vpn-matrix.com earns nothing from this entry. The link to the provider website is a source, not a recommendation.
Who owns this
Parent company
Point Wild
Brands in the same group
- UltraVPN this entry
- Betternet
- Hotspot Shield
- TouchVPN
- VPN360
Further brands according to the source: Hotspot Shield / Betternet / UltraVPN / VPN360 / TouchVPN (Point Wild consumer VPN portfolio; Hotspot Shield not separately fetched this session)
This group also owns review and comparison sites
Comparitech (acquired Oct 2021 by Pango Group)
If the same group tests its own service, that review is not independent. That is noted here as ownership only.
Audits and incidents
Sourced facts with dates only, no judgements. Ongoing proceedings are marked as such.
Tested in court or by authorities
trust.court_tested
- UltraVPNVendor documentretrieved 08/04/2026
Security incidents and data leaks
trust.breach_history
- UltraVPNVendor documentretrieved 08/04/2026
No-logs audit details
trust.nolog_audit_details
- UltraVPN no-logs policyVendor documentretrieved 08/04/2026
App and client audits
trust.app_audits
- UltraVPNVendor documentretrieved 08/04/2026
Infrastructure and server audits
trust.infra_audit
- UltraVPNVendor documentretrieved 08/04/2026
Transparency report
trust.transparency_report
- UltraVPNVendor documentretrieved 08/04/2026
Warrant canary
trust.warrant_canary
- UltraVPNVendor documentretrieved 08/04/2026
Acquisition history / former name
company.acquisition_history
- Our Story | Point WildVendor documentretrieved 08/04/2026
Documented misleading advertising claims
company.misleading_claims
- UltraVPNVendor documentretrieved 08/04/2026
User base migrated to
company.user_base_migrated_to
- UltraVPNVendor documentretrieved 08/04/2026
All criteria
Empty cells mean we lack the source.
Company and ownership
20/21 sourcedLegal company name
company.legal_name
- UltraVPN Privacy PolicyVendor documentretrieved 08/04/2026
Trademark holder, if different
company.brand_owner
- Our Story | Point WildVendor documentretrieved 08/04/2026
- UltraVPNVendor documentretrieved 08/04/2026
Year founded
company.founded
- UltraVPN AboutVendor documentretrieved 08/04/2026
Headquarters (country)
company.hq_country
- Our Team | Point WildVendor documentretrieved 08/04/2026
Other relevant jurisdictions
company.jurisdictions
- UltraVPNVendor documentretrieved 08/04/2026
Intelligence alliance of the home country
company.eyes_alliance
- Wikipedia: Five EyesOtherretrieved 08/04/2026
Parent group / holding
company.parent
- Our Story | Point WildVendor documentretrieved 08/04/2026
Beneficial owners publicly known
company.ubo_public
- UltraVPNVendor documentretrieved 08/04/2026
Ownership structure
company.ownership_type
- Our Story | Point WildVendor documentretrieved 08/04/2026
- Our Team | Point WildVendor documentretrieved 08/04/2026
Leadership team publicly named
company.team_public
- Our Team | Point WildVendor documentretrieved 08/04/2026
Verifiable postal address for legal service
company.address_verifiable
- UltraVPNVendor documentretrieved 08/04/2026
Sister VPN brands in the group
company.sister_vpn_brands
- Point WildVendor documentretrieved 08/04/2026
- BetternetVendor documentretrieved 08/04/2026
- UltraVPNVendor documentretrieved 08/04/2026
- VPN360Vendor documentretrieved 08/04/2026
- Touch VPNVendor documentretrieved 08/04/2026
Group owns VPN review and comparison sites
company.owns_review_sites
- Our Story | Point WildVendor documentretrieved 08/04/2026
Runs an affiliate programme
company.affiliate_program
- UltraVPNVendor documentretrieved 08/04/2026
Typical commission rate
company.affiliate_commission
- UltraVPN FeaturesVendor documentretrieved 08/04/2026
YouTube and influencer sponsoring
company.influencer_sponsoring
- UltraVPN marketingVendor documentretrieved 08/04/2026
Documented misleading advertising claims
company.misleading_claims
- UltraVPNVendor documentretrieved 08/04/2026
Acquisition history / former name
company.acquisition_history
- Our Story | Point WildVendor documentretrieved 08/04/2026
Operating status
company.status
- Point WildVendor documentretrieved 08/04/2026
Discontinuation date
company.discontinued_date
We have no source for this criterion.
User base migrated to
company.user_base_migrated_to
- UltraVPNVendor documentretrieved 08/04/2026
Logging and data collection
16/16 sourcedCore statement of the logging policy
logging.policy_summary
- UltraVPN homeVendor documentretrieved 08/04/2026
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Activity and traffic logs
logging.activity_logs
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Connection logs
logging.connection_logs
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Storage of the real IP address
logging.source_ip_stored
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Storage of the assigned VPN IP
logging.assigned_ip_stored
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Precision of stored timestamps
logging.timestamps_stored
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Recording of transferred data volume
logging.bandwidth_logged
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Enforcement of the device limit
logging.concurrent_conn_enforcement
- UltraVPN FeaturesVendor documentretrieved 08/04/2026
Minimum account data required
logging.account_data_minimum
- UltraVPN privacy policy referenceVendor documentretrieved 08/04/2026
Telemetry in the apps
logging.app_telemetry
- UltraVPNVendor documentretrieved 08/04/2026
Trackers and SDKs in the Android app
logging.thirdparty_sdks_android
- UltraVPN AndroidVendor documentretrieved 08/04/2026
Trackers in the iOS app
logging.thirdparty_sdks_ios
- UltraVPN iOSVendor documentretrieved 08/04/2026
Trackers and cookies on the website
logging.website_trackers
- UltraVPN privacy policyVendor documentretrieved 08/04/2026
Retention periods stated in the policy
logging.retention_period
- UltraVPN no-logs policyVendor documentretrieved 08/04/2026
EU representative named under GDPR
logging.gdpr_representative
- UltraVPN GDPRVendor documentretrieved 08/04/2026
Evidence, audits and track record
16/17 sourcedIndependent no-logs audit
trust.nolog_audit
- UltraVPNVendor documentretrieved 08/04/2026
No-logs audit details
trust.nolog_audit_details
- UltraVPN no-logs policyVendor documentretrieved 08/04/2026
Audit report published
trust.audit_report_public
- UltraVPNVendor documentretrieved 08/04/2026
App and client audits
trust.app_audits
- UltraVPNVendor documentretrieved 08/04/2026
Infrastructure and server audits
trust.infra_audit
- UltraVPNVendor documentretrieved 08/04/2026
Audit frequency
trust.audit_cadence
- UltraVPNVendor documentretrieved 08/04/2026
Tested in court or by authorities
trust.court_tested
- UltraVPNVendor documentretrieved 08/04/2026
Transparency report
trust.transparency_report
- UltraVPNVendor documentretrieved 08/04/2026
Warrant canary
trust.warrant_canary
- UltraVPNVendor documentretrieved 08/04/2026
Security incidents and data leaks
trust.breach_history
- UltraVPNVendor documentretrieved 08/04/2026
Bug bounty programme
trust.bug_bounty
- UltraVPN FeaturesVendor documentretrieved 08/04/2026
Handling of reported vulnerabilities
trust.cve_handling
- UltraVPN PrivacyTerms of serviceretrieved 08/04/2026
Open source clients
trust.opensource_clients
- UltraVPNVendor documentretrieved 08/04/2026
Open source server side
trust.opensource_server
- UltraVPN FeaturesVendor documentretrieved 08/04/2026
Reproducible builds
trust.reproducible_builds
- UltraVPN proprietaryVendor documentretrieved 08/04/2026
Available on F-Droid
trust.fdroid_available
- UltraVPNVendor documentretrieved 08/04/2026
Listings by independent bodies
trust.independent_recommendations
We have no source for this criterion.
Protocols and cryptography
12/17 sourcedWireGuard
crypto.wireguard
- UltraVPN Hydra/OpenVPN/IPSecVendor documentretrieved 08/04/2026
OpenVPN over UDP
crypto.openvpn_udp
- UltraVPN OpenVPNVendor documentretrieved 08/04/2026
OpenVPN over TCP
crypto.openvpn_tcp
- UltraVPNVendor documentretrieved 08/04/2026
IKEv2/IPsec
crypto.ikev2
- UltraVPN IPSecVendor documentretrieved 08/04/2026
Proprietary protocol
crypto.proprietary_protocol
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
- What is a VPN | Hotspot ShieldVendor documentretrieved 08/04/2026
Legacy protocols still offered
crypto.legacy_protocols
- UltraVPNVendor documentretrieved 08/04/2026
Default data cipher
crypto.data_cipher_default
- UltraVPN military-grade 256-bit AESVendor documentretrieved 08/04/2026
Weakest accepted cipher
crypto.data_cipher_weakest
- UltraVPN FeaturesVendor documentretrieved 08/04/2026
Key exchange and authentication
crypto.handshake
- UltraVPN Hydra ProtocolVendor documentretrieved 08/04/2026
Perfect forward secrecy
crypto.pfs
- UltraVPN encryptionVendor documentretrieved 08/04/2026
Post-quantum key exchange
crypto.post_quantum
- UltraVPNVendor documentretrieved 08/04/2026
Own DNS resolvers
crypto.own_dns
We have no source for this criterion.
DNS leak protection
crypto.dns_leak_protection
We have no source for this criterion.
IPv6 handling
crypto.ipv6_handling
We have no source for this criterion.
WebRTC protection or guidance
crypto.webrtc_guidance
- UltraVPN FeaturesVendor documentretrieved 08/04/2026
Obfuscation methods
crypto.obfuscation
We have no source for this criterion.
Usability behind the Great Firewall
crypto.works_in_china
We have no source for this criterion.
Features
18/20 sourcedKill switch
features.killswitch
- UltraVPN homeVendor documentretrieved 08/04/2026
Permanent lockdown
features.killswitch_permanent
- UltraVPN kill switchVendor documentretrieved 08/04/2026
Split tunneling
features.split_tunneling
- UltraVPN Split TunnelingVendor documentretrieved 08/04/2026
Multihop
features.multihop
- UltraVPNVendor documentretrieved 08/04/2026
Tor integration (Onion over VPN)
features.tor_integration
- UltraVPNVendor documentretrieved 08/04/2026
Port forwarding
features.port_forwarding
- UltraVPNVendor documentretrieved 08/04/2026
Surcharge for a dedicated IP
features.dedicated_ip
- UltraVPN FeaturesVendor documentretrieved 08/04/2026
SOCKS5 proxy
features.socks5
- UltraVPNVendor documentretrieved 08/04/2026
HTTP proxy
features.http_proxy
- UltraVPNVendor documentretrieved 08/04/2026
Smart DNS
features.smart_dns
- UltraVPNVendor documentretrieved 08/04/2026
Ad and tracker filtering in DNS
features.adblock_dns
- UltraVPN ad blocking separate featureVendor documentretrieved 08/04/2026
Malware and phishing filter
features.malware_filter
- UltraVPNVendor documentretrieved 08/04/2026
Custom DNS servers allowed
features.custom_dns_allowed
- UltraVPN FeaturesVendor documentretrieved 08/04/2026
Local network access toggle
features.lan_access_toggle
- UltraVPNVendor documentretrieved 08/04/2026
Auto connect rules
features.autoconnect_rules
- UltraVPNVendor documentretrieved 08/04/2026
Private device network (mesh)
features.mesh_private_net
- UltraVPNVendor documentretrieved 08/04/2026
GPS location override (Android)
features.gps_spoofing
We have no source for this criterion.
Traffic analysis defence
features.traffic_analysis_defense
- UltraVPN FeaturesVendor documentretrieved 08/04/2026
IPv6 inside the tunnel
features.ipv6_tunnel
- UltraVPN FeaturesVendor documentretrieved 08/04/2026
Obfuscation without configuration
features.stealth_default
We have no source for this criterion.
Servers and network
12/12 sourcedNumber of servers
network.server_count
- UltraVPN homeVendor documentretrieved 08/04/2026
Number of countries
network.country_count
- UltraVPNVendor documentretrieved 08/04/2026
Number of cities
network.city_count
- UltraVPNVendor documentretrieved 08/04/2026
Virtual locations
network.virtual_locations
- UltraVPNVendor documentretrieved 08/04/2026
RAM-only servers (diskless)
network.ram_only
- UltraVPNVendor documentretrieved 08/04/2026
Hardware ownership
network.ownership
- UltraVPNVendor documentretrieved 08/04/2026
Own AS (autonomous system)
network.own_asn
- UltraVPNVendor documentretrieved 08/04/2026
10 Gbps ports
network.10g_servers
- UltraVPN 1300 bare-metal serversVendor documentretrieved 08/04/2026
P2P and file sharing
network.p2p_servers
- UltraVPN torrentingVendor documentretrieved 08/04/2026
Public server list
network.server_list_public
- UltraVPNVendor documentretrieved 08/04/2026
Public status page
network.status_page
- UltraVPNVendor documentretrieved 08/04/2026
Known upstream hosting providers
network.hosting_providers
- UltraVPN FeaturesVendor documentretrieved 08/04/2026
Apps and platforms
16/16 sourcedWindows app
apps.windows
- UltraVPN homeVendor documentretrieved 08/04/2026
macOS app
apps.macos
- UltraVPN homeVendor documentretrieved 08/04/2026
Linux app with GUI
apps.linux_gui
- UltraVPNVendor documentretrieved 08/04/2026
Linux command line
apps.linux_cli
- UltraVPNVendor documentretrieved 08/04/2026
Android app
apps.android
- UltraVPN homeVendor documentretrieved 08/04/2026
iOS app
apps.ios
- UltraVPN homeVendor documentretrieved 08/04/2026
Android TV app
apps.androidtv
- UltraVPNVendor documentretrieved 08/04/2026
Apple TV app
apps.appletv
- UltraVPNVendor documentretrieved 08/04/2026
Fire TV app
apps.firetv
- UltraVPNVendor documentretrieved 08/04/2026
Browser extension
apps.browser_ext
- UltraVPNVendor documentretrieved 08/04/2026
Type of browser extension
apps.browser_ext_type
- UltraVPNVendor documentretrieved 08/04/2026
Router support
apps.router_support
- UltraVPNVendor documentretrieved 08/04/2026
Native build for Apple Silicon
apps.macos_arm_native
- UltraVPN macOSVendor documentretrieved 08/04/2026
Command line documented
apps.cli_documented
- UltraVPNVendor documentretrieved 08/04/2026
Simultaneous devices
apps.simultaneous_devices
- UltraVPNVendor documentretrieved 08/04/2026
Usable without an account
apps.no_account_needed
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Account, pricing and payment
17/17 sourcedData required at signup
pricing.signup_email_required
- UltraVPN signupVendor documentretrieved 08/04/2026
Account model
pricing.account_model
- UltraVPN accountVendor documentretrieved 08/04/2026
Cash by mail
pricing.cash_by_mail
- UltraVPNVendor documentretrieved 08/04/2026
Monero
pricing.monero
- UltraVPNVendor documentretrieved 08/04/2026
Bitcoin
pricing.bitcoin
- UltraVPNVendor documentretrieved 08/04/2026
Lightning
pricing.lightning
- UltraVPNVendor documentretrieved 08/04/2026
Retail gift cards
pricing.retail_giftcards
- UltraVPN PricingVendor documentretrieved 08/04/2026
PayPal
pricing.paypal
- UltraVPN PayPal and credit cardVendor documentretrieved 08/04/2026
Credit and debit card
pricing.credit_card
- UltraVPN homeVendor documentretrieved 08/04/2026
SEPA payment
pricing.sepa
- UltraVPNVendor documentretrieved 08/04/2026
Monthly price
pricing.monthly_price
- UltraVPNVendor documentretrieved 08/04/2026
Effective price on the longest term
pricing.effective_price_longest
- UltraVPN homeVendor documentretrieved 08/04/2026
Price change at renewal
pricing.renewal_price_hike
- UltraVPN annual/monthly plansVendor documentretrieved 08/04/2026
Flat pricing without permanent discounts
pricing.flat_pricing
- UltraVPNVendor documentretrieved 08/04/2026
Free tier and its limits
pricing.free_tier
- UltraVPN homeVendor documentretrieved 08/04/2026
Money-back window
pricing.moneyback_days
- UltraVPN 30-day money-back guaranteeVendor documentretrieved 08/04/2026
Cancellation path
pricing.cancellation_ease
- UltraVPN accountVendor documentretrieved 08/04/2026
Usage and performance
4/10 sourcedP2P policy in the terms of service
usage.p2p_policy
We have no source for this criterion.
Streaming unblocking officially advertised
usage.streaming_officially
- UltraVPN homeVendor documentretrieved 08/04/2026
Netflix regions reported
usage.netflix_regions_reported
We have no source for this criterion.
Other streaming services
usage.other_streaming_services
- UltraVPN homeVendor documentretrieved 08/04/2026
Bandwidth cap
usage.bandwidth_cap
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Data cap
usage.data_cap
We have no source for this criterion.
Speed measurement references
usage.speed_references
We have no source for this criterion.
Latency and gaming suitability
usage.latency_gaming
We have no source for this criterion.
SMTP and port 25 handling
usage.smtp_policy
- UltraVPN PrivacyTerms of serviceretrieved 08/04/2026
Official support in restrictive countries
usage.restrictive_countries_support
We have no source for this criterion.
Support and documentation
5/7 sourced24/7 live chat
support.livechat_247
- UltraVPNVendor documentretrieved 08/04/2026
Email or ticket support
support.email
- VPN Products Privacy Notice | PangoVendor documentretrieved 08/04/2026
Telephone support
support.phone
- UltraVPNVendor documentretrieved 08/04/2026
German-language support
support.german_language
- UltraVPNVendor documentretrieved 08/04/2026
Documentation assessment
support.docs_quality
- UltraVPNVendor documentretrieved 08/04/2026
Self-hosted chat widget
support.selfhosted_chat
We have no source for this criterion.
Self-service account deletion
support.account_deletion_easy
We have no source for this criterion.
Provider website hygiene
3/5 sourcedSSL Labs grade of the website
site.ssl_grade
- SSL Labs grade for ultravpn.comMeasurementretrieved 08/04/2026
URL of the warrant canary
site.canary_page
- UltraVPNVendor documentretrieved 08/04/2026
Length and readability of the legal documents
site.tos_readability
- UltraVPN Privacy PolicyVendor documentretrieved 08/04/2026
Marketing claims contradicting the provider's own terms
site.claims_vs_reality
We have no source for this criterion.
Something wrong here?
If a value is wrong or outdated, report it with evidence. Every change is reviewed and then appears publicly in the changelog.