ZenMate

discontinued
117 of 158 criteria sourced · 26 % unsourcedProvider websiteView in the matrixJSON export

vpn-matrix.com earns nothing from this entry. The link to the provider website is a source, not a recommendation.

Who owns this

Parent company

Kape Technologies

Brands in the same group

Further brands according to the source: CyberGhost, ExpressVPN, Private Internet Access

This group also owns review and comparison sites

no

If the same group tests its own service, that review is not independent. That is noted here as ownership only.

Audits and incidents

Sourced facts with dates only, no judgements. Ongoing proceedings are marked as such.

Warrant canary

trust.warrant_canary

noneprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Acquisition history / former name

company.acquisition_history

Acquired by Kape in 2018; from March 16, 2023 service via CyberGhost apps; ZenMate apps supported until May 1, 2023confirmed

Documented misleading advertising claims

company.misleading_claims

none_knownprovider claim

Discontinuation date

company.discontinued_date

05/01/2023confirmed

User base migrated to

company.user_base_migrated_to

CyberGhost VPNconfirmed

All criteria

Empty cells mean we lack the source.

Company and ownership

21/21 sourced

Legal company name

company.legal_name

ZenMate (Kape Technologies / CyberGhost family)provider claim

Trademark holder, if different

company.brand_owner

ZenMate (CyberGhost / Kape Technologies partnership)confirmed

Year founded

company.founded

2013provider claim

Headquarters (country)

company.hq_country

DEprovider claim

Other relevant jurisdictions

company.jurisdictions

Germany (founded); CyberGhost VPN partnership for service deliveryconfirmed

Intelligence alliance of the home country

company.eyes_alliance

noneprovider claim

Parent group / holding

company.parent

Kape Technologiesconfirmed

Beneficial owners publicly known

company.ubo_public

not knownprovider claim

Ownership structure

company.ownership_type

private equityprovider claim

Leadership team publicly named

company.team_public

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Verifiable postal address for legal service

company.address_verifiable

yesprovider claim

Sister VPN brands in the group

company.sister_vpn_brands

CyberGhost, ExpressVPN, Private Internet Accessprovider claim

Group owns VPN review and comparison sites

company.owns_review_sites

noprovider claim

Runs an affiliate programme

company.affiliate_program

noprovider claim

Typical commission rate

company.affiliate_commission

noneprovider claim

YouTube and influencer sponsoring

company.influencer_sponsoring

occasionalprovider claim

Documented misleading advertising claims

company.misleading_claims

none_knownprovider claim

Acquisition history / former name

company.acquisition_history

Acquired by Kape in 2018; from March 16, 2023 service via CyberGhost apps; ZenMate apps supported until May 1, 2023confirmed

Operating status

company.status

discontinuedconfirmed

Discontinuation date

company.discontinued_date

05/01/2023confirmed

User base migrated to

company.user_base_migrated_to

CyberGhost VPNconfirmed

Logging and data collection

16/16 sourced

Core statement of the logging policy

logging.policy_summary

Marketing claims strict no-logs; service migrated to CyberGhost apps which ZenMate says have independently audited no-logs.provider claim

Activity and traffic logs

logging.activity_logs

noneprovider claim

Connection logs

logging.connection_logs

noneprovider claim

Storage of the real IP address

logging.source_ip_stored

not storedprovider claim

Storage of the assigned VPN IP

logging.assigned_ip_stored

not storedprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Precision of stored timestamps

logging.timestamps_stored

noneprovider claim

Recording of transferred data volume

logging.bandwidth_logged

not recordedprovider claim

Enforcement of the device limit

logging.concurrent_conn_enforcement

Up to 5 devicesprovider claim

Minimum account data required

logging.account_data_minimum

Email for accountprovider claim

Telemetry in the apps

logging.app_telemetry

opt inprovider claim

Trackers and SDKs in the Android app

logging.thirdparty_sdks_android

Standard mobile analyticsprovider claim

Trackers in the iOS app

logging.thirdparty_sdks_ios

Standard mobile analyticsprovider claim

Trackers and cookies on the website

logging.website_trackers

Google Analytics; cookies per privacy policyconfirmed

Data shared with third parties

logging.data_shared_with

Google Analytics, AWS, Kayako, hosting/CDN providersconfirmed

Retention periods stated in the policy

logging.retention_period

No VPN logs; service discontinued — users migrated to CyberGhostprovider claim

EU representative named under GDPR

logging.gdpr_representative

yesprovider claim

Evidence, audits and track record

6/17 sourced

Independent no-logs audit

trust.nolog_audit

yesprovider claim

No-logs audit details

trust.nolog_audit_details

We have no source for this criterion.

Audit report published

trust.audit_report_public

summary onlyprovider claim

App and client audits

trust.app_audits

We have no source for this criterion.

Infrastructure and server audits

trust.infra_audit

We have no source for this criterion.

Audit frequency

trust.audit_cadence

We have no source for this criterion.

Tested in court or by authorities

trust.court_tested

We have no source for this criterion.

Transparency report

trust.transparency_report

We have no source for this criterion.

Warrant canary

trust.warrant_canary

noneprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Security incidents and data leaks

trust.breach_history

We have no source for this criterion.

Bug bounty programme

trust.bug_bounty

We have no source for this criterion.

Handling of reported vulnerabilities

trust.cve_handling

We have no source for this criterion.

Open source clients

trust.opensource_clients

noneprovider claim

Open source server side

trust.opensource_server

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Reproducible builds

trust.reproducible_builds

We have no source for this criterion.

Available on F-Droid

trust.fdroid_available

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Listings by independent bodies

trust.independent_recommendations

We have no source for this criterion.

Protocols and cryptography

17/17 sourced

WireGuard

crypto.wireguard

yesprovider claim

OpenVPN over UDP

crypto.openvpn_udp

yesprovider claim

OpenVPN over TCP

crypto.openvpn_tcp

yesprovider claim

IKEv2/IPsec

crypto.ikev2

yesprovider claim

Proprietary protocol

crypto.proprietary_protocol

noprovider claim

Legacy protocols still offered

crypto.legacy_protocols

noneprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Default data cipher

crypto.data_cipher_default

AES-256provider claim

Weakest accepted cipher

crypto.data_cipher_weakest

AES-256provider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Key exchange and authentication

crypto.handshake

OpenVPN/IKEv2provider claim

Perfect forward secrecy

crypto.pfs

yesprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Post-quantum key exchange

crypto.post_quantum

not availableprovider claim

Own DNS resolvers

crypto.own_dns

yesprovider claim

DNS leak protection

crypto.dns_leak_protection

yesprovider claim

IPv6 handling

crypto.ipv6_handling

unclearprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

WebRTC protection or guidance

crypto.webrtc_guidance

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Obfuscation methods

crypto.obfuscation

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Usability behind the Great Firewall

crypto.works_in_china

does not workprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Features

20/20 sourced

Kill switch

features.killswitch

per applicationprovider claim

Permanent lockdown

features.killswitch_permanent

noprovider claim

Split tunneling

features.split_tunneling

Trueprovider claim

Multihop

features.multihop

not availableprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Tor integration (Onion over VPN)

features.tor_integration

noprovider claim

Port forwarding

features.port_forwarding

not availableprovider claim

Surcharge for a dedicated IP

features.dedicated_ip

€0.00provider claim

SOCKS5 proxy

features.socks5

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

HTTP proxy

features.http_proxy

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Smart DNS

features.smart_dns

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Ad and tracker filtering in DNS

features.adblock_dns

not availableprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Malware and phishing filter

features.malware_filter

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Custom DNS servers allowed

features.custom_dns_allowed

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Local network access toggle

features.lan_access_toggle

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Auto connect rules

features.autoconnect_rules

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Private device network (mesh)

features.mesh_private_net

noprovider claim

GPS location override (Android)

features.gps_spoofing

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Traffic analysis defence

features.traffic_analysis_defense

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

IPv6 inside the tunnel

features.ipv6_tunnel

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Obfuscation without configuration

features.stealth_default

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Servers and network

5/12 sourced

Number of servers

network.server_count

2,500 Serverprovider claim

Number of countries

network.country_count

67 Laenderprovider claim

Number of cities

network.city_count

We have no source for this criterion.

Virtual locations

network.virtual_locations

no virtual locationsprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

RAM-only servers (diskless)

network.ram_only

We have no source for this criterion.

Hardware ownership

network.ownership

We have no source for this criterion.

Own AS (autonomous system)

network.own_asn

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

10 Gbps ports

network.10g_servers

We have no source for this criterion.

P2P and file sharing

network.p2p_servers

We have no source for this criterion.

Public server list

network.server_list_public

We have no source for this criterion.

Public status page

network.status_page

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Known upstream hosting providers

network.hosting_providers

We have no source for this criterion.

Apps and platforms

16/16 sourced

Windows app

apps.windows

native appprovider claim

macOS app

apps.macos

native appprovider claim

Linux app with GUI

apps.linux_gui

native appprovider claim

Linux command line

apps.linux_cli

manual config onlyprovider claim

Android app

apps.android

native appprovider claim

iOS app

apps.ios

native appprovider claim

Android TV app

apps.androidtv

not availableprovider claim

Apple TV app

apps.appletv

not availableprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Fire TV app

apps.firetv

not availableprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Browser extension

apps.browser_ext

own extensionconfirmed

Type of browser extension

apps.browser_ext_type

standalone browser proxyprovider claim

Router support

apps.router_support

OpenVPN manual configprovider claim

Native build for Apple Silicon

apps.macos_arm_native

yesprovider claim

Command line documented

apps.cli_documented

yesprovider claim

Simultaneous devices

apps.simultaneous_devices

unlimited (marketing)provider claim

Usable without an account

apps.no_account_needed

noprovider claim

Account, pricing and payment

7/17 sourced

Data required at signup

pricing.signup_email_required

We have no source for this criterion.

Account model

pricing.account_model

email as loginprovider claim

Cash by mail

pricing.cash_by_mail

We have no source for this criterion.

Monero

pricing.monero

We have no source for this criterion.

Bitcoin

pricing.bitcoin

We have no source for this criterion.

Lightning

pricing.lightning

We have no source for this criterion.

Retail gift cards

pricing.retail_giftcards

We have no source for this criterion.

PayPal

pricing.paypal

yesprovider claim

Credit and debit card

pricing.credit_card

yesprovider claim

SEPA payment

pricing.sepa

We have no source for this criterion.

Monthly price

pricing.monthly_price

We have no source for this criterion.

Effective price on the longest term

pricing.effective_price_longest

We have no source for this criterion.

Price change at renewal

pricing.renewal_price_hike

We have no source for this criterion.

Flat pricing without permanent discounts

pricing.flat_pricing

noprovider claim

Free tier and its limits

pricing.free_tier

Free browser extension; 7-day trial desktop/mobileconfirmed

Money-back window

pricing.moneyback_days

30 Tageprovider claim

Cancellation path

pricing.cancellation_ease

contact requiredprovider claim

Usage and performance

4/10 sourced

P2P policy in the terms of service

usage.p2p_policy

dedicated locationsprovider claim

Streaming unblocking officially advertised

usage.streaming_officially

yesprovider claim

Netflix regions reported

usage.netflix_regions_reported

We have no source for this criterion.

Other streaming services

usage.other_streaming_services

We have no source for this criterion.

Bandwidth cap

usage.bandwidth_cap

no limitprovider claim

Data cap

usage.data_cap

We have no source for this criterion.

Speed measurement references

usage.speed_references

We have no source for this criterion.

Latency and gaming suitability

usage.latency_gaming

We have no source for this criterion.

SMTP and port 25 handling

usage.smtp_policy

Not documented on fetched ZenMate pagesprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Official support in restrictive countries

usage.restrictive_countries_support

We have no source for this criterion.

Support and documentation

3/7 sourced

24/7 live chat

support.livechat_247

noprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Email or ticket support

support.email

yesconfirmed

Telephone support

support.phone

We have no source for this criterion.

German-language support

support.german_language

We have no source for this criterion.

Documentation assessment

support.docs_quality

workableprovider claim

Self-hosted chat widget

support.selfhosted_chat

We have no source for this criterion.

Self-service account deletion

support.account_deletion_easy

We have no source for this criterion.

Provider website hygiene

2/5 sourced

SSL Labs grade of the website

site.ssl_grade

A+confirmed

Tracker load of the website

site.cookie_privacy_impact

We have no source for this criterion.

URL of the warrant canary

site.canary_page

We have no source for this criterion.

Length and readability of the legal documents

site.tos_readability

moderateprovider claim
  • ZenMate
    Vendor documentretrieved 08/04/2026

Marketing claims contradicting the provider's own terms

site.claims_vs_reality

We have no source for this criterion.

Something wrong here?

If a value is wrong or outdated, report it with evidence. Every change is reviewed and then appears publicly in the changelog.