vpn-matrix.com earns nothing from this entry. The link to the provider website is a source, not a recommendation.
Who owns this
Parent company
Point Wild
Brands in the same group
- TouchVPN this entry
- Betternet
- Hotspot Shield
- UltraVPN
- VPN360
Further brands according to the source: Hotspot Shield / Betternet / UltraVPN / VPN360 / TouchVPN (Point Wild consumer VPN portfolio; Hotspot Shield not separately fetched this session)
This group also owns review and comparison sites
Comparitech (acquired Oct 2021 by Pango Group)
If the same group tests its own service, that review is not independent. That is noted here as ownership only.
Audits and incidents
Sourced facts with dates only, no judgements. Ongoing proceedings are marked as such.
Tested in court or by authorities
trust.court_tested
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Security incidents and data leaks
trust.breach_history
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
No-logs audit details
trust.nolog_audit_details
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
App and client audits
trust.app_audits
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Infrastructure and server audits
trust.infra_audit
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Transparency report
trust.transparency_report
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Warrant canary
trust.warrant_canary
- Touch VPNVendor documentretrieved 08/04/2026
Acquisition history / former name
company.acquisition_history
- Our Story | Point WildVendor documentretrieved 08/04/2026
Documented misleading advertising claims
company.misleading_claims
- Touch VPNVendor documentretrieved 08/04/2026
User base migrated to
company.user_base_migrated_to
- Touch VPN activeVendor documentretrieved 08/04/2026
All criteria
Empty cells mean we lack the source.
Company and ownership
20/21 sourcedLegal company name
company.legal_name
- Touch VPNVendor documentretrieved 08/04/2026
Trademark holder, if different
company.brand_owner
- Our Story | Point WildVendor documentretrieved 08/04/2026
- Touch VPNVendor documentretrieved 08/04/2026
Year founded
company.founded
- Wikipedia: TouchVPNOtherretrieved 08/04/2026
Headquarters (country)
company.hq_country
- Our Team | Point WildVendor documentretrieved 08/04/2026
Other relevant jurisdictions
company.jurisdictions
- TouchVPN Privacy PolicyVendor documentretrieved 08/04/2026
- Point Wild Our StoryVendor documentretrieved 08/04/2026
Intelligence alliance of the home country
company.eyes_alliance
- Wikipedia: Five EyesOtherretrieved 08/04/2026
Parent group / holding
company.parent
- Our Story | Point WildVendor documentretrieved 08/04/2026
Beneficial owners publicly known
company.ubo_public
- Point Wild leadership namedVendor documentretrieved 08/04/2026
Ownership structure
company.ownership_type
- Our Story | Point WildVendor documentretrieved 08/04/2026
- Our Team | Point WildVendor documentretrieved 08/04/2026
Leadership team publicly named
company.team_public
- Our Team | Point WildVendor documentretrieved 08/04/2026
Verifiable postal address for legal service
company.address_verifiable
- TouchVPN Privacy — Pango contactVendor documentretrieved 08/04/2026
Sister VPN brands in the group
company.sister_vpn_brands
- Point WildVendor documentretrieved 08/04/2026
- BetternetVendor documentretrieved 08/04/2026
- UltraVPNVendor documentretrieved 08/04/2026
- VPN360Vendor documentretrieved 08/04/2026
- Touch VPNVendor documentretrieved 08/04/2026
Group owns VPN review and comparison sites
company.owns_review_sites
- Our Story | Point WildVendor documentretrieved 08/04/2026
Runs an affiliate programme
company.affiliate_program
- Touch VPNVendor documentretrieved 08/04/2026
Typical commission rate
company.affiliate_commission
- Touch VPNVendor documentretrieved 08/04/2026
YouTube and influencer sponsoring
company.influencer_sponsoring
- Point Wild marketingVendor documentretrieved 08/04/2026
Documented misleading advertising claims
company.misleading_claims
- Touch VPNVendor documentretrieved 08/04/2026
Acquisition history / former name
company.acquisition_history
- Our Story | Point WildVendor documentretrieved 08/04/2026
Operating status
company.status
- Point WildVendor documentretrieved 08/04/2026
Discontinuation date
company.discontinued_date
We have no source for this criterion.
User base migrated to
company.user_base_migrated_to
- Touch VPN activeVendor documentretrieved 08/04/2026
Logging and data collection
16/16 sourcedCore statement of the logging policy
logging.policy_summary
- Touch VPNVendor documentretrieved 08/04/2026
Activity and traffic logs
logging.activity_logs
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Connection logs
logging.connection_logs
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Storage of the real IP address
logging.source_ip_stored
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Storage of the assigned VPN IP
logging.assigned_ip_stored
- Pango VPN Products Privacy NoticeVendor documentretrieved 08/04/2026
Precision of stored timestamps
logging.timestamps_stored
- TouchVPN Privacy — diagnostic request timestampsVendor documentretrieved 08/04/2026
Recording of transferred data volume
logging.bandwidth_logged
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Enforcement of the device limit
logging.concurrent_conn_enforcement
- TouchVPN homepageVendor documentretrieved 08/04/2026
Minimum account data required
logging.account_data_minimum
- TouchVPN Privacy PolicyVendor documentretrieved 08/04/2026
Telemetry in the apps
logging.app_telemetry
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Trackers and SDKs in the Android app
logging.thirdparty_sdks_android
- Pango VPN Products Privacy NoticeVendor documentretrieved 08/04/2026
Trackers in the iOS app
logging.thirdparty_sdks_ios
- Pango VPN Products Privacy NoticeVendor documentretrieved 08/04/2026
Trackers and cookies on the website
logging.website_trackers
- TouchVPN Privacy PolicyVendor documentretrieved 08/04/2026
Retention periods stated in the policy
logging.retention_period
- TouchVPN Privacy PolicyVendor documentretrieved 08/04/2026
EU representative named under GDPR
logging.gdpr_representative
- TouchVPN Privacy — UK/EEA provisionsVendor documentretrieved 08/04/2026
Evidence, audits and track record
17/17 sourcedIndependent no-logs audit
trust.nolog_audit
- Touch VPNVendor documentretrieved 08/04/2026
No-logs audit details
trust.nolog_audit_details
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Audit report published
trust.audit_report_public
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
App and client audits
trust.app_audits
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Infrastructure and server audits
trust.infra_audit
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Audit frequency
trust.audit_cadence
- Touch VPNVendor documentretrieved 08/04/2026
Tested in court or by authorities
trust.court_tested
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Transparency report
trust.transparency_report
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Warrant canary
trust.warrant_canary
- Touch VPNVendor documentretrieved 08/04/2026
Security incidents and data leaks
trust.breach_history
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Bug bounty programme
trust.bug_bounty
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Handling of reported vulnerabilities
trust.cve_handling
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Open source clients
trust.opensource_clients
- Touch VPNVendor documentretrieved 08/04/2026
Open source server side
trust.opensource_server
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Reproducible builds
trust.reproducible_builds
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Available on F-Droid
trust.fdroid_available
- Touch VPNVendor documentretrieved 08/04/2026
Listings by independent bodies
trust.independent_recommendations
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Protocols and cryptography
7/17 sourcedWireGuard
crypto.wireguard
We have no source for this criterion.
OpenVPN over UDP
crypto.openvpn_udp
We have no source for this criterion.
OpenVPN over TCP
crypto.openvpn_tcp
We have no source for this criterion.
IKEv2/IPsec
crypto.ikev2
- Touch VPN IKEv2Vendor documentretrieved 08/04/2026
Proprietary protocol
crypto.proprietary_protocol
We have no source for this criterion.
Legacy protocols still offered
crypto.legacy_protocols
We have no source for this criterion.
Default data cipher
crypto.data_cipher_default
- Touch VPN encryptionVendor documentretrieved 08/04/2026
Weakest accepted cipher
crypto.data_cipher_weakest
- Touch VPNVendor documentretrieved 08/04/2026
Key exchange and authentication
crypto.handshake
- Touch VPNVendor documentretrieved 08/04/2026
Perfect forward secrecy
crypto.pfs
We have no source for this criterion.
Post-quantum key exchange
crypto.post_quantum
- Touch VPNVendor documentretrieved 08/04/2026
Own DNS resolvers
crypto.own_dns
We have no source for this criterion.
DNS leak protection
crypto.dns_leak_protection
- Touch VPNVendor documentretrieved 08/04/2026
IPv6 handling
crypto.ipv6_handling
- Touch VPNVendor documentretrieved 08/04/2026
WebRTC protection or guidance
crypto.webrtc_guidance
We have no source for this criterion.
Obfuscation methods
crypto.obfuscation
We have no source for this criterion.
Usability behind the Great Firewall
crypto.works_in_china
We have no source for this criterion.
Features
17/20 sourcedKill switch
features.killswitch
- Touch VPNVendor documentretrieved 08/04/2026
Permanent lockdown
features.killswitch_permanent
- TouchVPNVendor documentretrieved 08/04/2026
Split tunneling
features.split_tunneling
- TouchVPNVendor documentretrieved 08/04/2026
Multihop
features.multihop
- Touch VPNVendor documentretrieved 08/04/2026
Tor integration (Onion over VPN)
features.tor_integration
- Touch VPNVendor documentretrieved 08/04/2026
Port forwarding
features.port_forwarding
- Touch VPNVendor documentretrieved 08/04/2026
Surcharge for a dedicated IP
features.dedicated_ip
We have no source for this criterion.
SOCKS5 proxy
features.socks5
- TouchVPNVendor documentretrieved 08/04/2026
HTTP proxy
features.http_proxy
We have no source for this criterion.
Smart DNS
features.smart_dns
- TouchVPNVendor documentretrieved 08/04/2026
Ad and tracker filtering in DNS
features.adblock_dns
We have no source for this criterion.
Malware and phishing filter
features.malware_filter
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Custom DNS servers allowed
features.custom_dns_allowed
- TouchVPNVendor documentretrieved 08/04/2026
Local network access toggle
features.lan_access_toggle
- TouchVPNVendor documentretrieved 08/04/2026
Auto connect rules
features.autoconnect_rules
- TouchVPNVendor documentretrieved 08/04/2026
Private device network (mesh)
features.mesh_private_net
- TouchVPNVendor documentretrieved 08/04/2026
GPS location override (Android)
features.gps_spoofing
- TouchVPNVendor documentretrieved 08/04/2026
Traffic analysis defence
features.traffic_analysis_defense
- TouchVPNVendor documentretrieved 08/04/2026
IPv6 inside the tunnel
features.ipv6_tunnel
- TouchVPNVendor documentretrieved 08/04/2026
Obfuscation without configuration
features.stealth_default
- TouchVPNVendor documentretrieved 08/04/2026
Servers and network
10/12 sourcedNumber of servers
network.server_count
- Touch VPNVendor documentretrieved 08/04/2026
Number of countries
network.country_count
- Touch VPNVendor documentretrieved 08/04/2026
Number of cities
network.city_count
- TouchVPN — 90+ countriesVendor documentretrieved 08/04/2026
Virtual locations
network.virtual_locations
- Touch VPNVendor documentretrieved 08/04/2026
RAM-only servers (diskless)
network.ram_only
- Touch VPNVendor documentretrieved 08/04/2026
Hardware ownership
network.ownership
- TouchVPNVendor documentretrieved 08/04/2026
Own AS (autonomous system)
network.own_asn
- Touch VPNVendor documentretrieved 08/04/2026
10 Gbps ports
network.10g_servers
We have no source for this criterion.
P2P and file sharing
network.p2p_servers
We have no source for this criterion.
Public server list
network.server_list_public
- TouchVPNVendor documentretrieved 08/04/2026
Public status page
network.status_page
- Touch VPNVendor documentretrieved 08/04/2026
Known upstream hosting providers
network.hosting_providers
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Apps and platforms
16/16 sourcedWindows app
apps.windows
- Touch VPNVendor documentretrieved 08/04/2026
macOS app
apps.macos
- Touch VPNVendor documentretrieved 08/04/2026
Linux app with GUI
apps.linux_gui
- Touch VPNVendor documentretrieved 08/04/2026
Linux command line
apps.linux_cli
- Touch VPNVendor documentretrieved 08/04/2026
Android app
apps.android
- Touch VPNVendor documentretrieved 08/04/2026
iOS app
apps.ios
- Touch VPNVendor documentretrieved 08/04/2026
Android TV app
apps.androidtv
- Touch VPNVendor documentretrieved 08/04/2026
Apple TV app
apps.appletv
- Touch VPNVendor documentretrieved 08/04/2026
Fire TV app
apps.firetv
- Touch VPNVendor documentretrieved 08/04/2026
Browser extension
apps.browser_ext
- Touch VPNVendor documentretrieved 08/04/2026
Type of browser extension
apps.browser_ext_type
- Touch VPNVendor documentretrieved 08/04/2026
Router support
apps.router_support
- TouchVPNVendor documentretrieved 08/04/2026
Native build for Apple Silicon
apps.macos_arm_native
- Touch VPN macOSVendor documentretrieved 08/04/2026
Command line documented
apps.cli_documented
- TouchVPNVendor documentretrieved 08/04/2026
Simultaneous devices
apps.simultaneous_devices
- Touch VPNVendor documentretrieved 08/04/2026
Usable without an account
apps.no_account_needed
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Account, pricing and payment
15/17 sourcedData required at signup
pricing.signup_email_required
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Account model
pricing.account_model
- TouchVPN PrivacyVendor documentretrieved 08/04/2026
Cash by mail
pricing.cash_by_mail
- Touch VPNVendor documentretrieved 08/04/2026
Monero
pricing.monero
- Touch VPNVendor documentretrieved 08/04/2026
Bitcoin
pricing.bitcoin
- Touch VPNVendor documentretrieved 08/04/2026
Lightning
pricing.lightning
- Touch VPNVendor documentretrieved 08/04/2026
Retail gift cards
pricing.retail_giftcards
- TouchVPNVendor documentretrieved 08/04/2026
PayPal
pricing.paypal
- TouchVPN pricingVendor documentretrieved 08/04/2026
Credit and debit card
pricing.credit_card
- Touch VPNVendor documentretrieved 08/04/2026
SEPA payment
pricing.sepa
- TouchVPNVendor documentretrieved 08/04/2026
Monthly price
pricing.monthly_price
- Touch VPNVendor documentretrieved 08/04/2026
Effective price on the longest term
pricing.effective_price_longest
- Touch VPNVendor documentretrieved 08/04/2026
Price change at renewal
pricing.renewal_price_hike
We have no source for this criterion.
Flat pricing without permanent discounts
pricing.flat_pricing
- TouchVPN pricingVendor documentretrieved 08/04/2026
Free tier and its limits
pricing.free_tier
- Touch VPNVendor documentretrieved 08/04/2026
Money-back window
pricing.moneyback_days
- TouchVPN free tierVendor documentretrieved 08/04/2026
Cancellation path
pricing.cancellation_ease
We have no source for this criterion.
Usage and performance
1/10 sourcedP2P policy in the terms of service
usage.p2p_policy
We have no source for this criterion.
Streaming unblocking officially advertised
usage.streaming_officially
We have no source for this criterion.
Netflix regions reported
usage.netflix_regions_reported
We have no source for this criterion.
Other streaming services
usage.other_streaming_services
We have no source for this criterion.
Bandwidth cap
usage.bandwidth_cap
- Touch VPNVendor documentretrieved 08/04/2026
Data cap
usage.data_cap
We have no source for this criterion.
Speed measurement references
usage.speed_references
We have no source for this criterion.
Latency and gaming suitability
usage.latency_gaming
We have no source for this criterion.
SMTP and port 25 handling
usage.smtp_policy
We have no source for this criterion.
Official support in restrictive countries
usage.restrictive_countries_support
We have no source for this criterion.
Support and documentation
5/7 sourced24/7 live chat
support.livechat_247
- Touch VPNVendor documentretrieved 08/04/2026
Email or ticket support
support.email
- Touch VPNVendor documentretrieved 08/04/2026
Telephone support
support.phone
- Touch VPNVendor documentretrieved 08/04/2026
German-language support
support.german_language
- Touch VPNVendor documentretrieved 08/04/2026
Documentation assessment
support.docs_quality
- Touch VPNVendor documentretrieved 08/04/2026
Self-hosted chat widget
support.selfhosted_chat
We have no source for this criterion.
Self-service account deletion
support.account_deletion_easy
We have no source for this criterion.
Provider website hygiene
2/5 sourcedSSL Labs grade of the website
site.ssl_grade
- SSL Labs grade for www.touchvpn.netMeasurementretrieved 08/04/2026
URL of the warrant canary
site.canary_page
- Touch VPNVendor documentretrieved 08/04/2026
Length and readability of the legal documents
site.tos_readability
We have no source for this criterion.
Marketing claims contradicting the provider's own terms
site.claims_vs_reality
We have no source for this criterion.
Something wrong here?
If a value is wrong or outdated, report it with evidence. Every change is reviewed and then appears publicly in the changelog.