeldet und mit Version 8.3.10.10015 am 24.02.2023 behoben. Linux-Client: am 01.12.2022 gemeldete fehlende Zertifikatsprüfung, Command Injection und lokale Rechteausweitung, teilweise behoben mit Version 1.4.0 am 24.12.2022 und vollständig mit 1.4.1 am 22.02.2023confirmed

Bug bounty programme

trust.bug_bounty

Bug-Bounty-Programm über YesWeHack, Prämien bis 1.250 US-Dollar; im Umfang unter anderem unbefugter Zugriff auf VPN-Server, Remote Code Execution und Schwachstellen, die Nutzerdaten offenlegenprovider claim

Handling of reported vulnerabilities

trust.cve_handling

We have no source for this criterion.

Open source clients

trust.opensource_clients

noneprovider claim

Open source server side

trust.opensource_server

noprovider claim

Reproducible builds

trust.reproducible_builds

noprovider claim

Available on F-Droid

trust.fdroid_available

noprovider claim

Listings by independent bodies

trust.independent_recommendations

Marketing cites press; Vulnerability Disclosure Program linked in footerprovider claim

Protocols and cryptography

16/17 sourced

WireGuard

crypto.wireguard

yesprovider claim

OpenVPN over UDP

crypto.openvpn_udp

yesprovider claim

OpenVPN over TCP

crypto.openvpn_tcp

yesprovider claim

IKEv2/IPsec

crypto.ikev2

yesprovider claim

Proprietary protocol

crypto.proprietary_protocol

noneprovider claim

Legacy protocols still offered

crypto.legacy_protocols

none advertised; OpenVPN, WireGuard, IKEv2 offeredprovider claim

Default data cipher

crypto.data_cipher_default

Anbieterangabe: AES-256 bei OpenVPN und IKEv2, ChaCha20-Poly1305 bei WireGuardprovider claim

Weakest accepted cipher

crypto.data_cipher_weakest

AES-256provider claim

Key exchange and authentication

crypto.handshake

OpenVPN / WireGuard / IKEv2 handshakes depending on selected protocolprovider claim

Perfect forward secrecy

crypto.pfs

yesprovider claim

Post-quantum key exchange

crypto.post_quantum

not availableprovider claim

Own DNS resolvers

crypto.own_dns

yesprovider claim

DNS leak protection

crypto.dns_leak_protection

yesprovider claim

IPv6 handling

crypto.ipv6_handling

We have no source for this criterion.

WebRTC protection or guidance

crypto.webrtc_guidance

noprovider claim

Obfuscation methods

crypto.obfuscation

Not clearly documented as a named obfuscation feature on fetched features/home pages (OpenVPN/WireGuard/IKEv2 advertised)provider claim

Usability behind the Great Firewall

crypto.works_in_china

unclearprovider claim

Features

19/20 sourced

Kill switch

features.killswitch

system-wideprovider claim

Permanent lockdown

features.killswitch_permanent

yesprovider claim

Split tunneling

features.split_tunneling

Anbieterangabe: in der Windows-App über die Funktion 'Exceptions' für einzelne Websites, die Übersichtsseite nennt zusätzlich das Ausklammern einzelner Anwendungenprovider claim

Multihop

features.multihop

not availableprovider claim

Tor integration (Onion over VPN)

features.tor_integration

noprovider claim

Port forwarding

features.port_forwarding

not availableprovider claim

Surcharge for a dedicated IP

features.dedicated_ip

We have no source for this criterion.

SOCKS5 proxy

features.socks5

noprovider claim

HTTP proxy

features.http_proxy

noprovider claim

Smart DNS

features.smart_dns

yesprovider claim

Ad and tracker filtering in DNS

features.adblock_dns

fixed listprovider claim

Malware and phishing filter

features.malware_filter

yesprovider claim

Custom DNS servers allowed

features.custom_dns_allowed

noprovider claim

Local network access toggle

features.lan_access_toggle

noprovider claim

Auto connect rules

features.autoconnect_rules

yesprovider claim

Private device network (mesh)

features.mesh_private_net

noprovider claim

GPS location override (Android)

features.gps_spoofing

noprovider claim

Traffic analysis defence

features.traffic_analysis_defense

Content Blocker (ads/trackers/malware domains); protocols OpenVPN/WireGuard/IKEv2provider claim

IPv6 inside the tunnel

features.ipv6_tunnel

noprovider claim

Obfuscation without configuration

features.stealth_default

noprovider claim

Servers and network

12/12 sourced

Number of servers

network.server_count

9,800 Serverprovider claim

Number of countries

network.country_count

100 Laenderprovider claim

Number of cities

network.city_count

125 Staedteprovider claim

Virtual locations

network.virtual_locations

labelledprovider claim

RAM-only servers (diskless)

network.ram_only

entire networkprovider claim

Hardware ownership

network.ownership

mixedprovider claim

Own AS (autonomous system)

network.own_asn

noprovider claim

10 Gbps ports

network.10g_servers

some serversprovider claim

P2P and file sharing

network.p2p_servers

dedicated locationsprovider claim

Public server list

network.server_list_public

yesprovider claim

Public status page

network.status_page

noprovider claim

Known upstream hosting providers

network.hosting_providers

Not individually named on fetched features/home pages; Kape-operated networkprovider claim

Apps and platforms

15/16 sourced

Windows app

apps.windows

native appprovider claim

macOS app

apps.macos

native appprovider claim

Linux app with GUI

apps.linux_gui

native appprovider claim

Linux command line

apps.linux_cli

native appprovider claim

Android app

apps.android

native appprovider claim

iOS app

apps.ios

native appprovider claim

Android TV app

apps.androidtv

native appprovider claim

Apple TV app

apps.appletv

native appprovider claim

Fire TV app

apps.firetv

native appprovider claim

Browser extension

apps.browser_ext

own extensionprovider claim

Type of browser extension

apps.browser_ext_type

standalone browser proxyprovider claim

Router support

apps.router_support

OpenVPN-Konfigurationsdateien für DD-WRT, Tomato, OpenWrt sowie AsusWRT und AsusWRT-Merlinprovider claim

Native build for Apple Silicon

apps.macos_arm_native

We have no source for this criterion.

Command line documented

apps.cli_documented

noprovider claim

Simultaneous devices

apps.simultaneous_devices

7provider claim

Usable without an account

apps.no_account_needed

noprovider claim

Account, pricing and payment

17/17 sourced

Data required at signup

pricing.signup_email_required

any email addressprovider claim

Account model

pricing.account_model

email as loginprovider claim

Cash by mail

pricing.cash_by_mail

noprovider claim

Monero

pricing.monero

noprovider claim

Bitcoin

pricing.bitcoin

yesprovider claim

Lightning

pricing.lightning

noprovider claim

Retail gift cards

pricing.retail_giftcards

noprovider claim

PayPal

pricing.paypal

yesprovider claim

Credit and debit card

pricing.credit_card

yesprovider claim

SEPA payment

pricing.sepa

yesprovider claim

Monthly price

pricing.monthly_price

€11.99provider claim

Effective price on the longest term

pricing.effective_price_longest

€2.19provider claim

Price change at renewal

pricing.renewal_price_hike

moderate increaseprovider claim

Flat pricing without permanent discounts

pricing.flat_pricing

noprovider claim

Free tier and its limits

pricing.free_tier

Kostenlose Browser-Erweiterungen für Chrome und Firefox ohne Konto und ohne E-Mail-Adresse, beschränkt auf Server in den USA, Deutschland, den Niederlanden und Rumänien und nur für den Verkehr des Browsersprovider claim

Money-back window

pricing.moneyback_days

45 Tageprovider claim

Cancellation path

pricing.cancellation_ease

cancel in accountprovider claim

Usage and performance

6/10 sourced

P2P policy in the terms of service

usage.p2p_policy

dedicated locationsprovider claim

Streaming unblocking officially advertised

usage.streaming_officially

yesprovider claim

Netflix regions reported

usage.netflix_regions_reported

We have no source for this criterion.

Other streaming services

usage.other_streaming_services

Vom Anbieter genannt: Netflix, Amazon Prime Video, Disney+, HBO Max, BBC iPlayer, Sling TV, YouTube TV, Paramount+ und Tubiprovider claim

Bandwidth cap

usage.bandwidth_cap

no limitprovider claim

Data cap

usage.data_cap

noneprovider claim

Speed measurement references

usage.speed_references

We have no source for this criterion.

Latency and gaming suitability

usage.latency_gaming

We have no source for this criterion.

SMTP and port 25 handling

usage.smtp_policy

We have no source for this criterion.

Official support in restrictive countries

usage.restrictive_countries_support

Markets bypassing restrictions / streaming access; no China-specific official claim extracted from fetched pagesprovider claim

Support and documentation

7/7 sourced

24/7 live chat

support.livechat_247

yesprovider claim

Email or ticket support

support.email

yesprovider claim

Telephone support

support.phone

noprovider claim

German-language support

support.german_language

yesprovider claim

Documentation assessment

support.docs_quality

workableprovider claim

Self-hosted chat widget

support.selfhosted_chat

noprovider claim

Self-service account deletion

support.account_deletion_easy

yesprovider claim

Provider website hygiene

5/5 sourced

SSL Labs grade of the website

site.ssl_grade

Bconfirmed

Tracker load of the website

site.cookie_privacy_impact

Marketing site uses cookies; privacy policy covers trackingprovider claim

URL of the warrant canary

site.canary_page

none foundprovider claim

Length and readability of the legal documents

site.tos_readability

Standard corporate legal/privacy pagesprovider claim

Marketing claims contradicting the provider's own terms

site.claims_vs_reality

Aggressive promo pricing ($2.19/mo intro) paired with multi-year billing; Dedicated IP marketed as add-onprovider claim

Something wrong here?

If a value is wrong or outdated, report it with evidence. Every change is reviewed and then appears publicly in the changelog.