UltraVPN

139 of 158 criteria sourced · 12 % unsourcedProvider websiteView in the matrixJSON export

vpn-matrix.com earns nothing from this entry. The link to the provider website is a source, not a recommendation.

Who owns this

Parent company

Point Wild

Brands in the same group

Further brands according to the source: Hotspot Shield / Betternet / UltraVPN / VPN360 / TouchVPN (Point Wild consumer VPN portfolio; Hotspot Shield not separately fetched this session)

This group also owns review and comparison sites

Comparitech (acquired Oct 2021 by Pango Group)

If the same group tests its own service, that review is not independent. That is noted here as ownership only.

Audits and incidents

Sourced facts with dates only, no judgements. Ongoing proceedings are marked as such.

Tested in court or by authorities

trust.court_tested

noneprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Security incidents and data leaks

trust.breach_history

none documentedprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

No-logs audit details

trust.nolog_audit_details

Claims strict no-logs; no public third-party auditprovider claim

App and client audits

trust.app_audits

noneprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Infrastructure and server audits

trust.infra_audit

noneprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Transparency report

trust.transparency_report

noneprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Warrant canary

trust.warrant_canary

noneprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Acquisition history / former name

company.acquisition_history

June 2021 Pango formed as Aura sister unit; Oct 2021 acquired Comparitech; Aug 2024 separated from Aura; Dec 2024 merged with Total Security → Point Wildconfirmed

Documented misleading advertising claims

company.misleading_claims

none_knownprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

User base migrated to

company.user_base_migrated_to

noneprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

All criteria

Empty cells mean we lack the source.

Company and ownership

20/21 sourced

Legal company name

company.legal_name

Fast VPN Pro, S. de R.L.confirmed

Trademark holder, if different

company.brand_owner

Point Wildprovider claim

Year founded

company.founded

2018provider claim

Headquarters (country)

company.hq_country

USprovider claim

Other relevant jurisdictions

company.jurisdictions

United Statesprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Intelligence alliance of the home country

company.eyes_alliance

Five Eyesconfirmed

Parent group / holding

company.parent

Point Wild (formerly Pango Group; separated from Aura Aug 2024; merged with Total Security Dec 2024 and rebranded Point Wild)confirmed

Beneficial owners publicly known

company.ubo_public

not knownprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Ownership structure

company.ownership_type

private equityprovider claim

Leadership team publicly named

company.team_public

yesconfirmed

Verifiable postal address for legal service

company.address_verifiable

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Sister VPN brands in the group

company.sister_vpn_brands

Hotspot Shield / Betternet / UltraVPN / VPN360 / TouchVPN (Point Wild consumer VPN portfolio; Hotspot Shield not separately fetched this session)provider claim
  • Point Wild
    Vendor documentretrieved 08/04/2026
  • Betternet
    Vendor documentretrieved 08/04/2026
  • UltraVPN
    Vendor documentretrieved 08/04/2026
  • VPN360
    Vendor documentretrieved 08/04/2026
  • Touch VPN
    Vendor documentretrieved 08/04/2026

Group owns VPN review and comparison sites

company.owns_review_sites

Comparitech (acquired Oct 2021 by Pango Group)confirmed

Runs an affiliate programme

company.affiliate_program

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Typical commission rate

company.affiliate_commission

none (affiliate_program false in prior pass)provider claim

YouTube and influencer sponsoring

company.influencer_sponsoring

occasionalprovider claim

Documented misleading advertising claims

company.misleading_claims

none_knownprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Acquisition history / former name

company.acquisition_history

June 2021 Pango formed as Aura sister unit; Oct 2021 acquired Comparitech; Aug 2024 separated from Aura; Dec 2024 merged with Total Security → Point Wildconfirmed

Operating status

company.status

activeconfirmed

Discontinuation date

company.discontinued_date

We have no source for this criterion.

User base migrated to

company.user_base_migrated_to

noneprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Logging and data collection

16/16 sourced

Core statement of the logging policy

logging.policy_summary

Zero-logs marketed; Pango notice: no browsing activity tied to user; bandwidth/session loggedprovider claim

Activity and traffic logs

logging.activity_logs

noneprovider claim

Connection logs

logging.connection_logs

aggregated onlyprovider claim

Storage of the real IP address

logging.source_ip_stored

transient onlyprovider claim

Storage of the assigned VPN IP

logging.assigned_ip_stored

not storedprovider claim

Precision of stored timestamps

logging.timestamps_stored

coarse (date only)provider claim

Recording of transferred data volume

logging.bandwidth_logged

per accountprovider claim

Enforcement of the device limit

logging.concurrent_conn_enforcement

Up to 10 simultaneous connectionsprovider claim

Minimum account data required

logging.account_data_minimum

Email and payment for subscriptionprovider claim

Telemetry in the apps

logging.app_telemetry

cannot be disabledprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Trackers and SDKs in the Android app

logging.thirdparty_sdks_android

Analytics SDKsprovider claim

Trackers in the iOS app

logging.thirdparty_sdks_ios

Analytics SDKsprovider claim

Trackers and cookies on the website

logging.website_trackers

UltraVPN marketing cookiesprovider claim

Data shared with third parties

logging.data_shared_with

Pango/Aura corporate family (McAfee Hydra heritage)provider claim

Retention periods stated in the policy

logging.retention_period

Strict no-logs for traffic; account data per policyprovider claim

EU representative named under GDPR

logging.gdpr_representative

yesprovider claim

Evidence, audits and track record

16/17 sourced

Independent no-logs audit

trust.nolog_audit

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

No-logs audit details

trust.nolog_audit_details

Claims strict no-logs; no public third-party auditprovider claim

Audit report published

trust.audit_report_public

not publishedprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

App and client audits

trust.app_audits

noneprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Infrastructure and server audits

trust.infra_audit

noneprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Audit frequency

trust.audit_cadence

never auditedprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Tested in court or by authorities

trust.court_tested

noneprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Transparency report

trust.transparency_report

noneprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Warrant canary

trust.warrant_canary

noneprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Security incidents and data leaks

trust.breach_history

none documentedprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Bug bounty programme

trust.bug_bounty

none published on fetched UltraVPN pagesprovider claim

Handling of reported vulnerabilities

trust.cve_handling

Not documented on fetched UltraVPN pagesprovider claim

Open source clients

trust.opensource_clients

noneprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Open source server side

trust.opensource_server

noprovider claim

Reproducible builds

trust.reproducible_builds

noprovider claim

Available on F-Droid

trust.fdroid_available

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Listings by independent bodies

trust.independent_recommendations

We have no source for this criterion.

Protocols and cryptography

12/17 sourced

WireGuard

crypto.wireguard

noprovider claim

OpenVPN over UDP

crypto.openvpn_udp

yesprovider claim

OpenVPN over TCP

crypto.openvpn_tcp

yesprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

IKEv2/IPsec

crypto.ikev2

yesprovider claim

Proprietary protocol

crypto.proprietary_protocol

Hydra family / Pango stack (Hotspot Shield uses Hydra; sister apps under same notice)provider claim

Legacy protocols still offered

crypto.legacy_protocols

noneprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Default data cipher

crypto.data_cipher_default

AES-256confirmed

Weakest accepted cipher

crypto.data_cipher_weakest

AES-256 (only cipher named)provider claim

Key exchange and authentication

crypto.handshake

Hydra Protocol; OpenVPN; IPSecprovider claim

Perfect forward secrecy

crypto.pfs

yesprovider claim

Post-quantum key exchange

crypto.post_quantum

not availableprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Own DNS resolvers

crypto.own_dns

We have no source for this criterion.

DNS leak protection

crypto.dns_leak_protection

We have no source for this criterion.

IPv6 handling

crypto.ipv6_handling

We have no source for this criterion.

WebRTC protection or guidance

crypto.webrtc_guidance

noprovider claim

Obfuscation methods

crypto.obfuscation

We have no source for this criterion.

Usability behind the Great Firewall

crypto.works_in_china

We have no source for this criterion.

Features

18/20 sourced

Kill switch

features.killswitch

per applicationprovider claim

Permanent lockdown

features.killswitch_permanent

noprovider claim

Split tunneling

features.split_tunneling

yesconfirmed

Multihop

features.multihop

not availableprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Tor integration (Onion over VPN)

features.tor_integration

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Port forwarding

features.port_forwarding

not availableprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Surcharge for a dedicated IP

features.dedicated_ip

€0.00provider claim

SOCKS5 proxy

features.socks5

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

HTTP proxy

features.http_proxy

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Smart DNS

features.smart_dns

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Ad and tracker filtering in DNS

features.adblock_dns

not availableprovider claim

Malware and phishing filter

features.malware_filter

yesprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Custom DNS servers allowed

features.custom_dns_allowed

noprovider claim

Local network access toggle

features.lan_access_toggle

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Auto connect rules

features.autoconnect_rules

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Private device network (mesh)

features.mesh_private_net

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

GPS location override (Android)

features.gps_spoofing

We have no source for this criterion.

Traffic analysis defence

features.traffic_analysis_defense

Not marketed on fetched UltraVPN pagesprovider claim

IPv6 inside the tunnel

features.ipv6_tunnel

noprovider claim

Obfuscation without configuration

features.stealth_default

We have no source for this criterion.

Servers and network

12/12 sourced

Number of servers

network.server_count

1,800 Serverprovider claim

Number of countries

network.country_count

125 Laenderprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Number of cities

network.city_count

125 Staedteprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Virtual locations

network.virtual_locations

not labelledprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

RAM-only servers (diskless)

network.ram_only

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Hardware ownership

network.ownership

owned hardwareprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Own AS (autonomous system)

network.own_asn

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

10 Gbps ports

network.10g_servers

noprovider claim

P2P and file sharing

network.p2p_servers

entire networkprovider claim

Public server list

network.server_list_public

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Public status page

network.status_page

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Known upstream hosting providers

network.hosting_providers

Not disclosed on fetched UltraVPN pagesprovider claim

Apps and platforms

16/16 sourced

Windows app

apps.windows

native appprovider claim

macOS app

apps.macos

native appprovider claim

Linux app with GUI

apps.linux_gui

not availableprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Linux command line

apps.linux_cli

not availableprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Android app

apps.android

native appprovider claim

iOS app

apps.ios

native appprovider claim

Android TV app

apps.androidtv

not availableprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Apple TV app

apps.appletv

not availableprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Fire TV app

apps.firetv

not availableprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Browser extension

apps.browser_ext

not availableprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Type of browser extension

apps.browser_ext_type

no extensionprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Router support

apps.router_support

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Native build for Apple Silicon

apps.macos_arm_native

yesprovider claim

Command line documented

apps.cli_documented

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Simultaneous devices

apps.simultaneous_devices

10provider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Usable without an account

apps.no_account_needed

yesprovider claim

Account, pricing and payment

17/17 sourced

Data required at signup

pricing.signup_email_required

any email addressprovider claim

Account model

pricing.account_model

email as loginprovider claim

Cash by mail

pricing.cash_by_mail

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Monero

pricing.monero

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Bitcoin

pricing.bitcoin

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Lightning

pricing.lightning

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Retail gift cards

pricing.retail_giftcards

noprovider claim

PayPal

pricing.paypal

yesconfirmed

Credit and debit card

pricing.credit_card

yesprovider claim

SEPA payment

pricing.sepa

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Monthly price

pricing.monthly_price

€2.99provider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Effective price on the longest term

pricing.effective_price_longest

€2.99provider claim

Price change at renewal

pricing.renewal_price_hike

moderate increaseprovider claim

Flat pricing without permanent discounts

pricing.flat_pricing

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Free tier and its limits

pricing.free_tier

none (paid; includes password manager and dark web scan)provider claim

Money-back window

pricing.moneyback_days

30 Tageconfirmed

Cancellation path

pricing.cancellation_ease

cancel in accountprovider claim

Usage and performance

4/10 sourced

P2P policy in the terms of service

usage.p2p_policy

We have no source for this criterion.

Streaming unblocking officially advertised

usage.streaming_officially

yesprovider claim

Netflix regions reported

usage.netflix_regions_reported

We have no source for this criterion.

Other streaming services

usage.other_streaming_services

Netflix, Hulu, BBC iPlayer, Disney, HBO, Amazon Prime Video claimedprovider claim

Bandwidth cap

usage.bandwidth_cap

cappedprovider claim

Data cap

usage.data_cap

We have no source for this criterion.

Speed measurement references

usage.speed_references

We have no source for this criterion.

Latency and gaming suitability

usage.latency_gaming

We have no source for this criterion.

SMTP and port 25 handling

usage.smtp_policy

Not documented on fetched UltraVPN pagesprovider claim

Official support in restrictive countries

usage.restrictive_countries_support

We have no source for this criterion.

Support and documentation

5/7 sourced

24/7 live chat

support.livechat_247

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Email or ticket support

support.email

yesprovider claim

Telephone support

support.phone

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

German-language support

support.german_language

noprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Documentation assessment

support.docs_quality

thin or outdatedprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Self-hosted chat widget

support.selfhosted_chat

We have no source for this criterion.

Self-service account deletion

support.account_deletion_easy

We have no source for this criterion.

Provider website hygiene

3/5 sourced

SSL Labs grade of the website

site.ssl_grade

Aconfirmed

Tracker load of the website

site.cookie_privacy_impact

We have no source for this criterion.

URL of the warrant canary

site.canary_page

noneprovider claim
  • UltraVPN
    Vendor documentretrieved 08/04/2026

Length and readability of the legal documents

site.tos_readability

moderateprovider claim

Marketing claims contradicting the provider's own terms

site.claims_vs_reality

We have no source for this criterion.

Something wrong here?

If a value is wrong or outdated, report it with evidence. Every change is reviewed and then appears publicly in the changelog.