vpn-matrix.com earns nothing from this entry. The link to the provider website is a source, not a recommendation.
Who owns this
Parent company
Point Wild
Brands in the same group
- TouchVPN this entry
- Betternet
- Hotspot Shield
- UltraVPN
- VPN360
Further brands according to the source: Hotspot Shield / Betternet / UltraVPN / VPN360 / TouchVPN (Point Wild consumer VPN portfolio; Hotspot Shield not separately fetched this session)
This group also owns review and comparison sites
Comparitech (acquired Oct 2021 by Pango Group)
If the same group tests its own service, that review is not independent. That is noted here as ownership only.
Audits and incidents
Sourced facts with dates only, no judgements. Ongoing proceedings are marked as such.
Warrant canary
trust.warrant_canary
- Touch VPNVendor documentretrieved 08/04/2026
Acquisition history / former name
company.acquisition_history
- Our Story | Point WildVendor documentretrieved 08/04/2026
All criteria
Empty cells mean we lack the source.
Company and ownership
12/21 sourcedLegal company name
company.legal_name
- Touch VPNVendor documentretrieved 08/04/2026
Trademark holder, if different
company.brand_owner
- Our Story | Point WildVendor documentretrieved 08/04/2026
- Touch VPNVendor documentretrieved 08/04/2026
Year founded
company.founded
We have no source for this criterion.
Headquarters (country)
company.hq_country
- Our Team | Point WildVendor documentretrieved 08/04/2026
Other relevant jurisdictions
company.jurisdictions
We have no source for this criterion.
Intelligence alliance of the home country
company.eyes_alliance
- Wikipedia: Five EyesOtherretrieved 08/04/2026
Parent group / holding
company.parent
- Our Story | Point WildVendor documentretrieved 08/04/2026
Beneficial owners publicly known
company.ubo_public
We have no source for this criterion.
Ownership structure
company.ownership_type
- Our Story | Point WildVendor documentretrieved 08/04/2026
- Our Team | Point WildVendor documentretrieved 08/04/2026
Leadership team publicly named
company.team_public
- Our Team | Point WildVendor documentretrieved 08/04/2026
Verifiable postal address for legal service
company.address_verifiable
We have no source for this criterion.
Sister VPN brands in the group
company.sister_vpn_brands
- Point WildVendor documentretrieved 08/04/2026
- BetternetVendor documentretrieved 08/04/2026
- UltraVPNVendor documentretrieved 08/04/2026
- VPN360Vendor documentretrieved 08/04/2026
- Touch VPNVendor documentretrieved 08/04/2026
Group owns VPN review and comparison sites
company.owns_review_sites
- Our Story | Point WildVendor documentretrieved 08/04/2026
Runs an affiliate programme
company.affiliate_program
- Touch VPNVendor documentretrieved 08/04/2026
Typical commission rate
company.affiliate_commission
We have no source for this criterion.
YouTube and influencer sponsoring
company.influencer_sponsoring
We have no source for this criterion.
Documented misleading advertising claims
company.misleading_claims
We have no source for this criterion.
Acquisition history / former name
company.acquisition_history
- Our Story | Point WildVendor documentretrieved 08/04/2026
Operating status
company.status
- Point WildVendor documentretrieved 08/04/2026
Discontinuation date
company.discontinued_date
We have no source for this criterion.
User base migrated to
company.user_base_migrated_to
We have no source for this criterion.
Logging and data collection
6/16 sourcedCore statement of the logging policy
logging.policy_summary
- Touch VPNVendor documentretrieved 08/04/2026
Activity and traffic logs
logging.activity_logs
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Connection logs
logging.connection_logs
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Storage of the real IP address
logging.source_ip_stored
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Storage of the assigned VPN IP
logging.assigned_ip_stored
We have no source for this criterion.
Precision of stored timestamps
logging.timestamps_stored
We have no source for this criterion.
Recording of transferred data volume
logging.bandwidth_logged
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Enforcement of the device limit
logging.concurrent_conn_enforcement
We have no source for this criterion.
Minimum account data required
logging.account_data_minimum
We have no source for this criterion.
Telemetry in the apps
logging.app_telemetry
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Trackers and SDKs in the Android app
logging.thirdparty_sdks_android
We have no source for this criterion.
Trackers in the iOS app
logging.thirdparty_sdks_ios
We have no source for this criterion.
Trackers and cookies on the website
logging.website_trackers
We have no source for this criterion.
Retention periods stated in the policy
logging.retention_period
We have no source for this criterion.
EU representative named under GDPR
logging.gdpr_representative
We have no source for this criterion.
Evidence, audits and track record
5/17 sourcedIndependent no-logs audit
trust.nolog_audit
- Touch VPNVendor documentretrieved 08/04/2026
No-logs audit details
trust.nolog_audit_details
We have no source for this criterion.
Audit report published
trust.audit_report_public
We have no source for this criterion.
App and client audits
trust.app_audits
We have no source for this criterion.
Infrastructure and server audits
trust.infra_audit
We have no source for this criterion.
Audit frequency
trust.audit_cadence
- Touch VPNVendor documentretrieved 08/04/2026
Tested in court or by authorities
trust.court_tested
We have no source for this criterion.
Transparency report
trust.transparency_report
We have no source for this criterion.
Warrant canary
trust.warrant_canary
- Touch VPNVendor documentretrieved 08/04/2026
Security incidents and data leaks
trust.breach_history
We have no source for this criterion.
Bug bounty programme
trust.bug_bounty
We have no source for this criterion.
Handling of reported vulnerabilities
trust.cve_handling
We have no source for this criterion.
Open source clients
trust.opensource_clients
- Touch VPNVendor documentretrieved 08/04/2026
Open source server side
trust.opensource_server
We have no source for this criterion.
Reproducible builds
trust.reproducible_builds
We have no source for this criterion.
Available on F-Droid
trust.fdroid_available
- Touch VPNVendor documentretrieved 08/04/2026
Listings by independent bodies
trust.independent_recommendations
We have no source for this criterion.
Protocols and cryptography
1/17 sourcedWireGuard
crypto.wireguard
We have no source for this criterion.
OpenVPN over UDP
crypto.openvpn_udp
We have no source for this criterion.
OpenVPN over TCP
crypto.openvpn_tcp
We have no source for this criterion.
IKEv2/IPsec
crypto.ikev2
We have no source for this criterion.
Proprietary protocol
crypto.proprietary_protocol
We have no source for this criterion.
Legacy protocols still offered
crypto.legacy_protocols
We have no source for this criterion.
Default data cipher
crypto.data_cipher_default
We have no source for this criterion.
Weakest accepted cipher
crypto.data_cipher_weakest
We have no source for this criterion.
Key exchange and authentication
crypto.handshake
We have no source for this criterion.
Perfect forward secrecy
crypto.pfs
We have no source for this criterion.
Post-quantum key exchange
crypto.post_quantum
- Touch VPNVendor documentretrieved 08/04/2026
Own DNS resolvers
crypto.own_dns
We have no source for this criterion.
DNS leak protection
crypto.dns_leak_protection
We have no source for this criterion.
IPv6 handling
crypto.ipv6_handling
We have no source for this criterion.
WebRTC protection or guidance
crypto.webrtc_guidance
We have no source for this criterion.
Obfuscation methods
crypto.obfuscation
We have no source for this criterion.
Usability behind the Great Firewall
crypto.works_in_china
We have no source for this criterion.
Features
5/20 sourcedKill switch
features.killswitch
- Touch VPNVendor documentretrieved 08/04/2026
Permanent lockdown
features.killswitch_permanent
We have no source for this criterion.
Split tunneling
features.split_tunneling
We have no source for this criterion.
Multihop
features.multihop
- Touch VPNVendor documentretrieved 08/04/2026
Tor integration (Onion over VPN)
features.tor_integration
- Touch VPNVendor documentretrieved 08/04/2026
Port forwarding
features.port_forwarding
- Touch VPNVendor documentretrieved 08/04/2026
Surcharge for a dedicated IP
features.dedicated_ip
We have no source for this criterion.
SOCKS5 proxy
features.socks5
We have no source for this criterion.
HTTP proxy
features.http_proxy
We have no source for this criterion.
Smart DNS
features.smart_dns
We have no source for this criterion.
Ad and tracker filtering in DNS
features.adblock_dns
We have no source for this criterion.
Malware and phishing filter
features.malware_filter
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Custom DNS servers allowed
features.custom_dns_allowed
We have no source for this criterion.
Local network access toggle
features.lan_access_toggle
We have no source for this criterion.
Auto connect rules
features.autoconnect_rules
We have no source for this criterion.
Private device network (mesh)
features.mesh_private_net
We have no source for this criterion.
GPS location override (Android)
features.gps_spoofing
We have no source for this criterion.
Traffic analysis defence
features.traffic_analysis_defense
We have no source for this criterion.
IPv6 inside the tunnel
features.ipv6_tunnel
We have no source for this criterion.
Obfuscation without configuration
features.stealth_default
We have no source for this criterion.
Servers and network
5/12 sourcedNumber of servers
network.server_count
- Touch VPNVendor documentretrieved 08/04/2026
Number of countries
network.country_count
- Touch VPNVendor documentretrieved 08/04/2026
Number of cities
network.city_count
We have no source for this criterion.
Virtual locations
network.virtual_locations
- Touch VPNVendor documentretrieved 08/04/2026
RAM-only servers (diskless)
network.ram_only
- Touch VPNVendor documentretrieved 08/04/2026
Hardware ownership
network.ownership
We have no source for this criterion.
Own AS (autonomous system)
network.own_asn
- Touch VPNVendor documentretrieved 08/04/2026
10 Gbps ports
network.10g_servers
We have no source for this criterion.
P2P and file sharing
network.p2p_servers
We have no source for this criterion.
Public server list
network.server_list_public
We have no source for this criterion.
Public status page
network.status_page
We have no source for this criterion.
Known upstream hosting providers
network.hosting_providers
We have no source for this criterion.
Apps and platforms
12/16 sourcedWindows app
apps.windows
- Touch VPNVendor documentretrieved 08/04/2026
macOS app
apps.macos
- Touch VPNVendor documentretrieved 08/04/2026
Linux app with GUI
apps.linux_gui
- Touch VPNVendor documentretrieved 08/04/2026
Linux command line
apps.linux_cli
- Touch VPNVendor documentretrieved 08/04/2026
Android app
apps.android
- Touch VPNVendor documentretrieved 08/04/2026
iOS app
apps.ios
- Touch VPNVendor documentretrieved 08/04/2026
Android TV app
apps.androidtv
- Touch VPNVendor documentretrieved 08/04/2026
Apple TV app
apps.appletv
- Touch VPNVendor documentretrieved 08/04/2026
Fire TV app
apps.firetv
- Touch VPNVendor documentretrieved 08/04/2026
Browser extension
apps.browser_ext
- Touch VPNVendor documentretrieved 08/04/2026
Type of browser extension
apps.browser_ext_type
- Touch VPNVendor documentretrieved 08/04/2026
Router support
apps.router_support
We have no source for this criterion.
Native build for Apple Silicon
apps.macos_arm_native
We have no source for this criterion.
Command line documented
apps.cli_documented
We have no source for this criterion.
Simultaneous devices
apps.simultaneous_devices
- Touch VPNVendor documentretrieved 08/04/2026
Usable without an account
apps.no_account_needed
We have no source for this criterion.
Account, pricing and payment
8/17 sourcedData required at signup
pricing.signup_email_required
We have no source for this criterion.
Account model
pricing.account_model
We have no source for this criterion.
Cash by mail
pricing.cash_by_mail
- Touch VPNVendor documentretrieved 08/04/2026
Monero
pricing.monero
- Touch VPNVendor documentretrieved 08/04/2026
Bitcoin
pricing.bitcoin
- Touch VPNVendor documentretrieved 08/04/2026
Lightning
pricing.lightning
- Touch VPNVendor documentretrieved 08/04/2026
Retail gift cards
pricing.retail_giftcards
We have no source for this criterion.
PayPal
pricing.paypal
We have no source for this criterion.
Credit and debit card
pricing.credit_card
- Touch VPNVendor documentretrieved 08/04/2026
SEPA payment
pricing.sepa
We have no source for this criterion.
Monthly price
pricing.monthly_price
- Touch VPNVendor documentretrieved 08/04/2026
Effective price on the longest term
pricing.effective_price_longest
- Touch VPNVendor documentretrieved 08/04/2026
Price change at renewal
pricing.renewal_price_hike
We have no source for this criterion.
Flat pricing without permanent discounts
pricing.flat_pricing
We have no source for this criterion.
Free tier and its limits
pricing.free_tier
- Touch VPNVendor documentretrieved 08/04/2026
Money-back window
pricing.moneyback_days
We have no source for this criterion.
Cancellation path
pricing.cancellation_ease
We have no source for this criterion.
Usage and performance
1/10 sourcedP2P policy in the terms of service
usage.p2p_policy
We have no source for this criterion.
Streaming unblocking officially advertised
usage.streaming_officially
We have no source for this criterion.
Netflix regions reported
usage.netflix_regions_reported
We have no source for this criterion.
Other streaming services
usage.other_streaming_services
We have no source for this criterion.
Bandwidth cap
usage.bandwidth_cap
- Touch VPNVendor documentretrieved 08/04/2026
Data cap
usage.data_cap
We have no source for this criterion.
Speed measurement references
usage.speed_references
We have no source for this criterion.
Latency and gaming suitability
usage.latency_gaming
We have no source for this criterion.
SMTP and port 25 handling
usage.smtp_policy
We have no source for this criterion.
Official support in restrictive countries
usage.restrictive_countries_support
We have no source for this criterion.
Support and documentation
5/7 sourced24/7 live chat
support.livechat_247
- Touch VPNVendor documentretrieved 08/04/2026
Email or ticket support
support.email
- Touch VPNVendor documentretrieved 08/04/2026
Telephone support
support.phone
- Touch VPNVendor documentretrieved 08/04/2026
German-language support
support.german_language
- Touch VPNVendor documentretrieved 08/04/2026
Documentation assessment
support.docs_quality
- Touch VPNVendor documentretrieved 08/04/2026
Self-hosted chat widget
support.selfhosted_chat
We have no source for this criterion.
Self-service account deletion
support.account_deletion_easy
We have no source for this criterion.
Provider website hygiene
2/5 sourcedSSL Labs grade of the website
site.ssl_grade
- SSL Labs grade for www.touchvpn.netMeasurementretrieved 08/04/2026
URL of the warrant canary
site.canary_page
- Touch VPNVendor documentretrieved 08/04/2026
Length and readability of the legal documents
site.tos_readability
We have no source for this criterion.
Marketing claims contradicting the provider's own terms
site.claims_vs_reality
We have no source for this criterion.
Something wrong here?
If a value is wrong or outdated, report it with evidence. Every change is reviewed and then appears publicly in the changelog.