Private Internet Access
vpn-matrix.com earns nothing from this entry. The link to the provider website is a source, not a recommendation.
Who owns this
Parent company
Kape Technologies
Brands in the same group
- Private Internet Access this entry
- CyberGhost
- ExpressVPN
- ZenMatediscontinued
Further brands according to the source: ExpressVPN, CyberGhost VPN
This group also owns review and comparison sites
Die Konzernmutter Kape Technologies fuehrt neben den VPN-Marken die Marke Webselenese, beschrieben als Portfolio von Vergleichsseiten mit datengestuetzten Inhalten zu Privatsphaere und Sicherheit. Einzelne Seitennamen nennt Kape auf der Markenseite nicht.
If the same group tests its own service, that review is not independent. That is noted here as ownership only.
Audits and incidents
Sourced facts with dates only, no judgements. Ongoing proceedings are marked as such.
Tested in court or by authorities
trust.court_tested
- Private Internet Access No-Logging Claims Proven True Again in CourtPressretrieved 08/03/2026
- PIA Transparency ReportVendor documentretrieved 08/03/2026
No-logs audit details
trust.nolog_audit_details
- Private Internet Access Independent Limited Assurance Report, April 2024Auditretrieved 08/03/2026
App and client audits
trust.app_audits
- Private Internet Access - WikipediaOtherretrieved 08/04/2026
Infrastructure and server audits
trust.infra_audit
- Private Internet Access Independent Limited Assurance Report, April 2024Auditretrieved 08/03/2026
Transparency report
trust.transparency_report
- Private Internet Access Transparency Report Q4 2025Vendor documentretrieved 08/03/2026
- PIA Transparency ReportVendor documentretrieved 08/03/2026
Acquisition history / former name
company.acquisition_history
- Kape Technologies: Our BrandsVendor documentretrieved 08/03/2026
- Kape Technologies set for Unikmind takeoverPressretrieved 08/03/2026
Documented misleading advertising claims
company.misleading_claims
- PIA VPN FeaturesVendor documentretrieved 08/03/2026
- PIA VPN EncryptionVendor documentretrieved 08/03/2026
Marketing claims contradicting the provider's own terms
site.claims_vs_reality
- Streaming with Private Internet AccessVendor documentretrieved 08/03/2026
- PIA VPN FeaturesVendor documentretrieved 08/03/2026
All criteria
Empty cells mean we lack the source.
Company and ownership
18/21 sourcedLegal company name
company.legal_name
- Private Internet Access Independent Limited Assurance Report, April 2024Auditretrieved 08/03/2026
- PIA Terms of ServiceTerms of serviceretrieved 08/03/2026
Trademark holder, if different
company.brand_owner
- Kape Technologies: Our BrandsVendor documentretrieved 08/03/2026
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Year founded
company.founded
- Private Internet Access - WikipediaOtherretrieved 08/04/2026
Headquarters (country)
company.hq_country
- About PIAVendor documentretrieved 08/03/2026
- Private Internet Access Independent Limited Assurance Report, April 2024Auditretrieved 08/03/2026
Other relevant jurisdictions
company.jurisdictions
- Kape TechnologiesVendor documentretrieved 08/03/2026
- PIA Terms of ServiceTerms of serviceretrieved 08/03/2026
Intelligence alliance of the home country
company.eyes_alliance
- PIA homeVendor documentretrieved 08/04/2026
- Five Eyes - WikipediaOtherretrieved 08/04/2026
Parent group / holding
company.parent
- Kape Technologies: Our BrandsVendor documentretrieved 08/03/2026
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Beneficial owners publicly known
company.ubo_public
- Kape Technologies set for Unikmind takeoverPressretrieved 08/03/2026
Ownership structure
company.ownership_type
We have no source for this criterion.
Leadership team publicly named
company.team_public
- PIA homeVendor documentretrieved 08/04/2026
Verifiable postal address for legal service
company.address_verifiable
- About PIAVendor documentretrieved 08/03/2026
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Sister VPN brands in the group
company.sister_vpn_brands
- Kape Technologies: Our BrandsVendor documentretrieved 08/03/2026
- Kape Technologies set for Unikmind takeoverPressretrieved 08/03/2026
Group owns VPN review and comparison sites
company.owns_review_sites
- Kape Technologies: Our BrandsVendor documentretrieved 08/03/2026
Runs an affiliate programme
company.affiliate_program
- PIA Affiliate ProgramVendor documentretrieved 08/03/2026
Typical commission rate
company.affiliate_commission
- PIA Affiliate ProgramVendor documentretrieved 08/03/2026
YouTube and influencer sponsoring
company.influencer_sponsoring
- Private Internet Access homeVendor documentretrieved 08/04/2026
Documented misleading advertising claims
company.misleading_claims
- PIA VPN FeaturesVendor documentretrieved 08/03/2026
- PIA VPN EncryptionVendor documentretrieved 08/03/2026
Acquisition history / former name
company.acquisition_history
- Kape Technologies: Our BrandsVendor documentretrieved 08/03/2026
- Kape Technologies set for Unikmind takeoverPressretrieved 08/03/2026
Operating status
company.status
Discontinuation date
company.discontinued_date
We have no source for this criterion.
User base migrated to
company.user_base_migrated_to
We have no source for this criterion.
Logging and data collection
16/16 sourcedCore statement of the logging policy
logging.policy_summary
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Activity and traffic logs
logging.activity_logs
- Private Internet Access Independent Limited Assurance Report, April 2024Auditretrieved 08/03/2026
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Connection logs
logging.connection_logs
- Private Internet Access Independent Limited Assurance Report, April 2024Auditretrieved 08/03/2026
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Storage of the real IP address
logging.source_ip_stored
- Private Internet Access Independent Limited Assurance Report, April 2024Auditretrieved 08/03/2026
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Storage of the assigned VPN IP
logging.assigned_ip_stored
- Privacy Policy | PIATerms of serviceretrieved 08/04/2026
Precision of stored timestamps
logging.timestamps_stored
- Private Internet Access Independent Limited Assurance Report, April 2024Auditretrieved 08/03/2026
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Recording of transferred data volume
logging.bandwidth_logged
- Private Internet Access Independent Limited Assurance Report, April 2024Auditretrieved 08/03/2026
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Enforcement of the device limit
logging.concurrent_conn_enforcement
- How many devices can I use simultaneously while connected to the VPN service?Vendor documentretrieved 08/03/2026
- PIA Terms of ServiceTerms of serviceretrieved 08/03/2026
Minimum account data required
logging.account_data_minimum
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Telemetry in the apps
logging.app_telemetry
- Understanding Android Settings and ProtocolsVendor documentretrieved 08/03/2026
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Trackers and SDKs in the Android app
logging.thirdparty_sdks_android
- Privacy Policy | PIATerms of serviceretrieved 08/04/2026
Trackers in the iOS app
logging.thirdparty_sdks_ios
- Privacy Policy | PIATerms of serviceretrieved 08/04/2026
Trackers and cookies on the website
logging.website_trackers
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Retention periods stated in the policy
logging.retention_period
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
EU representative named under GDPR
logging.gdpr_representative
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Evidence, audits and track record
15/17 sourcedIndependent no-logs audit
trust.nolog_audit
- Private Internet Access Independent Limited Assurance Report, April 2024Auditretrieved 08/03/2026
No-logs audit details
trust.nolog_audit_details
- Private Internet Access Independent Limited Assurance Report, April 2024Auditretrieved 08/03/2026
Audit report published
trust.audit_report_public
- Private Internet Access Independent Limited Assurance Report, April 2024Auditretrieved 08/03/2026
App and client audits
trust.app_audits
- Private Internet Access - WikipediaOtherretrieved 08/04/2026
Infrastructure and server audits
trust.infra_audit
- Private Internet Access Independent Limited Assurance Report, April 2024Auditretrieved 08/03/2026
Audit frequency
trust.audit_cadence
- Private Internet Access Independent Limited Assurance Report, April 2024Auditretrieved 08/03/2026
- Private Internet Access Concludes Second Security AuditVendor documentretrieved 08/03/2026
Tested in court or by authorities
trust.court_tested
- Private Internet Access No-Logging Claims Proven True Again in CourtPressretrieved 08/03/2026
- PIA Transparency ReportVendor documentretrieved 08/03/2026
Transparency report
trust.transparency_report
- Private Internet Access Transparency Report Q4 2025Vendor documentretrieved 08/03/2026
- PIA Transparency ReportVendor documentretrieved 08/03/2026
Warrant canary
trust.warrant_canary
We have no source for this criterion.
Security incidents and data leaks
trust.breach_history
We have no source for this criterion.
Bug bounty programme
trust.bug_bounty
- About Us | PIAVendor documentretrieved 08/04/2026
- PIA homeVendor documentretrieved 08/04/2026
Handling of reported vulnerabilities
trust.cve_handling
- PIA Vulnerability Disclosure ProgramVendor documentretrieved 08/03/2026
Open source clients
trust.opensource_clients
- GitHub: pia-fossOtherretrieved 08/03/2026
- PIA Open Source VPNVendor documentretrieved 08/03/2026
Open source server side
trust.opensource_server
- VPN Features and Use Cases | Private Internet AccessVendor documentretrieved 08/04/2026
Reproducible builds
trust.reproducible_builds
- VPN Features and Use Cases | Private Internet AccessVendor documentretrieved 08/04/2026
Available on F-Droid
trust.fdroid_available
- VPN Features and Use Cases | Private Internet AccessVendor documentretrieved 08/04/2026
Listings by independent bodies
trust.independent_recommendations
- Private Internet Access - WikipediaOtherretrieved 08/04/2026
Protocols and cryptography
16/17 sourcedWireGuard
crypto.wireguard
- Understanding Advanced Settings on the Desktop PIA ClientVendor documentretrieved 08/03/2026
- PIA VPN EncryptionVendor documentretrieved 08/03/2026
OpenVPN over UDP
crypto.openvpn_udp
- Windows - Change PortsVendor documentretrieved 08/03/2026
- Understanding Advanced Settings on the Desktop PIA ClientVendor documentretrieved 08/03/2026
OpenVPN over TCP
crypto.openvpn_tcp
- Windows - Change PortsVendor documentretrieved 08/03/2026
- Understanding Advanced Settings on the Desktop PIA ClientVendor documentretrieved 08/03/2026
IKEv2/IPsec
crypto.ikev2
- Understanding Advanced Settings on the Desktop PIA ClientVendor documentretrieved 08/03/2026
- Understanding iOS Settings and Protocols in the PIA AppVendor documentretrieved 08/03/2026
Proprietary protocol
crypto.proprietary_protocol
- PIA featuresVendor documentretrieved 08/04/2026
Legacy protocols still offered
crypto.legacy_protocols
- VPN Features and Use Cases | Private Internet AccessVendor documentretrieved 08/04/2026
Default data cipher
crypto.data_cipher_default
- Understanding Advanced Settings on the Desktop PIA ClientVendor documentretrieved 08/03/2026
- PIA VPN EncryptionVendor documentretrieved 08/03/2026
Weakest accepted cipher
crypto.data_cipher_weakest
- Understanding Advanced Settings on the Desktop PIA ClientVendor documentretrieved 08/03/2026
- PIA VPN EncryptionVendor documentretrieved 08/03/2026
Key exchange and authentication
crypto.handshake
- PIA VPN EncryptionVendor documentretrieved 08/03/2026
Perfect forward secrecy
crypto.pfs
- VPN Features | PIAVendor documentretrieved 08/04/2026
Post-quantum key exchange
crypto.post_quantum
- PIA featuresVendor documentretrieved 08/04/2026
Own DNS resolvers
crypto.own_dns
- Using PIA DNS in Custom ConfigurationsVendor documentretrieved 08/03/2026
DNS leak protection
crypto.dns_leak_protection
- PIA VPN FeaturesVendor documentretrieved 08/03/2026
IPv6 handling
crypto.ipv6_handling
- Why Do You Block IPv6?Vendor documentretrieved 08/03/2026
WebRTC protection or guidance
crypto.webrtc_guidance
- VPN Features | PIAVendor documentretrieved 08/04/2026
Obfuscation methods
crypto.obfuscation
- Understanding Basic Settings on the PIA ClientVendor documentretrieved 08/03/2026
- PIA VPN FeaturesVendor documentretrieved 08/03/2026
Usability behind the Great Firewall
crypto.works_in_china
We have no source for this criterion.
Features
19/20 sourcedKill switch
features.killswitch
- Understanding Basic Settings on the PIA ClientVendor documentretrieved 08/03/2026
Permanent lockdown
features.killswitch_permanent
- Understanding Basic Settings on the PIA ClientVendor documentretrieved 08/03/2026
Split tunneling
features.split_tunneling
- Understanding Basic Settings on the PIA ClientVendor documentretrieved 08/03/2026
Multihop
features.multihop
- PIA featuresVendor documentretrieved 08/04/2026
Tor integration (Onion over VPN)
features.tor_integration
- Can I Use Tor with the Private Internet Access Service?Vendor documentretrieved 08/03/2026
Port forwarding
features.port_forwarding
- Understanding Android Settings and ProtocolsVendor documentretrieved 08/03/2026
- PIA VPN FeaturesVendor documentretrieved 08/03/2026
Surcharge for a dedicated IP
features.dedicated_ip
We have no source for this criterion.
SOCKS5 proxy
features.socks5
- Understanding Basic Settings on the PIA ClientVendor documentretrieved 08/03/2026
HTTP proxy
features.http_proxy
- VPN Features and Use Cases | Private Internet AccessVendor documentretrieved 08/04/2026
Smart DNS
features.smart_dns
- How to Set Up Smart DNSVendor documentretrieved 08/03/2026
Ad and tracker filtering in DNS
features.adblock_dns
- Understanding Basic Settings on the PIA ClientVendor documentretrieved 08/03/2026
- PIA VPN FeaturesVendor documentretrieved 08/03/2026
Malware and phishing filter
features.malware_filter
- Understanding Basic Settings on the PIA ClientVendor documentretrieved 08/03/2026
Custom DNS servers allowed
features.custom_dns_allowed
- Understanding Advanced Settings on the Desktop PIA ClientVendor documentretrieved 08/03/2026
Local network access toggle
features.lan_access_toggle
- Understanding Basic Settings on the PIA ClientVendor documentretrieved 08/03/2026
Auto connect rules
features.autoconnect_rules
- Understanding Basic Settings on the PIA ClientVendor documentretrieved 08/03/2026
- Understanding Android Settings and ProtocolsVendor documentretrieved 08/03/2026
Private device network (mesh)
features.mesh_private_net
- VPN Features and Use Cases | Private Internet AccessVendor documentretrieved 08/04/2026
GPS location override (Android)
features.gps_spoofing
- VPN Features and Use Cases | Private Internet AccessVendor documentretrieved 08/04/2026
Traffic analysis defence
features.traffic_analysis_defense
- VPN Features | PIAVendor documentretrieved 08/04/2026
IPv6 inside the tunnel
features.ipv6_tunnel
- Why Do You Block IPv6?Vendor documentretrieved 08/03/2026
Obfuscation without configuration
features.stealth_default
- VPN Features and Use Cases | Private Internet AccessVendor documentretrieved 08/04/2026
Servers and network
10/12 sourcedNumber of servers
network.server_count
We have no source for this criterion.
Number of countries
network.country_count
- Private Internet Access StartseiteVendor documentretrieved 08/03/2026
- PIA VPN ServersVendor documentretrieved 08/03/2026
Number of cities
network.city_count
We have no source for this criterion.
Virtual locations
network.virtual_locations
- Understanding Android Settings and ProtocolsVendor documentretrieved 08/03/2026
- What Are Virtual Server Locations?Vendor documentretrieved 08/03/2026
RAM-only servers (diskless)
network.ram_only
- Private Internet Access Independent Limited Assurance Report, April 2024Auditretrieved 08/03/2026
Hardware ownership
network.ownership
- PIA homeVendor documentretrieved 08/04/2026
Own AS (autonomous system)
network.own_asn
- Private Internet AccessVendor documentretrieved 08/04/2026
10 Gbps ports
network.10g_servers
- Private Internet AccessVendor documentretrieved 08/04/2026
P2P and file sharing
network.p2p_servers
- VPN Features and Use Cases | Private Internet AccessVendor documentretrieved 08/04/2026
Public server list
network.server_list_public
- PIA VPN ServersVendor documentretrieved 08/03/2026
Public status page
network.status_page
- Private Internet AccessVendor documentretrieved 08/04/2026
Known upstream hosting providers
network.hosting_providers
- PIA homeVendor documentretrieved 08/04/2026
- Buy VPN | PIAVendor documentretrieved 08/04/2026
Apps and platforms
16/16 sourcedWindows app
apps.windows
- What Operating Systems Are Supported?Vendor documentretrieved 08/03/2026
macOS app
apps.macos
- What Operating Systems Are Supported?Vendor documentretrieved 08/03/2026
Linux app with GUI
apps.linux_gui
- What Operating Systems Are Supported?Vendor documentretrieved 08/03/2026
- PIA DownloadVendor documentretrieved 08/03/2026
Linux command line
apps.linux_cli
- Linux - Manual Connection ScriptsVendor documentretrieved 08/03/2026
Android app
apps.android
- What Operating Systems Are Supported?Vendor documentretrieved 08/03/2026
iOS app
apps.ios
- What Operating Systems Are Supported?Vendor documentretrieved 08/03/2026
Android TV app
apps.androidtv
- PIA VPN Setup and Features for Android TV BoxesVendor documentretrieved 08/03/2026
Apple TV app
apps.appletv
- What Operating Systems Are Supported?Vendor documentretrieved 08/03/2026
Fire TV app
apps.firetv
- What Operating Systems Are Supported?Vendor documentretrieved 08/03/2026
Browser extension
apps.browser_ext
- How do your Browser Extensions work?Vendor documentretrieved 08/03/2026
- What Operating Systems Are Supported?Vendor documentretrieved 08/03/2026
Type of browser extension
apps.browser_ext_type
- How do your Browser Extensions work?Vendor documentretrieved 08/03/2026
Router support
apps.router_support
- PIA DownloadVendor documentretrieved 08/03/2026
- PIA Router VPNVendor documentretrieved 08/03/2026
Native build for Apple Silicon
apps.macos_arm_native
- What Operating Systems Are Supported?Vendor documentretrieved 08/03/2026
Command line documented
apps.cli_documented
- Linux - Manual Connection ScriptsVendor documentretrieved 08/03/2026
Simultaneous devices
apps.simultaneous_devices
- How many devices can I use simultaneously while connected to the VPN service?Vendor documentretrieved 08/03/2026
Usable without an account
apps.no_account_needed
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Account, pricing and payment
17/17 sourcedData required at signup
pricing.signup_email_required
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Account model
pricing.account_model
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Cash by mail
pricing.cash_by_mail
- Private Internet AccessVendor documentretrieved 08/04/2026
Monero
pricing.monero
- Private Internet AccessVendor documentretrieved 08/04/2026
Bitcoin
pricing.bitcoin
- What Payment Methods Do You Accept?Vendor documentretrieved 08/03/2026
Lightning
pricing.lightning
- Private Internet AccessVendor documentretrieved 08/04/2026
Retail gift cards
pricing.retail_giftcards
- What Payment Methods Do You Accept?Vendor documentretrieved 08/03/2026
PayPal
pricing.paypal
- What Payment Methods Do You Accept?Vendor documentretrieved 08/03/2026
Credit and debit card
pricing.credit_card
- What Payment Methods Do You Accept?Vendor documentretrieved 08/03/2026
SEPA payment
pricing.sepa
- PIA buyVendor documentretrieved 08/04/2026
Monthly price
pricing.monthly_price
- Private Internet Access StartseiteVendor documentretrieved 08/03/2026
- PIA VPN kaufenVendor documentretrieved 08/03/2026
Effective price on the longest term
pricing.effective_price_longest
- Private Internet Access StartseiteVendor documentretrieved 08/03/2026
- PIA VPN kaufenVendor documentretrieved 08/03/2026
Price change at renewal
pricing.renewal_price_hike
- PIA buyVendor documentretrieved 08/04/2026
Flat pricing without permanent discounts
pricing.flat_pricing
- Private Internet Access StartseiteVendor documentretrieved 08/03/2026
- PIA VPN kaufenVendor documentretrieved 08/03/2026
Free tier and its limits
pricing.free_tier
- PIA buyVendor documentretrieved 08/04/2026
Money-back window
pricing.moneyback_days
- PIA Money-Back GuaranteeVendor documentretrieved 08/03/2026
- PIA Terms of ServiceTerms of serviceretrieved 08/03/2026
Cancellation path
pricing.cancellation_ease
- Delete Your PIA Account and All Associated DataVendor documentretrieved 08/03/2026
- PIA Terms of ServiceTerms of serviceretrieved 08/03/2026
Usage and performance
4/10 sourcedP2P policy in the terms of service
usage.p2p_policy
- VPN Features and Use Cases | Private Internet AccessVendor documentretrieved 08/04/2026
Streaming unblocking officially advertised
usage.streaming_officially
- Streaming with Private Internet AccessVendor documentretrieved 08/03/2026
Netflix regions reported
usage.netflix_regions_reported
We have no source for this criterion.
Other streaming services
usage.other_streaming_services
We have no source for this criterion.
Bandwidth cap
usage.bandwidth_cap
- PIA VPN kaufenVendor documentretrieved 08/03/2026
- PIA VPN FeaturesVendor documentretrieved 08/03/2026
Data cap
usage.data_cap
- VPN Features and Use Cases | Private Internet AccessVendor documentretrieved 08/04/2026
Speed measurement references
usage.speed_references
We have no source for this criterion.
Latency and gaming suitability
usage.latency_gaming
We have no source for this criterion.
SMTP and port 25 handling
usage.smtp_policy
We have no source for this criterion.
Official support in restrictive countries
usage.restrictive_countries_support
We have no source for this criterion.
Support and documentation
7/7 sourced24/7 live chat
support.livechat_247
- About PIAVendor documentretrieved 08/03/2026
Email or ticket support
support.email
- Delete Your PIA Account and All Associated DataVendor documentretrieved 08/03/2026
Telephone support
support.phone
- Private Internet AccessVendor documentretrieved 08/04/2026
German-language support
support.german_language
- Private Internet AccessVendor documentretrieved 08/04/2026
Documentation assessment
support.docs_quality
- VPN Features and Use Cases | Private Internet AccessVendor documentretrieved 08/04/2026
Self-hosted chat widget
support.selfhosted_chat
- PIA Privacy PolicyTerms of serviceretrieved 08/03/2026
Self-service account deletion
support.account_deletion_easy
- Delete Your PIA Account and All Associated DataVendor documentretrieved 08/03/2026
Provider website hygiene
5/5 sourcedSSL Labs grade of the website
site.ssl_grade
- SSL Labs grade for www.privateinternetaccess.comMeasurementretrieved 08/04/2026
URL of the warrant canary
site.canary_page
- Private Internet AccessVendor documentretrieved 08/04/2026
- VPN Features and Use Cases | Private Internet AccessVendor documentretrieved 08/04/2026
Length and readability of the legal documents
site.tos_readability
- VPN Features | PIAVendor documentretrieved 08/04/2026
- Private Internet AccessVendor documentretrieved 08/04/2026
Marketing claims contradicting the provider's own terms
site.claims_vs_reality
- Streaming with Private Internet AccessVendor documentretrieved 08/03/2026
- PIA VPN FeaturesVendor documentretrieved 08/03/2026
Something wrong here?
If a value is wrong or outdated, report it with evidence. Every change is reviewed and then appears publicly in the changelog.