TouchVPN

126 of 158 criteria sourced · 20 % unsourcedProvider websiteView in the matrixJSON export

vpn-matrix.com earns nothing from this entry. The link to the provider website is a source, not a recommendation.

Who owns this

Parent company

Point Wild

Brands in the same group

Further brands according to the source: Hotspot Shield / Betternet / UltraVPN / VPN360 / TouchVPN (Point Wild consumer VPN portfolio; Hotspot Shield not separately fetched this session)

This group also owns review and comparison sites

Comparitech (acquired Oct 2021 by Pango Group)

If the same group tests its own service, that review is not independent. That is noted here as ownership only.

Audits and incidents

Sourced facts with dates only, no judgements. Ongoing proceedings are marked as such.

Tested in court or by authorities

trust.court_tested

noneprovider claim

Security incidents and data leaks

trust.breach_history

none documented on fetched pagesprovider claim

No-logs audit details

trust.nolog_audit_details

No public no-log audit identifiedprovider claim

App and client audits

trust.app_audits

noneprovider claim

Infrastructure and server audits

trust.infra_audit

noneprovider claim

Transparency report

trust.transparency_report

noneprovider claim

Warrant canary

trust.warrant_canary

noneprovider claim

Acquisition history / former name

company.acquisition_history

June 2021 Pango formed as Aura sister unit; Oct 2021 acquired Comparitech; Aug 2024 separated from Aura; Dec 2024 merged with Total Security → Point Wildconfirmed

Documented misleading advertising claims

company.misleading_claims

none_knownprovider claim

User base migrated to

company.user_base_migrated_to

noneprovider claim

All criteria

Empty cells mean we lack the source.

Company and ownership

20/21 sourced

Legal company name

company.legal_name

TouchVPN Inc.provider claim

Trademark holder, if different

company.brand_owner

Point Wildprovider claim

Year founded

company.founded

2015provider claim

Headquarters (country)

company.hq_country

USprovider claim

Other relevant jurisdictions

company.jurisdictions

United States (TouchVPN Inc. / Point Wild / Pango family)provider claim

Intelligence alliance of the home country

company.eyes_alliance

Five Eyesconfirmed

Parent group / holding

company.parent

Point Wild (formerly Pango Group; separated from Aura Aug 2024; merged with Total Security Dec 2024 and rebranded Point Wild)confirmed

Beneficial owners publicly known

company.ubo_public

partly knownprovider claim

Ownership structure

company.ownership_type

private equityprovider claim

Leadership team publicly named

company.team_public

yesconfirmed

Verifiable postal address for legal service

company.address_verifiable

yesprovider claim

Sister VPN brands in the group

company.sister_vpn_brands

Hotspot Shield / Betternet / UltraVPN / VPN360 / TouchVPN (Point Wild consumer VPN portfolio; Hotspot Shield not separately fetched this session)provider claim
  • Point Wild
    Vendor documentretrieved 08/04/2026
  • Betternet
    Vendor documentretrieved 08/04/2026
  • UltraVPN
    Vendor documentretrieved 08/04/2026
  • VPN360
    Vendor documentretrieved 08/04/2026
  • Touch VPN
    Vendor documentretrieved 08/04/2026

Group owns VPN review and comparison sites

company.owns_review_sites

Comparitech (acquired Oct 2021 by Pango Group)confirmed

Runs an affiliate programme

company.affiliate_program

noprovider claim

Typical commission rate

company.affiliate_commission

noneprovider claim

YouTube and influencer sponsoring

company.influencer_sponsoring

occasionalprovider claim

Documented misleading advertising claims

company.misleading_claims

none_knownprovider claim

Acquisition history / former name

company.acquisition_history

June 2021 Pango formed as Aura sister unit; Oct 2021 acquired Comparitech; Aug 2024 separated from Aura; Dec 2024 merged with Total Security → Point Wildconfirmed

Operating status

company.status

activeconfirmed

Discontinuation date

company.discontinued_date

We have no source for this criterion.

User base migrated to

company.user_base_migrated_to

noneprovider claim

Logging and data collection

16/16 sourced

Core statement of the logging policy

logging.policy_summary

Privacy policy linked; Pango-related contactprovider claim

Activity and traffic logs

logging.activity_logs

noneprovider claim

Connection logs

logging.connection_logs

aggregated onlyprovider claim

Storage of the real IP address

logging.source_ip_stored

transient onlyprovider claim

Storage of the assigned VPN IP

logging.assigned_ip_stored

not storedprovider claim

Precision of stored timestamps

logging.timestamps_stored

coarse (date only)provider claim

Recording of transferred data volume

logging.bandwidth_logged

per accountprovider claim

Enforcement of the device limit

logging.concurrent_conn_enforcement

5 devices paid; 1 freeprovider claim

Minimum account data required

logging.account_data_minimum

Email for premium; diagnostic data for service operationprovider claim

Telemetry in the apps

logging.app_telemetry

cannot be disabledprovider claim

Trackers and SDKs in the Android app

logging.thirdparty_sdks_android

Analytics/ad SDKs per Pango family privacy noticeprovider claim

Trackers in the iOS app

logging.thirdparty_sdks_ios

Analytics SDKs per Pango family privacy noticeprovider claim

Trackers and cookies on the website

logging.website_trackers

Cookies and analytics per privacy policyprovider claim

Data shared with third parties

logging.data_shared_with

Pango affiliates, service providers, payment processorsprovider claim

Retention periods stated in the policy

logging.retention_period

Per Pango/Touch retention schedules in privacy policyprovider claim

EU representative named under GDPR

logging.gdpr_representative

yesprovider claim

Evidence, audits and track record

17/17 sourced

Independent no-logs audit

trust.nolog_audit

noprovider claim

No-logs audit details

trust.nolog_audit_details

No public no-log audit identifiedprovider claim

Audit report published

trust.audit_report_public

not publishedprovider claim

App and client audits

trust.app_audits

noneprovider claim

Infrastructure and server audits

trust.infra_audit

noneprovider claim

Audit frequency

trust.audit_cadence

never auditedprovider claim

Tested in court or by authorities

trust.court_tested

noneprovider claim

Transparency report

trust.transparency_report

noneprovider claim

Warrant canary

trust.warrant_canary

noneprovider claim

Security incidents and data leaks

trust.breach_history

none documented on fetched pagesprovider claim

Bug bounty programme

trust.bug_bounty

noneprovider claim

Handling of reported vulnerabilities

trust.cve_handling

unknownprovider claim

Open source clients

trust.opensource_clients

noneprovider claim

Open source server side

trust.opensource_server

noprovider claim

Reproducible builds

trust.reproducible_builds

noprovider claim

Available on F-Droid

trust.fdroid_available

noprovider claim

Listings by independent bodies

trust.independent_recommendations

noneprovider claim

Protocols and cryptography

7/17 sourced

WireGuard

crypto.wireguard

We have no source for this criterion.

OpenVPN over UDP

crypto.openvpn_udp

We have no source for this criterion.

OpenVPN over TCP

crypto.openvpn_tcp

We have no source for this criterion.

IKEv2/IPsec

crypto.ikev2

yesprovider claim

Proprietary protocol

crypto.proprietary_protocol

We have no source for this criterion.

Legacy protocols still offered

crypto.legacy_protocols

We have no source for this criterion.

Default data cipher

crypto.data_cipher_default

AES-256provider claim

Weakest accepted cipher

crypto.data_cipher_weakest

AES-256provider claim

Key exchange and authentication

crypto.handshake

OpenVPN/IKEv2provider claim

Perfect forward secrecy

crypto.pfs

We have no source for this criterion.

Post-quantum key exchange

crypto.post_quantum

not availableprovider claim

Own DNS resolvers

crypto.own_dns

We have no source for this criterion.

DNS leak protection

crypto.dns_leak_protection

yesprovider claim

IPv6 handling

crypto.ipv6_handling

unclearprovider claim

WebRTC protection or guidance

crypto.webrtc_guidance

We have no source for this criterion.

Obfuscation methods

crypto.obfuscation

We have no source for this criterion.

Usability behind the Great Firewall

crypto.works_in_china

We have no source for this criterion.

Features

17/20 sourced

Kill switch

features.killswitch

per applicationprovider claim

Permanent lockdown

features.killswitch_permanent

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

Split tunneling

features.split_tunneling

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

Multihop

features.multihop

not availableprovider claim

Tor integration (Onion over VPN)

features.tor_integration

noprovider claim

Port forwarding

features.port_forwarding

not availableprovider claim

Surcharge for a dedicated IP

features.dedicated_ip

We have no source for this criterion.

SOCKS5 proxy

features.socks5

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

HTTP proxy

features.http_proxy

We have no source for this criterion.

Smart DNS

features.smart_dns

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

Ad and tracker filtering in DNS

features.adblock_dns

We have no source for this criterion.

Malware and phishing filter

features.malware_filter

yesprovider claim

Custom DNS servers allowed

features.custom_dns_allowed

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

Local network access toggle

features.lan_access_toggle

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

Auto connect rules

features.autoconnect_rules

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

Private device network (mesh)

features.mesh_private_net

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

GPS location override (Android)

features.gps_spoofing

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

Traffic analysis defence

features.traffic_analysis_defense

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

IPv6 inside the tunnel

features.ipv6_tunnel

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

Obfuscation without configuration

features.stealth_default

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

Servers and network

10/12 sourced

Number of servers

network.server_count

5,900 Serverprovider claim

Number of countries

network.country_count

90 Laenderprovider claim

Number of cities

network.city_count

90 Staedteprovider claim

Virtual locations

network.virtual_locations

labelledprovider claim

RAM-only servers (diskless)

network.ram_only

noprovider claim

Hardware ownership

network.ownership

rentedprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

Own AS (autonomous system)

network.own_asn

noprovider claim

10 Gbps ports

network.10g_servers

We have no source for this criterion.

P2P and file sharing

network.p2p_servers

We have no source for this criterion.

Public server list

network.server_list_public

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

Public status page

network.status_page

noprovider claim

Known upstream hosting providers

network.hosting_providers

not disclosedprovider claim

Apps and platforms

16/16 sourced

Windows app

apps.windows

native appprovider claim

macOS app

apps.macos

native appprovider claim

Linux app with GUI

apps.linux_gui

not availableprovider claim

Linux command line

apps.linux_cli

not availableprovider claim

Android app

apps.android

native appprovider claim

iOS app

apps.ios

native appprovider claim

Android TV app

apps.androidtv

not availableprovider claim

Apple TV app

apps.appletv

not availableprovider claim

Fire TV app

apps.firetv

not availableprovider claim

Browser extension

apps.browser_ext

own extensionprovider claim

Type of browser extension

apps.browser_ext_type

standalone browser proxyprovider claim

Router support

apps.router_support

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

Native build for Apple Silicon

apps.macos_arm_native

yesprovider claim

Command line documented

apps.cli_documented

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

Simultaneous devices

apps.simultaneous_devices

5 paid; 1 free basicprovider claim

Usable without an account

apps.no_account_needed

noprovider claim

Account, pricing and payment

15/17 sourced

Data required at signup

pricing.signup_email_required

any email addressprovider claim

Account model

pricing.account_model

email as loginprovider claim

Cash by mail

pricing.cash_by_mail

noprovider claim

Monero

pricing.monero

noprovider claim

Bitcoin

pricing.bitcoin

noprovider claim

Lightning

pricing.lightning

noprovider claim

Retail gift cards

pricing.retail_giftcards

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

PayPal

pricing.paypal

yesprovider claim

Credit and debit card

pricing.credit_card

noprovider claim

SEPA payment

pricing.sepa

noprovider claim
  • TouchVPN
    Vendor documentretrieved 08/04/2026

Monthly price

pricing.monthly_price

€10.00provider claim

Effective price on the longest term

pricing.effective_price_longest

€4.17provider claim

Price change at renewal

pricing.renewal_price_hike

We have no source for this criterion.

Flat pricing without permanent discounts

pricing.flat_pricing

yesprovider claim

Free tier and its limits

pricing.free_tier

Basic free with adsconfirmed

Money-back window

pricing.moneyback_days

0 Tageprovider claim

Cancellation path

pricing.cancellation_ease

We have no source for this criterion.

Usage and performance

1/10 sourced

P2P policy in the terms of service

usage.p2p_policy

We have no source for this criterion.

Streaming unblocking officially advertised

usage.streaming_officially

We have no source for this criterion.

Netflix regions reported

usage.netflix_regions_reported

We have no source for this criterion.

Other streaming services

usage.other_streaming_services

We have no source for this criterion.

Bandwidth cap

usage.bandwidth_cap

no limitprovider claim

Data cap

usage.data_cap

We have no source for this criterion.

Speed measurement references

usage.speed_references

We have no source for this criterion.

Latency and gaming suitability

usage.latency_gaming

We have no source for this criterion.

SMTP and port 25 handling

usage.smtp_policy

We have no source for this criterion.

Official support in restrictive countries

usage.restrictive_countries_support

We have no source for this criterion.

Support and documentation

5/7 sourced

24/7 live chat

support.livechat_247

noprovider claim

Email or ticket support

support.email

yesprovider claim

Telephone support

support.phone

noprovider claim

German-language support

support.german_language

noprovider claim

Documentation assessment

support.docs_quality

thin or outdatedprovider claim

Self-hosted chat widget

support.selfhosted_chat

We have no source for this criterion.

Self-service account deletion

support.account_deletion_easy

We have no source for this criterion.

Provider website hygiene

2/5 sourced

SSL Labs grade of the website

site.ssl_grade

A+confirmed

Tracker load of the website

site.cookie_privacy_impact

We have no source for this criterion.

URL of the warrant canary

site.canary_page

noneprovider claim

Length and readability of the legal documents

site.tos_readability

We have no source for this criterion.

Marketing claims contradicting the provider's own terms

site.claims_vs_reality

We have no source for this criterion.

Something wrong here?

If a value is wrong or outdated, report it with evidence. Every change is reviewed and then appears publicly in the changelog.