Perfect Privacy / Private Internet Access compared
Same criteria, same rules. You see where they diverge.
No winner on this page. vpn-matrix.com assigns no points and makes no recommendations.
Differences (92)
Criteria where the values diverge.
| Perfect Privacy | Private Internet Access | |
|---|---|---|
| Legal company name | CyberDock IT Solutions GmbHconfirmed | PIA Private Internet Access, Inc.confirmed |
| Trademark holder, if different | CyberDock IT Solutions GmbH / Perfect Privacy brandprovider claim | Kape Technologiesprovider claim |
| Year founded | 2008provider claim | 2010confirmed |
| Headquarters (country) | DEconfirmed | USconfirmed |
| Other relevant jurisdictions | DE (Hamburg HRB 152750)confirmed | Betriebsgesellschaft in Colorado, USA. Die Nutzungsbedingungen unterliegen dem Recht des Staates Colorado, ausschliesslicher Gerichtsstand sind die Gerichte in Denver. Die Konzernmutter Kape Technologies gibt London, Vereinigtes Koenigreich, als Hauptsitz an.provider claim |
| Intelligence alliance of the home country | 14 Eyesconfirmed | Five Eyesconfirmed |
| Parent group / holding | CyberDock IT Solutions GmbH (Hamburg)provider claim | Kape Technologiesprovider claim |
| Beneficial owners publicly known | partly knownprovider claim | fully knownconfirmed |
| Ownership structure | owners undisclosedprovider claim | ? |
| Leadership team publicly named | yesprovider claim | noprovider claim |
| Sister VPN brands in the group | none documentedprovider claim | ExpressVPN, CyberGhost VPNconfirmed |
| Group owns VPN review and comparison sites | none documentedprovider claim | Die Konzernmutter Kape Technologies fuehrt neben den VPN-Marken die Marke Webselenese, beschrieben als Portfolio von Vergleichsseiten mit datengestuetzten Inhalten zu Privatsphaere und Sicherheit. Einzelne Seitennamen nennt Kape auf der Markenseite nicht.provider claim |
| Typical commission rate | ? | Bis zu 33 Prozent Provision auf Neuabschluesse. Die Abwicklung laeuft ueber die Plattform affiliates.kape.com.provider claim |
| YouTube and influencer sponsoring | unknownprovider claim | occasionalprovider claim |
| Documented misleading advertising claims | ? | Die Funktionsuebersicht wirbt am 03.08.2026 mit unbreakable VPN encryption. Eine unknackbare Verschluesselung ist kein pruefbarer Fachbegriff. Die Verschluesselungsseite desselben Anbieters nennt als eingesetzte Verfahren AES-128-GCM als Voreinstellung, AES-256 als waehlbare Alternative und ChaCha20 bei WireGuard.provider claim |
| Acquisition history / former name | Originally Switzerland-based (from 2008); later operated by CyberDock IT Solutions GmbH in Hamburg, Germany; technical entity claimed as Webinvest International SA (Panama)provider claim | Kape Technologies fuehrt Private Internet Access als eigene Marke. Am 13.01.2023 lag ein verbessertes Uebernahmeangebot der Unikmind-Gruppe fuer Kape ueber 2,85 Pfund je Aktie vor, verbunden mit dem Ziel, Kape als privates Unternehmen weiterzufuehren.confirmed |
| Operating status | discontinuedconfirmed | activeconfirmed |
| Discontinuation date | 01/30/2026provider claim | ? |
| Core statement of the logging policy | No user traffic logs; no IP addresses, access times/duration, or per-user bandwidth stored; account holds login, expiry, emailconfirmed | Die Datenschutzerklaerung sagt: We DO NOT collect or store browsing history, connected content, user IPs, connection time stamps, bandwidth logs, DNS queries, or anything like that. We collect and retain zero user logs.provider claim |
| Storage of the assigned VPN IP | not storedprovider claim | unclearprovider claim |
| Enforcement of the device limit | Unlimited simultaneous connections (vendor claim; mirrored in reviews)provider claim | Der Anbieter erlaubt unbegrenzt viele gleichzeitige Verbindungen je Abonnement. Die Nutzungsbedingungen behalten sich vor, bei Missbrauch dieser Regelung den Kunden zu kontaktieren und die Nutzung im Wiederholungsfall einzuschraenken.provider claim |
| Minimum account data required | username/password, account expiry, emailconfirmed | E-Mail-Adresse und Zahlung. Die Datenschutzerklaerung sagt: We need two things to sign you up for a subscription: 1) an email address, and 2) payment. Fuer Kunden mit Wohnsitz in den USA koennen zusaetzlich Bundesstaat und Postleitzahl erhoben werden.provider claim |
| Telemetry in the apps | noneprovider claim | opt inprovider claim |
| Trackers and SDKs in the Android app | None — vendor claimed in-house development without third parties (Wayback home)provider claim | Not enumerated by name in privacy policy; third-party payment processors and mailing partners referencedprovider claim |
| Trackers in the iOS app | No iOS app (CyberInsider con); N/A for first-party iOS SDKsprovider claim | Not enumerated by name in privacy policy; third-party payment processors and mailing partners referencedprovider claim |
| Trackers and cookies on the website | Google Analytics with anonymizeIp; advertising cookies disclosedprovider claim | Die Datenschutzerklaerung nennt anonymisierte Google-Analytics-Daten. Der Support-Chat laeuft ueber Deskpro, das laut derselben Erklaerung eine zufaellig erzeugte visitor_id im Cookie, den verwendeten Browser, das Land und das Besuchsdatum in einer eigenen Datenbank speichert.provider claim |
| Data shared with third parties | Payment processors (Paymentwall, PayPal, Stripe, Bitcoin processors); Google Analytics on website with anonymized IPprovider claim | Deskpro als Dienstleister fuer den Kundenservice, die Zahlungspartner Stripe, Amazon Payments, BitPay und PayPal sowie, bei Anmeldung zum Newsletter, die den Verteiler betreuenden Dritten.provider claim |
| Retention periods stated in the policy | VPN: no connection data retained; account credentials/email/expiry retained for billing/supportprovider claim | Unbestimmt. Die Datenschutzerklaerung nennt keine Frist, sondern speichert Daten so lange, wie es fuer den Dienst, gesetzliche Pflichten, Streitbeilegung und die Durchsetzung von Vereinbarungen noetig ist.provider claim |
| EU representative named under GDPR | yesprovider claim | noprovider claim |
| Independent no-logs audit | noprovider claim | yesconfirmed |
| No-logs audit details | No-logs policy described as involuntarily tested via police server seizures (notably 2016 Golem/heise reporting); vendor claimed regular internal/external audits on Wayback homepageprovider claim | Deloitte Audit S.R.L., Bukarest, Limited Assurance nach ISAE 3000 (Revised), Stichtag 31.01.2024, unterzeichnet am 17.04.2024 von Ana Corina Dimitriu. Ergebnis: nothing has come to our attention, dass Konfiguration der IT-Systeme und zugehoeriger IT-Betrieb nicht der Beschreibung in Anhang II entsprechen. Der Bericht haelt fest, dass die Aussage nur fuer den Stichtag gilt.confirmed |
| Audit report published | not publishedprovider claim | full reportconfirmed |
| App and client audits | Vendor claimed regular internal/external audits on Wayback homepage; no named app-audit firm/report URL foundprovider claim | Wikipedia: Deloitte no-logs audit (announced 2022) for privacy claims; open-source clients on GitHubconfirmed |
| Infrastructure and server audits | No public infra audit report found; involuntary 2016 seizure treated as practical no-logs test in secondary sourcesprovider claim | Im Rahmen des Berichts vom 17.04.2024 pruefte Deloitte relevante IT-Systeme einschliesslich VPN- und Verteilservern, die Richtlinien fuer Nutzerzugriff, Change-, Konfigurations- und Incident-Management sowie stichprobenweise die Prozesse fuer Betrieb, Ausrollen und Konfiguration der Systeme. Die Zahl der einbezogenen Standorte nennt der Bericht nicht.confirmed |
| Tested in court or by authorities | 2016 Netherlands server seizure reported; no customer data recovered (vendor/community narrative on archived pages and reviews)provider claim | Im Hacking-Verfahren gegen Ross M. Colby vor dem US-Bundesbezirksgericht in San Jose, Prozessbeginn 29.05.2018, sagte John Allan Arsenault aus, Justiziar der damaligen Muttergesellschaft London Trust Media. Er erklaerte, PIA fuehre keine Protokolle der Internetaktivitaet seiner Kunden und speichere keine Namen und Anschriften, weshalb sich Vorladungen nicht sinnvoll beantworten liessen. Der Anbieter verweist zusaetzlich auf Vorladungen aus den Jahren 2016 und 2017.confirmed |
| Transparency report | noneprovider claim | regularprovider claim |
| Warrant canary | staleprovider claim | ? |
| Security incidents and data leaks | Police seizures of VPN hardware/servers reported (heise 2010; Golem 2016); operator framed seizures as validating no-logs (no user data found)confirmed | ? |
| Bug bounty programme | ? | Not advertised as a public bug-bounty program on fetched About/home/privacy pagesprovider claim |
| Handling of reported vulnerabilities | ? | Vulnerability Disclosure Program in Zusammenarbeit mit YesWeHack, Meldung ueber ein Formular auf der Anbieterseite. Reaktionsfristen, Geltungsbereich und Praemien nennt die Programmseite nicht.provider claim |
| Open source clients | someprovider claim | allconfirmed |
| Listings by independent bodies | Historically recommended in privacy community reviews; CyberInsider and SafetyDetectives reviewed it; recommendations withdrawn after Jan 2026 shutdownprovider claim | Covered by TechRadar, Tom's Guide, PCMag; Wikipedia summarizes generally positive reviews and Deloitte no-logs audit (2022)confirmed |
| WireGuard | noprovider claim | yesprovider claim |
| Proprietary protocol | Stealth VPN (DPI obfuscation wrapping VPN to look like HTTPS)provider claim | noneprovider claim |
| Legacy protocols still offered | SSH2 tunnelprovider claim | none highlighted beyond WireGuard/OpenVPNprovider claim |
| Default data cipher | AES-256 (OpenVPN)provider claim | OpenVPN standardmaessig AES-128-GCM, in den Einstellungen auf AES-256 umstellbar. WireGuard nutzt ChaCha20.provider claim |
| Weakest accepted cipher | AES-256provider claim | AES-128 bei OpenVPN. Die Desktop-App stellt unter Data Encryption die Wahl zwischen AES-128 und AES-256, die Verschluesselungsseite nennt AES-128-GCM als Voreinstellung.provider claim |
| Key exchange and authentication | OpenVPN / IPsec industry standards (details not fully specified on feature pages)provider claim | OpenVPN mit RSA-4096, WireGuard mit Curve25519.provider claim |
| IPv6 handling | routed through tunnelprovider claim | disabledprovider claim |
| Obfuscation methods | Stealth VPN (HTTPS-like masking against DPI)provider claim | Shadowsocks im Multi-Hop-Bereich der Desktop-App, vom Anbieter beschrieben als verschluesselter Proxy, der den Verkehr wie gewoehnlichen Internetverkehr aussehen laesst. Die Funktionsseite beschreibt dies als zusaetzliche SSL-Schicht.provider claim |
| Usability behind the Great Firewall | unclearprovider claim | ? |
| Permanent lockdown | noprovider claim | yesprovider claim |
| Split tunneling | yes (app split-tunneling per SafetyDetectives review of the service)provider claim | Steuerung, welche Anwendungen und IP-Adressen das VPN umgehen oder ausschliesslich nutzen. Unter Windows und Linux gilt die Aufteilung laut Anbieter auch fuer DNS-Verkehr.provider claim |
| Multihop | freely combinableprovider claim | not availableprovider claim |
| Port forwarding | availableprovider claim | limitedprovider claim |
| HTTP proxy | yesprovider claim | noprovider claim |
| Smart DNS | noprovider claim | yesprovider claim |
| Ad and tracker filtering in DNS | configurableprovider claim | fixed listprovider claim |
| Traffic analysis defence | Stealth VPN Technology / NeuroRouting historically offeredprovider claim | Standard VPN encryption; no specialized cover-traffic feature marketedprovider claim |
| IPv6 inside the tunnel | yesprovider claim | noprovider claim |
| Number of servers | 55 Serverprovider claim | ? |
| Number of countries | 23 Laenderprovider claim | 91 Laenderdisputed |
| Number of cities | 35 Staedteprovider claim | ? |
| Virtual locations | no virtual locationsprovider claim | labelledprovider claim |
| Hardware ownership | colocationprovider claim | mixedprovider claim |
| Public status page | yesprovider claim | noprovider claim |
| Known upstream hosting providers | 100% dedicated bare-metal / root servers (no cloud VPS); operators not individually named on fetched pagesprovider claim | Not individually named on fetched home/features pages; markets NextGen servers in dozens of countriesprovider claim |
| Android TV app | not availableprovider claim | native appprovider claim |
| Apple TV app | not availableprovider claim | native appprovider claim |
| Fire TV app | not availableprovider claim | native appprovider claim |
| Browser extension | not availableprovider claim | own extensionprovider claim |
| Type of browser extension | no extensionprovider claim | standalone browser proxyprovider claim |
| Router support | VPN Routers documentation linked in footerprovider claim | Der Anbieter nennt ASUSWRT, Asuswrt-Merlin und DD-WRT als kompatible Router-Firmware und verweist fuer Anleitungen auf das Support-Portal. Zusaetzlich besteht eine Partnerschaft mit FlashRouters, die Router mit vorinstalliertem PIA liefern.provider claim |
| Simultaneous devices | unlimited / personal multi-device use allowed; no sharing credentialsprovider claim | Unbegrenzt viele gleichzeitige Verbindungen je Abonnement.provider claim |
| Cash by mail | yesprovider claim | noprovider claim |
| SEPA payment | yesprovider claim | noprovider claim |
| Monthly price | €12.99provider claim | €11.69provider claim |
| Effective price on the longest term | €8.95provider claim | €1.79provider claim |
| Price change at renewal | same priceprovider claim | moderate increaseprovider claim |
| Free tier and its limits | noneprovider claim | none (warns against free VPNs selling data)provider claim |
| Money-back window | 7 Tageprovider claim | 30 Tageprovider claim |
| Streaming unblocking officially advertised | noprovider claim | yesprovider claim |
| Netflix regions reported | Poor / largely incompatible with Netflix and Disney+ per CyberInsider testing notesprovider claim | ? |
| Other streaming services | CyberInsider: does not work well with streaming sites such as Netflix and Disney Plusprovider claim | ? |
| SMTP and port 25 handling | Not documented on fetched Wayback/review pagesprovider claim | ? |
| 24/7 live chat | noprovider claim | yesprovider claim |
| Self-service account deletion | yesprovider claim | noprovider claim |
| SSL Labs grade of the website | ? | A+confirmed |
| Tracker load of the website | Privacy policy covered website cookies historicallyprovider claim | Marketing site language switcher/cookies; see privacy policyprovider claim |
| URL of the warrant canary | Historical warrant canary page (service discontinued)provider claim | none found on fetched pagesprovider claim |
| Length and readability of the legal documents | Technical privacy-focused documentation historicallyprovider claim | Feature pages clear; legal pages standard vendor styleprovider claim |
| Marketing claims contradicting the provider's own terms | Discontinued service — historical claims onlyprovider claim | Die Funktionsseite wirbt am 03.08.2026 unter Unblock Websites mit Bypass blocks with PIA and safely access your favorite content from anywhere in the world. Der Support-Artikel zum Streaming bezeichnet die Nutzung to circumvent geographic restrictions imposed by content providers dagegen als strictly prohibited and constitutes a breach of our Terms of Service.provider claim |
All sourced criteria (153)
| Perfect Privacy | Private Internet Access | |
|---|---|---|
| Legal company name | CyberDock IT Solutions GmbHconfirmed | PIA Private Internet Access, Inc.confirmed |
| Trademark holder, if different | CyberDock IT Solutions GmbH / Perfect Privacy brandprovider claim | Kape Technologiesprovider claim |
| Year founded | 2008provider claim | 2010confirmed |
| Headquarters (country) | DEconfirmed | USconfirmed |
| Other relevant jurisdictions | DE (Hamburg HRB 152750)confirmed | Betriebsgesellschaft in Colorado, USA. Die Nutzungsbedingungen unterliegen dem Recht des Staates Colorado, ausschliesslicher Gerichtsstand sind die Gerichte in Denver. Die Konzernmutter Kape Technologies gibt London, Vereinigtes Koenigreich, als Hauptsitz an.provider claim |
| Intelligence alliance of the home country | 14 Eyesconfirmed | Five Eyesconfirmed |
| Parent group / holding | CyberDock IT Solutions GmbH (Hamburg)provider claim | Kape Technologiesprovider claim |
| Beneficial owners publicly known | partly knownprovider claim | fully knownconfirmed |
| Ownership structure | owners undisclosedprovider claim | ? |
| Leadership team publicly named | yesprovider claim | noprovider claim |
| Verifiable postal address for legal service | yesprovider claim | yesprovider claim |
| Sister VPN brands in the group | none documentedprovider claim | ExpressVPN, CyberGhost VPNconfirmed |
| Group owns VPN review and comparison sites | none documentedprovider claim | Die Konzernmutter Kape Technologies fuehrt neben den VPN-Marken die Marke Webselenese, beschrieben als Portfolio von Vergleichsseiten mit datengestuetzten Inhalten zu Privatsphaere und Sicherheit. Einzelne Seitennamen nennt Kape auf der Markenseite nicht.provider claim |
| Runs an affiliate programme | yesprovider claim | yesprovider claim |
| Typical commission rate | ? | Bis zu 33 Prozent Provision auf Neuabschluesse. Die Abwicklung laeuft ueber die Plattform affiliates.kape.com.provider claim |
| YouTube and influencer sponsoring | unknownprovider claim | occasionalprovider claim |
| Documented misleading advertising claims | ? | Die Funktionsuebersicht wirbt am 03.08.2026 mit unbreakable VPN encryption. Eine unknackbare Verschluesselung ist kein pruefbarer Fachbegriff. Die Verschluesselungsseite desselben Anbieters nennt als eingesetzte Verfahren AES-128-GCM als Voreinstellung, AES-256 als waehlbare Alternative und ChaCha20 bei WireGuard.provider claim |
| Acquisition history / former name | Originally Switzerland-based (from 2008); later operated by CyberDock IT Solutions GmbH in Hamburg, Germany; technical entity claimed as Webinvest International SA (Panama)provider claim | Kape Technologies fuehrt Private Internet Access als eigene Marke. Am 13.01.2023 lag ein verbessertes Uebernahmeangebot der Unikmind-Gruppe fuer Kape ueber 2,85 Pfund je Aktie vor, verbunden mit dem Ziel, Kape als privates Unternehmen weiterzufuehren.confirmed |
| Operating status | discontinuedconfirmed | activeconfirmed |
| Discontinuation date | 01/30/2026provider claim | ? |
| Core statement of the logging policy | No user traffic logs; no IP addresses, access times/duration, or per-user bandwidth stored; account holds login, expiry, emailconfirmed | Die Datenschutzerklaerung sagt: We DO NOT collect or store browsing history, connected content, user IPs, connection time stamps, bandwidth logs, DNS queries, or anything like that. We collect and retain zero user logs.provider claim |
| Activity and traffic logs | noneconfirmed | noneconfirmed |
| Connection logs | noneconfirmed | noneconfirmed |
| Storage of the real IP address | not storedconfirmed | not storedconfirmed |
| Storage of the assigned VPN IP | not storedprovider claim | unclearprovider claim |
| Precision of stored timestamps | noneconfirmed | noneconfirmed |
| Recording of transferred data volume | aggregate onlyconfirmed | aggregate onlyconfirmed |
| Enforcement of the device limit | Unlimited simultaneous connections (vendor claim; mirrored in reviews)provider claim | Der Anbieter erlaubt unbegrenzt viele gleichzeitige Verbindungen je Abonnement. Die Nutzungsbedingungen behalten sich vor, bei Missbrauch dieser Regelung den Kunden zu kontaktieren und die Nutzung im Wiederholungsfall einzuschraenken.provider claim |
| Minimum account data required | username/password, account expiry, emailconfirmed | E-Mail-Adresse und Zahlung. Die Datenschutzerklaerung sagt: We need two things to sign you up for a subscription: 1) an email address, and 2) payment. Fuer Kunden mit Wohnsitz in den USA koennen zusaetzlich Bundesstaat und Postleitzahl erhoben werden.provider claim |
| Telemetry in the apps | noneprovider claim | opt inprovider claim |
| Trackers and SDKs in the Android app | None — vendor claimed in-house development without third parties (Wayback home)provider claim | Not enumerated by name in privacy policy; third-party payment processors and mailing partners referencedprovider claim |
| Trackers in the iOS app | No iOS app (CyberInsider con); N/A for first-party iOS SDKsprovider claim | Not enumerated by name in privacy policy; third-party payment processors and mailing partners referencedprovider claim |
| Trackers and cookies on the website | Google Analytics with anonymizeIp; advertising cookies disclosedprovider claim | Die Datenschutzerklaerung nennt anonymisierte Google-Analytics-Daten. Der Support-Chat laeuft ueber Deskpro, das laut derselben Erklaerung eine zufaellig erzeugte visitor_id im Cookie, den verwendeten Browser, das Land und das Besuchsdatum in einer eigenen Datenbank speichert.provider claim |
| Data shared with third parties | Payment processors (Paymentwall, PayPal, Stripe, Bitcoin processors); Google Analytics on website with anonymized IPprovider claim | Deskpro als Dienstleister fuer den Kundenservice, die Zahlungspartner Stripe, Amazon Payments, BitPay und PayPal sowie, bei Anmeldung zum Newsletter, die den Verteiler betreuenden Dritten.provider claim |
| Retention periods stated in the policy | VPN: no connection data retained; account credentials/email/expiry retained for billing/supportprovider claim | Unbestimmt. Die Datenschutzerklaerung nennt keine Frist, sondern speichert Daten so lange, wie es fuer den Dienst, gesetzliche Pflichten, Streitbeilegung und die Durchsetzung von Vereinbarungen noetig ist.provider claim |
| EU representative named under GDPR | yesprovider claim | noprovider claim |
| Independent no-logs audit | noprovider claim | yesconfirmed |
| No-logs audit details | No-logs policy described as involuntarily tested via police server seizures (notably 2016 Golem/heise reporting); vendor claimed regular internal/external audits on Wayback homepageprovider claim | Deloitte Audit S.R.L., Bukarest, Limited Assurance nach ISAE 3000 (Revised), Stichtag 31.01.2024, unterzeichnet am 17.04.2024 von Ana Corina Dimitriu. Ergebnis: nothing has come to our attention, dass Konfiguration der IT-Systeme und zugehoeriger IT-Betrieb nicht der Beschreibung in Anhang II entsprechen. Der Bericht haelt fest, dass die Aussage nur fuer den Stichtag gilt.confirmed |
| Audit report published | not publishedprovider claim | full reportconfirmed |
| App and client audits | Vendor claimed regular internal/external audits on Wayback homepage; no named app-audit firm/report URL foundprovider claim | Wikipedia: Deloitte no-logs audit (announced 2022) for privacy claims; open-source clients on GitHubconfirmed |
| Infrastructure and server audits | No public infra audit report found; involuntary 2016 seizure treated as practical no-logs test in secondary sourcesprovider claim | Im Rahmen des Berichts vom 17.04.2024 pruefte Deloitte relevante IT-Systeme einschliesslich VPN- und Verteilservern, die Richtlinien fuer Nutzerzugriff, Change-, Konfigurations- und Incident-Management sowie stichprobenweise die Prozesse fuer Betrieb, Ausrollen und Konfiguration der Systeme. Die Zahl der einbezogenen Standorte nennt der Bericht nicht.confirmed |
| Audit frequency | irregularprovider claim | irregularprovider claim |
| Tested in court or by authorities | 2016 Netherlands server seizure reported; no customer data recovered (vendor/community narrative on archived pages and reviews)provider claim | Im Hacking-Verfahren gegen Ross M. Colby vor dem US-Bundesbezirksgericht in San Jose, Prozessbeginn 29.05.2018, sagte John Allan Arsenault aus, Justiziar der damaligen Muttergesellschaft London Trust Media. Er erklaerte, PIA fuehre keine Protokolle der Internetaktivitaet seiner Kunden und speichere keine Namen und Anschriften, weshalb sich Vorladungen nicht sinnvoll beantworten liessen. Der Anbieter verweist zusaetzlich auf Vorladungen aus den Jahren 2016 und 2017.confirmed |
| Transparency report | noneprovider claim | regularprovider claim |
| Warrant canary | staleprovider claim | ? |
| Security incidents and data leaks | Police seizures of VPN hardware/servers reported (heise 2010; Golem 2016); operator framed seizures as validating no-logs (no user data found)confirmed | ? |
| Bug bounty programme | ? | Not advertised as a public bug-bounty program on fetched About/home/privacy pagesprovider claim |
| Handling of reported vulnerabilities | ? | Vulnerability Disclosure Program in Zusammenarbeit mit YesWeHack, Meldung ueber ein Formular auf der Anbieterseite. Reaktionsfristen, Geltungsbereich und Praemien nennt die Programmseite nicht.provider claim |
| Open source clients | someprovider claim | allconfirmed |
| Open source server side | noprovider claim | noprovider claim |
| Reproducible builds | noprovider claim | noprovider claim |
| Available on F-Droid | noprovider claim | noprovider claim |
| Listings by independent bodies | Historically recommended in privacy community reviews; CyberInsider and SafetyDetectives reviewed it; recommendations withdrawn after Jan 2026 shutdownprovider claim | Covered by TechRadar, Tom's Guide, PCMag; Wikipedia summarizes generally positive reviews and Deloitte no-logs audit (2022)confirmed |
| WireGuard | noprovider claim | yesprovider claim |
| OpenVPN over UDP | yesprovider claim | yesprovider claim |
| OpenVPN over TCP | yesprovider claim | yesprovider claim |
| IKEv2/IPsec | yesprovider claim | yesprovider claim |
| Proprietary protocol | Stealth VPN (DPI obfuscation wrapping VPN to look like HTTPS)provider claim | noneprovider claim |
| Legacy protocols still offered | SSH2 tunnelprovider claim | none highlighted beyond WireGuard/OpenVPNprovider claim |
| Default data cipher | AES-256 (OpenVPN)provider claim | OpenVPN standardmaessig AES-128-GCM, in den Einstellungen auf AES-256 umstellbar. WireGuard nutzt ChaCha20.provider claim |
| Weakest accepted cipher | AES-256provider claim | AES-128 bei OpenVPN. Die Desktop-App stellt unter Data Encryption die Wahl zwischen AES-128 und AES-256, die Verschluesselungsseite nennt AES-128-GCM als Voreinstellung.provider claim |
| Key exchange and authentication | OpenVPN / IPsec industry standards (details not fully specified on feature pages)provider claim | OpenVPN mit RSA-4096, WireGuard mit Curve25519.provider claim |
| Perfect forward secrecy | yesprovider claim | yesprovider claim |
| Post-quantum key exchange | not availableprovider claim | not availableprovider claim |
| Own DNS resolvers | yesprovider claim | yesprovider claim |
| DNS leak protection | yesprovider claim | yesprovider claim |
| IPv6 handling | routed through tunnelprovider claim | disabledprovider claim |
| WebRTC protection or guidance | yesprovider claim | yesprovider claim |
| Obfuscation methods | Stealth VPN (HTTPS-like masking against DPI)provider claim | Shadowsocks im Multi-Hop-Bereich der Desktop-App, vom Anbieter beschrieben als verschluesselter Proxy, der den Verkehr wie gewoehnlichen Internetverkehr aussehen laesst. Die Funktionsseite beschreibt dies als zusaetzliche SSL-Schicht.provider claim |
| Usability behind the Great Firewall | unclearprovider claim | ? |
| Kill switch | system-wideprovider claim | system-wideprovider claim |
| Permanent lockdown | noprovider claim | yesprovider claim |
| Split tunneling | yes (app split-tunneling per SafetyDetectives review of the service)provider claim | Steuerung, welche Anwendungen und IP-Adressen das VPN umgehen oder ausschliesslich nutzen. Unter Windows und Linux gilt die Aufteilung laut Anbieter auch fuer DNS-Verkehr.provider claim |
| Multihop | freely combinableprovider claim | not availableprovider claim |
| Tor integration (Onion over VPN) | noprovider claim | noprovider claim |
| Port forwarding | availableprovider claim | limitedprovider claim |
| SOCKS5 proxy | yesprovider claim | yesprovider claim |
| HTTP proxy | yesprovider claim | noprovider claim |
| Smart DNS | noprovider claim | yesprovider claim |
| Ad and tracker filtering in DNS | configurableprovider claim | fixed listprovider claim |
| Malware and phishing filter | yesprovider claim | yesprovider claim |
| Custom DNS servers allowed | yesprovider claim | yesprovider claim |
| Local network access toggle | yesprovider claim | yesprovider claim |
| Auto connect rules | yesprovider claim | yesprovider claim |
| Private device network (mesh) | noprovider claim | noprovider claim |
| GPS location override (Android) | noprovider claim | noprovider claim |
| Traffic analysis defence | Stealth VPN Technology / NeuroRouting historically offeredprovider claim | Standard VPN encryption; no specialized cover-traffic feature marketedprovider claim |
| IPv6 inside the tunnel | yesprovider claim | noprovider claim |
| Obfuscation without configuration | noprovider claim | noprovider claim |
| Number of servers | 55 Serverprovider claim | ? |
| Number of countries | 23 Laenderprovider claim | 91 Laenderdisputed |
| Number of cities | 35 Staedteprovider claim | ? |
| Virtual locations | no virtual locationsprovider claim | labelledprovider claim |
| RAM-only servers (diskless) | entire networkprovider claim | entire networkconfirmed |
| Hardware ownership | colocationprovider claim | mixedprovider claim |
| Own AS (autonomous system) | noprovider claim | noprovider claim |
| 10 Gbps ports | some serversprovider claim | some serversprovider claim |
| P2P and file sharing | entire networkprovider claim | entire networkprovider claim |
| Public server list | yesprovider claim | yesprovider claim |
| Public status page | yesprovider claim | noprovider claim |
| Known upstream hosting providers | 100% dedicated bare-metal / root servers (no cloud VPS); operators not individually named on fetched pagesprovider claim | Not individually named on fetched home/features pages; markets NextGen servers in dozens of countriesprovider claim |
| Windows app | native appprovider claim | native appprovider claim |
| macOS app | native appprovider claim | native appprovider claim |
| Linux app with GUI | native appprovider claim | native appprovider claim |
| Linux command line | manual config onlyprovider claim | manual config onlyprovider claim |
| Android app | native appprovider claim | native appprovider claim |
| iOS app | native appprovider claim | native appprovider claim |
| Android TV app | not availableprovider claim | native appprovider claim |
| Apple TV app | not availableprovider claim | native appprovider claim |
| Fire TV app | not availableprovider claim | native appprovider claim |
| Browser extension | not availableprovider claim | own extensionprovider claim |
| Type of browser extension | no extensionprovider claim | standalone browser proxyprovider claim |
| Router support | VPN Routers documentation linked in footerprovider claim | Der Anbieter nennt ASUSWRT, Asuswrt-Merlin und DD-WRT als kompatible Router-Firmware und verweist fuer Anleitungen auf das Support-Portal. Zusaetzlich besteht eine Partnerschaft mit FlashRouters, die Router mit vorinstalliertem PIA liefern.provider claim |
| Native build for Apple Silicon | yesprovider claim | yesprovider claim |
| Command line documented | yesprovider claim | yesprovider claim |
| Simultaneous devices | unlimited / personal multi-device use allowed; no sharing credentialsprovider claim | Unbegrenzt viele gleichzeitige Verbindungen je Abonnement.provider claim |
| Usable without an account | noprovider claim | noprovider claim |
| Data required at signup | any email addressprovider claim | any email addressprovider claim |
| Account model | email as loginprovider claim | email as loginprovider claim |
| Cash by mail | yesprovider claim | noprovider claim |
| Monero | noprovider claim | noprovider claim |
| Bitcoin | yesprovider claim | yesprovider claim |
| Lightning | noprovider claim | noprovider claim |
| Retail gift cards | yesprovider claim | yesprovider claim |
| PayPal | yesprovider claim | yesprovider claim |
| Credit and debit card | yesprovider claim | yesprovider claim |
| SEPA payment | yesprovider claim | noprovider claim |
| Monthly price | €12.99provider claim | €11.69provider claim |
| Effective price on the longest term | €8.95provider claim | €1.79provider claim |
| Price change at renewal | same priceprovider claim | moderate increaseprovider claim |
| Flat pricing without permanent discounts | noprovider claim | noprovider claim |
| Free tier and its limits | noneprovider claim | none (warns against free VPNs selling data)provider claim |
| Money-back window | 7 Tageprovider claim | 30 Tageprovider claim |
| Cancellation path | cancel in accountprovider claim | cancel in accountprovider claim |
| P2P policy in the terms of service | entire networkprovider claim | entire networkprovider claim |
| Streaming unblocking officially advertised | noprovider claim | yesprovider claim |
| Netflix regions reported | Poor / largely incompatible with Netflix and Disney+ per CyberInsider testing notesprovider claim | ? |
| Other streaming services | CyberInsider: does not work well with streaming sites such as Netflix and Disney Plusprovider claim | ? |
| Bandwidth cap | no limitprovider claim | no limitprovider claim |
| Data cap | noneprovider claim | noneprovider claim |
| SMTP and port 25 handling | Not documented on fetched Wayback/review pagesprovider claim | ? |
| 24/7 live chat | noprovider claim | yesprovider claim |
| Email or ticket support | yesconfirmed | yesprovider claim |
| Telephone support | noprovider claim | noprovider claim |
| German-language support | yesprovider claim | yesprovider claim |
| Documentation assessment | workableprovider claim | workableprovider claim |
| Self-hosted chat widget | noprovider claim | noprovider claim |
| Self-service account deletion | yesprovider claim | noprovider claim |
| SSL Labs grade of the website | ? | A+confirmed |
| Tracker load of the website | Privacy policy covered website cookies historicallyprovider claim | Marketing site language switcher/cookies; see privacy policyprovider claim |
| URL of the warrant canary | Historical warrant canary page (service discontinued)provider claim | none found on fetched pagesprovider claim |
| Length and readability of the legal documents | Technical privacy-focused documentation historicallyprovider claim | Feature pages clear; legal pages standard vendor styleprovider claim |
| Marketing claims contradicting the provider's own terms | Discontinued service — historical claims onlyprovider claim | Die Funktionsseite wirbt am 03.08.2026 unter Unblock Websites mit Bypass blocks with PIA and safely access your favorite content from anywhere in the world. Der Support-Artikel zum Streaming bezeichnet die Nutzung to circumvent geographic restrictions imposed by content providers dagegen als strictly prohibited and constitutes a breach of our Terms of Service.provider claim |